Job ID
13947
Job Title
Helpdesk
To work for
Confidential
Country
Syria
City
Damascus
Field of Work
IT Hardware
Job Type
Full time
Military service
Finished or Exempted (For male)
Minimum Education Level
Intermediate Institute
Responsibilities
-Troubleshoot and solve computer and LAN problems.
-Answer staff questions in person and via phone or email on all company supported applications.
-Determine source of computer problems (hardware, software, user access, etc.).
-Advise staff on appropriate action.
-Serve as liaison between staff and the technology department to resolve issues.
-Assist in documenting resolutions for future reference.
-Perform hardware and software upgrades and installations.
-Ability to learn and support new applications.
-Responsible for department’s warehouse organization.
-Preventing technical resources misuse.
-Assist in periodic assets inventory.
-Answer staff questions in person and via phone or email on all company supported applications.
-Determine source of computer problems (hardware, software, user access, etc.).
-Advise staff on appropriate action.
-Serve as liaison between staff and the technology department to resolve issues.
-Assist in documenting resolutions for future reference.
-Perform hardware and software upgrades and installations.
-Ability to learn and support new applications.
-Responsible for department’s warehouse organization.
-Preventing technical resources misuse.
-Assist in periodic assets inventory.
Qualifications
-MCP
-A+ Certificate.
-Network+ Certificate.
-A+ Certificate.
-Network+ Certificate.
Specific Vacancy Requirements
-Good communication skills.
-Active team player.
-Troubleshooting skills.
-Active team player.
-Troubleshooting skills.
Salary and Benefits
Based on company's salary scale.
About us
A Leading distribution company
Required employees number
1
Posted On
Nov 07, 2017
Expiry Date
Dec 06, 2017