Job ID

Job Title
Support Assistant

To work for
NRC | Norwegian Refugee Council



Field of Work
Administrative - Data entry/Archiving - Humanitarian/Disasters

Job Type
Project Based

Minimum Education Level

Specific Responsibilities
o Carry out administrative tasks where appropriate
o Clerical works including collection of documentation, scanning, copying, filing, and archiving processes.
o Electronic data entry
o Market surveys and small scale procurement
o Communication with NRC staff when necessary

Generic Responsibilities
o Abide to NRC standard security protocols when circulating in the office and encourage team members to do the same.
o Participate in necessary inductions/trainings


Essential Skills
o Fluent in Arabic.
o Very good communication skills.
o English speaking skill is an advantage.
o Capacity to work both independently and within a team.
o Capacity to follow and respect all security protocols.
o Capacity and willingness to travel in Damascus governorate.
o Great attention to detail and works in systematic and structured way
o Basic Microsoft Office skills.

Specific Vacancy Requirements

Desired Skills
o Strong administrative and reporting skills

Personal Qualities
o Ability to work under pressure, independently and within limited supervision
o Ability and willingness to work and live under difficult circumstances
o Flexibility, creativity and cooperation.

Salary and Benefits
In addition to the salary and allowances NRC will cover phone related costs. capacity
building opportunities and the possibility to grow professionally within the organization

About us
NRC is a non-governmental, non-profit, humanitarian, independent organisation. It provides assistance to people affected by crises i.e. refugees, internally displaced people, host communities etc. - to meet their immediate humanitarian needs, prevent further displacement and contribute to durable solutions.
NRC was established in 1946 under the name Aid to Europe, to assist refugees in Europe after World War II. After almost 70 years of interventions all over the world, today NRC is organised as an independent and private foundation that cooperates closely with the UN and other humanitarian organisations, around the world as well as in Norway. NRCs funding base is not only diverse but also flexible, counting a number of different donors including the Norwegian Ministry of Foreign Affairs and the United Nations. In 2014 NRC assisted more than four million displaced and conflict-affected people around the world, and raised more than USD 250 million for our humanitarian programming. Currently NRC operates in 25 countries worldwide with over 5,000 staff members, the majority of which are national employees. All NRC projects are supervised by the Head Office of the organization in Oslo while in the Middle East, NRC country offices report to a regional office based in Amman. All the programs are implemented in close coordination with governments and local authorities.
The type of activities implemented in each context varies from country to country depending on the needs on the ground and priorities laid out in strategic response plans of Governments and the UN. However NRC mainly specialises in five programme areas: Education, Shelter, WASH, Food Security as well as supporting displacement affected population to access further services. Moreover, extensive expertise has been gained by the organization over the years also on Collective Shelters Coordination and Management.
In addition, NRC provides expertise as a strategic partner to the UN as well as to national and international actors including governments and line ministries- through its stand-by rosters. Only in 2014 almost 600 humanitarian experts were deployed to 49 countries, making NRCs rosters the most used expert deployment capacity in the humanitarian world.
Finally, NRC promotes and sustains efforts at different levels to keep high the attention on the condition and situation of displaced and vulnerable people affected by ongoing crisis.

Required employees number

Posted On
Feb 19, 2018

Expiry Date
Mar 21, 2018


CV Language

Additional questions for applicants
Q1: If you are selected for this position, in how much time can you join NRC?
Q2: If you are selected for this position, would you be willing to travel outside Damascus?