Job ID

Job Title
HR Senior Officer

To work for
NRC | Norwegian Refugee Council



Field of Work

Job Type
Full time

Military service
Not Specified

Minimum Education Level
Bachelor/ License Degree

Generic responsibilities
• Implement NRC’s systems and procedures at Damascus level.
• Ensure adherence to NRC policies, handbooks, guidelines and donor requirements.
• Prepare and submit reports and analysis.
• Ensure proper filing of all support documents.
• Support line managers in procedures and require support team trainings
• Management of support team

Specific responsibilities
• Ensure adherence to NRC policies and the national labor law in all processes and procedures.
• Advice in personnel conflicts/processes when relevant.
• Lead on staff recruitment
• Monitor staff exits, inductions, trainings, staff benefits schemes etc. ensuring compliance, accuracy and timeliness
• Support on staff performance management when it comes to HR role.
• Coordinate with relevant partners, suppliers, authorities, lawyers etc.
• Ensure accuracy of staff salaries and required supporting documentation together with the finance department.
• Ensure that staff records in all offices in the area are up to date and filed appropriately.
• Provide anti-corruption, transparency and cost efficiency focus in all processes.
• Lead on systemizing and proper archiving of all related HR documents and records. Support NRC in Damascus in establishing HR procedures in line with relevant legal provisions.
• Contribute to shape and build NRC team in Damascus through scheduled capacity building trainings and initiatives.
• Support NRC team in Damascus in setting up sound procedures for staff benefits and allowances.
• Liaise with other NRC relevant offices to ensure harmonized approach to HR in the mission.
• Liaise with relevant authorities and other relevant external stakeholders on HR issues.
• Ensure proper understanding for NRC code of conduct and key values by all members of the team.
• Support the HR Coordinator in coordinating and managing the HR team – including acting role in absence of HR Coordinator

3. Professional competencies
• Experience in working in management positions in the private sector or in humanitarian/recovery contexts with proven experience in supervisory roles.
• Previous experience in performing in complex and volatile contexts.
• Documented results in establishing and/or consolidating effective systems to manage teams or offices with recorded progressive responsibilities in previous jobs.
• Conversant with or interested in INGO and NGO programming (i.e. shelter, education etc.).
• Proven experience in dealing with people both internally as well as externally.
• Knowledge about own leadership skills/profile.
• Fluency in Arabic and English, both written and verbal.
• University degree relevant for the position or extensive experience in the HR/Administrative sector.
• Ready to travel on mission into different Governorates in Syria
• Strong working knowledge of MS Office package.

Specific Vacancy Requirements
1. Value driven competencies
Dedicated, Innovated, Inclusive, Accountable.

2. Behavioral competencies
• Managing resources to optimize results.
• Managing performance and development.
• Analyzing.
• Handling insecure environments.
• Empowering and building trust.

Salary and Benefits
In addition to the salary and allowances NRC will cover phone related costs. capacity building opportunities and the possibility to grow professionally within the organization

About us
NRC is a non-governmental, non-profit, humanitarian, independent organisation. It provides assistance to people affected by crises & i.e. refugees, internally displaced people, host communities etc. - to meet their immediate humanitarian needs, prevent further displacement and contribute to durable solutions.
NRC was established in 1946 under the name Aid to Europe, to assist refugees in Europe after World War II. After almost 70 years of interventions all over the world, today NRC is organised as an independent and private foundation that cooperates closely with the UN and other humanitarian organisations, around the world as well as in Norway. NRCs funding base is not only diverse but also flexible, counting a number of different donors including the Norwegian Ministry of Foreign Affairs and the United Nations. In 2014 NRC assisted more than four million displaced and conflict-affected people around the world, and raised more than USD 250 million for our humanitarian programming. Currently NRC operates in 25 countries worldwide with over 5,000 staff members, the majority of which are national employees. All NRC projects are supervised by the Head Office of the organization in Oslo while in the Middle East, NRC country offices report to a regional office based in Amman. All the programs are implemented in close coordination with governments and local authorities.
The type of activities implemented in each context varies from country to country depending on the needs on the ground and priorities laid out in strategic response plans of Governments and the UN. However NRC mainly specialises in five programme areas: Education, Shelter, WASH, Food Security as well as supporting displacement affected population to access further services. Moreover, extensive expertise has been gained by the organization over the years also on Collective Shelters Coordination and Management.
In addition, NRC provides expertise as a strategic partner to the UN as well as to national and international actors including governments and line ministries- through its stand-by rosters. Only in 2014 almost 600 humanitarian experts were deployed to 49 countries, making NRCs rosters the most used expert deployment capacity in the humanitarian world.
Finally, NRC promotes and sustains efforts at different levels to keep high the attention on the condition and situation of displaced and vulnerable people affected by ongoing crisis.

Required employees number

Posted On
Jan 17, 2018

Expiry Date
Feb 16, 2018


CV Language

Additional questions for applicants
Q1: If you are selected for this position, in how much time can you join NRC?
Q2: If you are selected for this position, would you be willing to travel outside Damascus?

Copyright  2006 - 2017 SyriaJOB Ltd. All rights reserved