Job Title
Dynamics 365 ERP Administrator
Field of Work
IT Software/IT Security
Minimum Education Level
Bachelor/ License Degree
Responsibilities
KEY RESPONSIBILITIES:
A- System Administration & Optimization:
- Serve as the primary administrator for Dynamics 365 (F&O), managing configurations, workflows, user roles, and security settings.
- Support daily operations by monitoring system performance, resolving user issues, and managing system uptime.
- Document configurations, update logs, troubleshooting guides, and workflow diagrams to support consistency and transparency.
- Execute and validate system upgrades, updates, and patches with minimal business disruption.
B- Integration & Data Management:
- Support integration between Dynamics 365, Salesforce, QuickBooks, and Site Tracker, ensuring smooth data flow across systems.
- Collaborate with internal stakeholders to gather, clean, and load data into the ERP using Excel, SQL, and other data tools.
- Leverage SOQL, Power Automate, and API connectors to improve data reliability and performance.
D-End-User Support & Enablement:
- Provide hands-on user support, including issue resolution, guidance on functionality, and training across departments.
- Create and maintain user documentation and provide ongoing ERP education to ensure adoption and best practices.
- Manage user access, role permissions, and support requests with a strong focus on data security and compliance.
D-Cross-Functional Collaboration:
- Work alongside Finance, HR, IT, and other business units to - - - support evolving process needs through system changes and enhancements.
- Assist with system testing, validation, and change management during new feature rollouts and process updates.
- Offer recommendations for system improvements based on user feedback and business needs
Qualifications
QUALIFICATIONS & EXPERIENCE:
Bachelor’s degree in computer science, Information Technology, Software Engineering, or a related field.
MB-300 Microsoft Certified: Dynamics 365 Core Finance and Operations
5+ years administering Microsoft Dynamics 365 (F&O & CE required) in a technical or functional capacity.
Experience migrating QuickBooks to Dynamics 365 is highly preferred.
Experience implementing the following Dynamics 365 modules: (1) Accounting, (2) Project Management, (3) Timekeeping.
Strong knowledge of ERP workflows, configuration, and security controls.
Proficiency with data migration and cleansing, especially during ERP transitions or implementations.
High proficiency with SQL, Power Automate, Salesforce and SOQL.
Experience working within integrated environments involving tools like QuickBooks and Site Tracker is preferred.
Skilled at creating project plans for UAT testing for accounting modules.
Strong analytical, documentation, and communication skills.
A collaborative mindset with the ability to work across departments and technical levels.
Languages: English fluently.
Salary and Benefits
Specialization: Technology
Location: Damascus, Syria
Work Type: On site
Type Of Contract: Full time
Pay: Competitive Salary
Industry: Telecommunication
No. of Vacancies: 1
Working Hours: From 4:00 PM Till 1:00 AM Damascus Time
Weekly Schedule: From Monday to Friday / Saturday and Sunday Off
Timeframe: March 31st, 2026
About us
Mind-Links is a dynamic startup revolutionizing HR and payroll for international companies. We streamline global hiring, payments, and compliance, enabling businesses to build distributed teams without borders
Mind-Links is partnered with a leading communication infrastructure company with a strong presence in the United States to fulfill the following position
Required employees number
1