Job ID
48394
Job Title
Operations Coordination Center & Planning Manager
To work for
UCK Airports
Country
Syria
City
Damascus
Field of Work
Operations - Engineering
Job Type
Full time
Minimum Education Level
Bachelor/ License Degree
Responsibilities
• Lead and manage the day-to-day operations of the OCC, ensuring continuous situational awareness and coordinated responses to flight activities, delays, and disruptions.
• Oversee resource and manpower planning, including shift rosters, equipment allocation, and vehicle scheduling to meet operational demand.
• Monitor and analyze real-time flight operations, ensuring proactive communication and coordination with airlines, ATC, and airport departments.
• Ensure timely dissemination of operational updates, incident notifications, and performance reports across relevant stakeholders.
• Develop and maintain contingency and irregular operations (IROPS) plans, ensuring effective response strategies during operational disruptions.
• Supervise turnaround coordination to ensure on-time performance, safety, and compliance with ground handling standards.
• Lead OCC performance reviews, analyzing key operational metrics and implementing improvement actions in collaboration with other departments.
• Drive continuous improvement initiatives in operational planning, forecasting, and data-driven decision-making.
• Manage and update Standard Operating Procedures (SOPs), ensuring compliance with Safety Management System (SMS) and Quality Management System (QMS) requirements.
• Liaise with regulatory authorities, airlines, and airport stakeholders to ensure compliance and operational readiness.
• Provide leadership, mentoring, and performance development for the OCC and planning teams.
• Prepare and present operational performance reports, trend analyses, and recommendations to senior management.
• Oversee resource and manpower planning, including shift rosters, equipment allocation, and vehicle scheduling to meet operational demand.
• Monitor and analyze real-time flight operations, ensuring proactive communication and coordination with airlines, ATC, and airport departments.
• Ensure timely dissemination of operational updates, incident notifications, and performance reports across relevant stakeholders.
• Develop and maintain contingency and irregular operations (IROPS) plans, ensuring effective response strategies during operational disruptions.
• Supervise turnaround coordination to ensure on-time performance, safety, and compliance with ground handling standards.
• Lead OCC performance reviews, analyzing key operational metrics and implementing improvement actions in collaboration with other departments.
• Drive continuous improvement initiatives in operational planning, forecasting, and data-driven decision-making.
• Manage and update Standard Operating Procedures (SOPs), ensuring compliance with Safety Management System (SMS) and Quality Management System (QMS) requirements.
• Liaise with regulatory authorities, airlines, and airport stakeholders to ensure compliance and operational readiness.
• Provide leadership, mentoring, and performance development for the OCC and planning teams.
• Prepare and present operational performance reports, trend analyses, and recommendations to senior management.
Qualifications
* Bachelor’s Degree in Aviation Management, Operations, or related discipline.
* 8–10 years of experience in airport operations or OCC management, with at least 3 years in a supervisory or managerial role.
* Experience with airline operations control, resource planning systems, or ground handling management preferred.
* Safety, airside, or operational planning certification is an advantage.
* In-depth understanding of airport operations, flight coordination, and ground handling processes.
* Strong knowledge of resource and shift planning methodologies and related digital tools.
* Familiarity with ATC communication procedures, flight schedules, and OCC systems
* Excellent leadership, decision-making, and communication skills under time-critical conditions..
* ERP knowledge, preferably SAP functional skills, are a requirement to be successful in this role (this point to be available for all roles that have SAP access).
* 8–10 years of experience in airport operations or OCC management, with at least 3 years in a supervisory or managerial role.
* Experience with airline operations control, resource planning systems, or ground handling management preferred.
* Safety, airside, or operational planning certification is an advantage.
* In-depth understanding of airport operations, flight coordination, and ground handling processes.
* Strong knowledge of resource and shift planning methodologies and related digital tools.
* Familiarity with ATC communication procedures, flight schedules, and OCC systems
* Excellent leadership, decision-making, and communication skills under time-critical conditions..
* ERP knowledge, preferably SAP functional skills, are a requirement to be successful in this role (this point to be available for all roles that have SAP access).
Salary and Benefits
as per salary scale.
Required employees number
1
Posted On
May 13, 2026
Expiry Date
Jun 12, 2026