48808

Edleb

Full time

Job purpose:

Leading the Monitoring, Evaluation, and Learning (MEL) department and oversee the effective implementation of GOAL Syria’s MEL system to ensure that high-quality data is collected, analysed, reviewed, and utilised to inform improvements in programme implementation and design, as well as ensure timely reporting. The MEL Manager will be a strong advocate for quality and accountability in GOAL programmes and will build the capacity of programme staff and partners.

Duties and Responsibilities:

Leadership and Management:

Manage assigned MEL team and oversee the performance of team members, including ensuring compliance with work regulations (including working hours) and other GOAL policies.
Manage the MEL Data analyst and oversee the generating monitoring reports and dashboards.
Monitor the teams’ performance in the field through weekly field visits and ensure regular employee work appraisals according to GOAL procedures.
Lead regular Learning Review Consultations & Workshops with key stakeholders in GOAL Syria’s programmes.
Support to Program Quality

Lead on development and updating of Monitoring Frameworks, guidelines, and SOPs, bringing together tools and outlining systems.
Design data collection tools, design and coordinate surveys and studies to support monitoring and evaluation of GOAL programming, including beneficiary satisfaction surveys. Ensure that MEL findings are channelled back to key programme staff to allow for programme design modification and adjustments, as necessary.
Conduct systematic data quality audit checks for GOAL and ensure tools and reporting mechanisms are reviewed and updated to meet programme needs.
Ensure that Lessons Learned generated from MEL activities are tracked and addressed and ensure participation of the MEL team in Programme Review and Planning meetings. Undertake additional roles requested by MEAL Co..
Lead on GOAL MEL systems by which the MEL team supports the program implementation team in timely and accurate reporting to donors (Planner).
Ensure proper documentation and administration of all MEL team outputs.
Capacity Building:

Identify capacity-building needs of team members and ensure on-the-job training as needed.
Provide capacity building, coaching, and leadership to MEL staff, including partner organizations’ M&E staff.
Support staff participation in other capacity-building initiatives, including online training.
Monitoring Activities:

Develop or update M&E plans and ensure that routine project monitoring takes place on time.
Plan and oversee the implementation of all monitoring activities, including distribution monitoring, post-distribution monitoring, market assessments, and shopping monitoring using various tools (e.g., household surveys, focus group discussions, key stakeholder interviews, observation).
Plan and oversee the monitoring activities for GOAL partners ensuring the partners implement their activities up to GOAL standards and considerations.
Prepare sampling plans for monitoring activities to ensure representative and reliable data collection.
Carry out spot-checks and data validation exercises to ensure high-quality data.
Partner Engagement:

Ensure standardization of M&E tools used by GOAL and Partners, including monitoring tools, SoPs, Data Aggregation tools and guidelines, lead on training and orientation sessions conducted to ensure harmonization of application.
Provide capacity building, technical support, and training to GOAL’s local partners on all areas of M&E.
Review GOAL Partner M&E products and provide technical feedback as needed.
Coordinate donor communication with the partners as needed.
Data Quality and Reporting:

Ensure clean and accurate datasets, liaising with team members and documenting changes.
Translate data collection tools, qualitative data, and reports as needed (Arabic <-> English).
Work with the MEL Data Analyst to generate and review data analysis and MEL reports.
Ensure effective communication of MEL results and findings through meetings and reports.
Ensure timely reporting to the line manager, including weekly updates in the survey tracker and daily activity/incident reports (translated into English).
Prepare the weekly MEL report and share it with relevant teams, highlighting key findings and recommendations.
Oversee the reporting of GOAL Global and country indicators through ensuring quarterly and timely reporting of indicators on the SCORE system and ITT.
Learning & Adaptive Management

Facilitate a quarterly learning reviews sessions and/or learning briefs.
Lead knowledge management efforts, ensuring best practices and lessons learned are documented and shared for future programming.
Establish and maintain a centralized, accessible digital knowledge repository for evaluations, case studies, and toolkits.
Other Tasks:

Undertake any additional tasks as requested by the line manager.

1

Jul 03, 2026