Job ID
46973
Job Title
Premises Manager
To work for
Stars Orbit Consultants and Management Development
Country
Syria
City
Damascus
Field of Work
Administrative
Job Type
Project Based
Minimum Education Level
Bachelor/ License Degree
Responsibilities
Under the direct supervision of the UNDP Admin Analyst, the Premises Manager will perform the following duties:
A. Overall Management and Supervision
• Serve as the main contact person for all Guest House operational matters.
• Supervise and coordinate the work of:
o Reception staff
o Cleaning personnel
o Maintenance team
• Monitor staff attendance and performance.
• Ensure adherence to SOPs, House Rules, and UNDP administrative standards.
• Promote a professional, respectful, and service-oriented work environment.
B. Operational Oversight
• Oversee the daily functioning of the Guest House.
• Ensure proper room allocation and accommodation management.
• Maintain updated guest accommodation records and guest registry.
• Ensure implementation of:
o Cleaning schedules
o Preventive and corrective maintenance schedules
• Ensure that the Guest House facilities (including common areas and gym facilities)
are properly maintained.
C. Coordination with Security
• Maintain close coordination with the Guest House Security Team.
• Ensure compliance with access control and safety procedures.
• Coordinate on incident reporting and emergency preparedness.
• Support implementation of applicable UNDSS security measures.
D. Financial, Inventory and Asset Control
• Maintain accurate and updated records related to:
o Consumption materials
o Fuel usage
o Maintenance supplies and spare parts
o Operational consumables
• Monitor stock levels and initiate replenishment requests.
• Review and verify invoices related to Guest House operations.
• Ensure proper documentation and filing of financial and operational records.
E. Reporting and Documentation
• Prepare and maintain:
o Guest accommodation records
o Guest registry database
o Staff attendance reports
o Cleaning schedules
o Maintenance schedules
o Inventory tracking reports
• Submit periodic operational and consumption reports to the Admin Analyst.
• Ensure accurate filing (hard and electronic copies) of all relevant documentation.
F. Customer Service and Quality Assurance
• Ensure high standards of hospitality and customer service.
• Address guest concerns promptly and professionally.
• Ensure a safe, comfortable, and well-maintained environment for international
residents.
• Maintain confidentiality and professionalism in dealing with guests.
A. Overall Management and Supervision
• Serve as the main contact person for all Guest House operational matters.
• Supervise and coordinate the work of:
o Reception staff
o Cleaning personnel
o Maintenance team
• Monitor staff attendance and performance.
• Ensure adherence to SOPs, House Rules, and UNDP administrative standards.
• Promote a professional, respectful, and service-oriented work environment.
B. Operational Oversight
• Oversee the daily functioning of the Guest House.
• Ensure proper room allocation and accommodation management.
• Maintain updated guest accommodation records and guest registry.
• Ensure implementation of:
o Cleaning schedules
o Preventive and corrective maintenance schedules
• Ensure that the Guest House facilities (including common areas and gym facilities)
are properly maintained.
C. Coordination with Security
• Maintain close coordination with the Guest House Security Team.
• Ensure compliance with access control and safety procedures.
• Coordinate on incident reporting and emergency preparedness.
• Support implementation of applicable UNDSS security measures.
D. Financial, Inventory and Asset Control
• Maintain accurate and updated records related to:
o Consumption materials
o Fuel usage
o Maintenance supplies and spare parts
o Operational consumables
• Monitor stock levels and initiate replenishment requests.
• Review and verify invoices related to Guest House operations.
• Ensure proper documentation and filing of financial and operational records.
E. Reporting and Documentation
• Prepare and maintain:
o Guest accommodation records
o Guest registry database
o Staff attendance reports
o Cleaning schedules
o Maintenance schedules
o Inventory tracking reports
• Submit periodic operational and consumption reports to the Admin Analyst.
• Ensure accurate filing (hard and electronic copies) of all relevant documentation.
F. Customer Service and Quality Assurance
• Ensure high standards of hospitality and customer service.
• Address guest concerns promptly and professionally.
• Ensure a safe, comfortable, and well-maintained environment for international
residents.
• Maintain confidentiality and professionalism in dealing with guests.
Qualifications
Required Qualifications
Education
Bachelor’s degree in:
• Business Administration, Finance, Engineering, Hospitality Management
• Or other relevant equivalent field.
Experience
• Minimum of 5 years of relevant professional experience in any of the following areas:
o Facility management
o Hospitality management
o Hotel operations
o Customer service management
• Experience supervising teams is required.
Language Requirements
• High proficiency in English (written and spoken) is required.
7. Competencies
• Strong leadership and team supervision skills.
• Excellent communication and interpersonal skills.
• High level of attention to detail.
• Strong organizational and reporting skills.
• Customer-oriented approach.
• Ability to work under pressure and manage multiple priorities.
• High integrity and accountability.
• Ability to coordinate effectively with security and administrative units.
Education
Bachelor’s degree in:
• Business Administration, Finance, Engineering, Hospitality Management
• Or other relevant equivalent field.
Experience
• Minimum of 5 years of relevant professional experience in any of the following areas:
o Facility management
o Hospitality management
o Hotel operations
o Customer service management
• Experience supervising teams is required.
Language Requirements
• High proficiency in English (written and spoken) is required.
7. Competencies
• Strong leadership and team supervision skills.
• Excellent communication and interpersonal skills.
• High level of attention to detail.
• Strong organizational and reporting skills.
• Customer-oriented approach.
• Ability to work under pressure and manage multiple priorities.
• High integrity and accountability.
• Ability to coordinate effectively with security and administrative units.
Specific Vacancy Requirements
2. During submission, please use the English language only.
3. Indicate clear years of experience with each job (Month/Year)
4. If the candidate is currently employed by a government institution, he/she must be able to provide an unpaid leave of absence for the duration of the consultancy.
5. Only candidates who are short-listed will be contacted.
6. By submitting your application, you have read the Terms of Reference for this position and agree that any false, wrong, or incomplete information might lead to your disqualification in this recruitment process.
3. Indicate clear years of experience with each job (Month/Year)
4. If the candidate is currently employed by a government institution, he/she must be able to provide an unpaid leave of absence for the duration of the consultancy.
5. Only candidates who are short-listed will be contacted.
6. By submitting your application, you have read the Terms of Reference for this position and agree that any false, wrong, or incomplete information might lead to your disqualification in this recruitment process.
Salary and Benefits
tbd
About us
SOC is a privately held consulting firm based in Jordan, Iraq, Yemen, Syria, Palestine, and Saudi Arabia. SOC specializes in providing Human Resource Management, cash distribution, conducting studies, surveys, vetting, assessments, monitoring and evaluation, data collection and analysis.
Required employees number
1
Posted On
Feb 18, 2026
Expiry Date
Mar 20, 2026
CV Language
English