Job Title
IT Support Officer
Field of Work
Telecommunications - IT Software/IT Security
Minimum Education Level
Intermediate Institute
Responsibilities
Provide technical support to end-users via phone, email, or in-person.
• Diagnoses and resolve hardware, software, and network-related issues
• Use remote access tools to diagnose and troubleshoot, to support remote workers.
• Install, configure, and maintain Laptops, printers, and common peripherals.
• Support operating systems (Windows and software applications).
• Create, modify, and deactivate user accounts; reset passwords; manage permissions
and access in line with security policies.
Qualifications
- At least 3 years desktop support experience is required .
- Bachelor degree in ICT , telecommunications or related domain
Specific Vacancy Requirements
*Proficiency with operating systems, Windows 10/11, including upgrade and
compatibility, and Office 365.
• Software installation, configuration, and troubleshooting.
Salary and Benefits
- excellent offer
About us
-Leading industrial company
Required employees number
1