Job ID
49081
Job Title
Workshop Manager - Construction Equipment. - Male
To work for
Ghassan aboud enterprises and investment
Country
Syria
City
Damascus
Field of Work
Construction/Installation/Repair
Job Type
Full time
Military service
Finished or Exempted
Minimum Education Level
Bachelor/ License Degree
Responsibilities
A. Workshop Operations Management
Oversee daily operations of the workshop, including job allocation, scheduling, and workflow optimization.
Ensure high-quality repairs for construction equipment such as excavators, wheel loaders, bulldozers, cranes, handlers, and compaction equipment.
Implement efficient processes for job opening diagnosis, repair, quality control, and job closing.
Monitor turnaround times, response times, and adherence to service commitments.
B. Technical Leadership & Diagnostic Support
Provide technical guidance to technicians, including advanced diagnostics and troubleshooting.
Support resolution of complex technical issues in hydraulics, powertrains, electronics, and control systems.
Coordinate with OEM technical teams for escalated cases, bulletins, and campaigns.
C. Workforce Management & Productivity
Lead a team of technicians, supervisors, and service advisors.
Assign daily tasks, monitor performance, and ensure optimal manpower utilization.
Conduct training needs assessments and coordinate with OEMs for technical training.
Manage technicians’ productivity, efficiency, and first-time fix rate (FTFR).
D. Parts Coordination & Job Preparation
Ensure accurate parts identification, planning, and advance reservation for jobs.
Work with Parts & Stores Manager to secure availability of critical components.
Reduce repeat repairs due to incorrect parts or incomplete job preparation.
E. Quality, Safety & Compliance
Maintain strict compliance with OEM standards and safety regulations.
Conduct toolbox talks, safety briefings, and enforce 5S principles in the workshop.
Implement SOPs and ensure audits (internal & OEM) are passed successfully.
Ensure tools, diagnostic equipment, and lifting equipment are calibrated and functional.
F. Customer Relationship & Communication
Coordinate with service advisors to provide accurate status updates to customers.
Address escalated issues with professionalism and technical clarity.
Support service contract customers and fleet operators with uptime-focused service plans.
G. Administration & Reporting
Monitor key KPIs including productivity, efficiency, WIP, turnaround time, repeat repairs, and quality performance.
Ensure accurate job costing, time clocking, and labor hour control. Prepare monthly operational reports for management and OEM stakeholders.
Oversee daily operations of the workshop, including job allocation, scheduling, and workflow optimization.
Ensure high-quality repairs for construction equipment such as excavators, wheel loaders, bulldozers, cranes, handlers, and compaction equipment.
Implement efficient processes for job opening diagnosis, repair, quality control, and job closing.
Monitor turnaround times, response times, and adherence to service commitments.
B. Technical Leadership & Diagnostic Support
Provide technical guidance to technicians, including advanced diagnostics and troubleshooting.
Support resolution of complex technical issues in hydraulics, powertrains, electronics, and control systems.
Coordinate with OEM technical teams for escalated cases, bulletins, and campaigns.
C. Workforce Management & Productivity
Lead a team of technicians, supervisors, and service advisors.
Assign daily tasks, monitor performance, and ensure optimal manpower utilization.
Conduct training needs assessments and coordinate with OEMs for technical training.
Manage technicians’ productivity, efficiency, and first-time fix rate (FTFR).
D. Parts Coordination & Job Preparation
Ensure accurate parts identification, planning, and advance reservation for jobs.
Work with Parts & Stores Manager to secure availability of critical components.
Reduce repeat repairs due to incorrect parts or incomplete job preparation.
E. Quality, Safety & Compliance
Maintain strict compliance with OEM standards and safety regulations.
Conduct toolbox talks, safety briefings, and enforce 5S principles in the workshop.
Implement SOPs and ensure audits (internal & OEM) are passed successfully.
Ensure tools, diagnostic equipment, and lifting equipment are calibrated and functional.
F. Customer Relationship & Communication
Coordinate with service advisors to provide accurate status updates to customers.
Address escalated issues with professionalism and technical clarity.
Support service contract customers and fleet operators with uptime-focused service plans.
G. Administration & Reporting
Monitor key KPIs including productivity, efficiency, WIP, turnaround time, repeat repairs, and quality performance.
Ensure accurate job costing, time clocking, and labor hour control. Prepare monthly operational reports for management and OEM stakeholders.
Qualifications
Education:
Diploma or bachelor’s degree in mechanical engineering, Automotive Engineering, Industrial Engineering, or related field.
Experience
8–12 years of experience in construction equipment after-sales, including 3–5 years in a supervisory or workshop leadership role.
Strong technical background in heavy machinery repairs and diagnostics.
Diploma or bachelor’s degree in mechanical engineering, Automotive Engineering, Industrial Engineering, or related field.
Experience
8–12 years of experience in construction equipment after-sales, including 3–5 years in a supervisory or workshop leadership role.
Strong technical background in heavy machinery repairs and diagnostics.
Specific Vacancy Requirements
Technical Skills:
1-Deep knowledge of construction equipment systems (hydraulics, engines, transmissions, electronics).
2-Proficiency in OEM diagnostic tools and service portals.
3-Strong understanding of job costing, warranty processes, and service operations systems.
Behavioral Competencies
1-Leadership and team management.
2-Strong decision-making and problem-solving skills.
3-Customer-service oriented.
4-High discipline in safety and operational control.
1-Deep knowledge of construction equipment systems (hydraulics, engines, transmissions, electronics).
2-Proficiency in OEM diagnostic tools and service portals.
3-Strong understanding of job costing, warranty processes, and service operations systems.
Behavioral Competencies
1-Leadership and team management.
2-Strong decision-making and problem-solving skills.
3-Customer-service oriented.
4-High discipline in safety and operational control.
Salary and Benefits
The offered salary will be aligned with the company’s salary structure and will reflect the candidate’s qualifications and professional experience
About us
Ghassan Aboud Holding is a UAE- headquartered international conglomerate with offices in Australia, Belgium and Syria.The vision has grown from its roots in automotive to diverse sectors including hosptitalty, logistics, food distribution & retail and healthcare.
Required employees number
1
Posted On
Jun 18, 2026
Expiry Date
Jul 18, 2026
Photo
Required
CV Language
English