Responsibilities
HUMAN RESOURCES MANAGEMENT
1. Recruitment & Onboarding:
• Develop a quarterly HR recruitment plan in coordination with department heads and ensure timely recruitment based on program and support needs.
• Ensure transparency in recruitment processes and confidentiality regarding employee salaries and wages.
• Organize and lead the induction process for new staff, ensuring they are adequately introduced to organizational policies and procedures.
• Follow up on approvals for recruitment letters and documents with concerned authorities.
2. Payroll & Compensation:
• Prepare and process payroll monthly, ensuring accuracy in salary calculations, leave balances, and benefits.
• Calculate and submit social security fees monthly and conduct wages taxation calculations on a quarterly basis.
• Ensure the lawful compliance of the organization with the country’s employment laws and regulations.
3. Performance Management & Employee Relations:
• Ensure the effective implementation of the appraisal system for all employees.
• Oversee employee contracts, including promotions, renewals, probation, and terminations, ensuring compliance with the salary scale rule.
• Manage the complaint system, ensuring confidentiality, proper documentation, and a reporting mechanism to supervisors.
4. HR Policies & Development:
• Support the Head of Support Services and the Country Representative in developing, revising and maintaining the HR Manual and all HR tools required for the mission, ensuring that they are up-to-date and in line with local laws and organizational standards.
• Participate in the development of human resource components for new project proposals in coordination with all departments.
• Ensure accurate documentation and submission of justification documents for various types of leave and timely updates to employee records.
5. Training & Development:
• Update the training needs/plan for all staff and ensure relevant training is provided.
• Manage the activation and deactivation of Health & Life Insurance for staff, ensuring timely enrollment.
6. Documentation & Filing:
• Maintain an organized filing system for all HR and administrative documents, including personnel records and employment contracts, ensuring compliance with internal policies and donor regulations.
• Ensure proper archiving of all HR-related documents, including contracts, salary scales, performance evaluations, and official correspondence, both in hard copy and soft copy formats.
7. Government Reporting:
• Follow up on audit comments and feedback related to HR processes and project compliance, coordinating with the Finance Coordinator and CR as needed
Visa & GOVERNMENT RELATIONS
8. Visa & Residency Management:
• Lead communication with international staff to gather required information for visa requests and renewals.
• Review and validate all visa-related documents prepared by the HR Officer before sending them to the Security and Liaison Coordinator for submission.
• Ensure compliance with internal policies and timelines for visa processing.
• Monitor and oversee the visa renewal tracking system to ensure no delays.
9. Legal Compliance & Government Communication:
• Analyze and report on changes in Syrian labor laws and provide monthly updates to the Head of Support Services and Country Representative (CR), and management on relevant legislative and procedural developments.
10. Reporting & Documentation:
• Represent the organization in quarterly human resource meetings with other INGOs operating in Syria.
Perform any other tasks assigned by the supervisor as required and related to the nature of work.
Qualifications
Qualifications and Knowledge
• Bachelor’s degree in human resources / business administration
• Deep understanding of the context
• Fluency in English and Arabic is essential
Professional experience
• At least 3 years in the HR sector with 1 year in similar positions in a comparable context
• At least 1 year in the humanitarian sector
• Ability to implement policies and procedures in compliance with applicable laws
• Good knowledge and practice in social security and income taxes
• Liaison experience is required.
Skills and Abilities
• Leadership, planning, organization, and teamwork skills
• Proactive and dynamic attitude
• Interpersonal skills and intercultural approach
• Effective communication skills to deal with various levels of management and employees.
• Ability to handle confidential information with discretion
Specific Vacancy Requirements
In the process of recruitment, selection and appointment We World GVC implement a range of procedures and actions including Criminal Background Checks/ International vetting/Certificate of good conduct to ensure children and vulnerable adults are safeguarded and abuse is prevented