Job ID
47485
Job Title
Front Office Manager
To work for
Dama Rose Hotel
Country
Syria
City
Damascus
Field of Work
Tourism/Hotels/Reservations
Job Type
Full time
Minimum Education Level
Bachelor/ License Degree
Responsibilities
1- Led the cultural shift from transactional service to exceptional guest experiences.
2- Implemented new service standards and a proactive guest recovery protocol.
3- Drove revenue growth through strategic room management, upselling, and performance tracking.
4-Streamlined operations with PMS integration and optimized inter-department
communication.
5- Built and mentored a high-performing front office team, fostering empowerment
and future leaders.
6- Ensured security, compliance, and crisis readiness across all guest touchpoints.
2- Implemented new service standards and a proactive guest recovery protocol.
3- Drove revenue growth through strategic room management, upselling, and performance tracking.
4-Streamlined operations with PMS integration and optimized inter-department
communication.
5- Built and mentored a high-performing front office team, fostering empowerment
and future leaders.
6- Ensured security, compliance, and crisis readiness across all guest touchpoints.
Qualifications
1-A minimum of 5-7 years of progressive experience in Front Office operations, with at least 3 years in a Front Office Manager role in a full-service hotel.
2-Must have demonstrable experience in revenue management principles, with a strong understanding of PMS systems and their reporting capabilities.
2-Must have demonstrable experience in revenue management principles, with a strong understanding of PMS systems and their reporting capabilities.
Specific Vacancy Requirements
- Exceptional interpersonal and communication skills, with the ability to engage confidently with guests, staff, and corporate stakeholders.
- A natural leader and mentor, with the ability to inspire a team and manage performance fairly and firmly.
- Technologically proficient in hotel PMS, Microsoft Office Suite, and central reservations systems.
- Fluent in English and Arabic is essential.
- A natural leader and mentor, with the ability to inspire a team and manage performance fairly and firmly.
- Technologically proficient in hotel PMS, Microsoft Office Suite, and central reservations systems.
- Fluent in English and Arabic is essential.
Salary and Benefits
- As per Dama Rose Hotel salary scale.
- Social Security.
- Medical Insurance.
- Social Security.
- Medical Insurance.
Required employees number
1
Posted On
Mar 25, 2026
Expiry Date
Apr 24, 2026