Job ID
48619
Job Title
Airport Support Service Senior Manager
To work for
UCK Airports
Country
Syria
City
Damascus
Field of Work
Operations - Engineering
Job Type
Full time
Minimum Education Level
Bachelor/ License Degree
Responsibilities
• Manage airside support service operations and ensure alignment with airside operational requirements.
• Plan and coordinate support services activities, staffing, and resource allocation.
• Ensure availability and readiness of support services to meet operational needs.
• Coordinate with Airside Operations, AOCC, ARFF, and other stakeholders to support daily operations.
• Monitor performance of support services and address service gaps or issues.
• Oversee the performance of external contractors (e.g., cleaning, waste management, landscaping) and ensure compliance with Service Level Agreements (SLAs).
• Analyze Key Performance Indicators (KPIs) related to support services and recommend improvements to enhance efficiency and reduce costs.
• Develop and implement contingency plans for potential service disruptions, such as equipment failure or contractor unavailability.
• Coordinate with project management teams to minimize the operational impact of construction or maintenance works on support services.
• Manage strategic inventory levels of critical consumables (e.g., cleaning agents, de-icing fluids, spill kits) to prevent stock-outs.
• Ensure implementation of approved procedures related to airside support services.
• Review support services reports and provide updates to airside management.
• Support budget planning, cost control, and resource optimization related to support services.
• Ensure accurate documentation, reporting, and record keeping of support service activities.
• Lead continuous improvement initiatives related to support services efficiency and effectiveness.
• Perform additional duties assigned by senior management within the scope of airside support services.
• Plan and coordinate support services activities, staffing, and resource allocation.
• Ensure availability and readiness of support services to meet operational needs.
• Coordinate with Airside Operations, AOCC, ARFF, and other stakeholders to support daily operations.
• Monitor performance of support services and address service gaps or issues.
• Oversee the performance of external contractors (e.g., cleaning, waste management, landscaping) and ensure compliance with Service Level Agreements (SLAs).
• Analyze Key Performance Indicators (KPIs) related to support services and recommend improvements to enhance efficiency and reduce costs.
• Develop and implement contingency plans for potential service disruptions, such as equipment failure or contractor unavailability.
• Coordinate with project management teams to minimize the operational impact of construction or maintenance works on support services.
• Manage strategic inventory levels of critical consumables (e.g., cleaning agents, de-icing fluids, spill kits) to prevent stock-outs.
• Ensure implementation of approved procedures related to airside support services.
• Review support services reports and provide updates to airside management.
• Support budget planning, cost control, and resource optimization related to support services.
• Ensure accurate documentation, reporting, and record keeping of support service activities.
• Lead continuous improvement initiatives related to support services efficiency and effectiveness.
• Perform additional duties assigned by senior management within the scope of airside support services.
Qualifications
* Bachelor’s Degree in Operations Management, Engineering, Business Administration, or a related field.
* Minimum 7–9 years of experience in airside operations, support services, or airport operational environments.
* At least 3–4 years of experience in a managerial or supervisory role.
* Minimum 7–9 years of experience in airside operations, support services, or airport operational environments.
* At least 3–4 years of experience in a managerial or supervisory role.
Salary and Benefits
as per salary scale.
Required employees number
1
Posted On
May 21, 2026
Expiry Date
Jun 20, 2026