Job ID

Job Title
MEAL Assistant

To work for
Oxfam Syria



Field of Work

Job Type

Military service
Finished or Exempted (For male)

Minimum Education Level
Bachelor/ License Degree

• Assist the project team in strengthening the accountability mechanisms at project level, and contribute to further development and continuous updating of Oxfam Syria’s accountability strategy
• Responsible for accurate and timely managing, recording, sharing, following up and consolidating community feedback and complaints about Oxfam’s interventions and ensuring community feedback is fed back into the project cycle management.
• Ensure that urgent and sensitive complaints are addressed in a timely and appropriate manner.
• Ensure the confidentiality of complaints data is respected, in line with Oxfam’s Responsible Data Policy, and this information is not shared with any irrelevant staff members or external person/ organization.
• Responsible for improving the Community Feedback and Response Mechanism (CFRM) in coordination with the MEAL Officer.
• Providing useful and constructive information to target communities about Oxfam’s programs, and promoting and supporting constructive dialogue between Oxfam and communities.
• Work with PMEAL team and programme to implement Your Word Counts project.
• Share accountability findings with the programme teams in a monthly Country Accountability Report.

MEAL System Maintenance and Support:
• Provide support to the MEAL Officers, PMEAL Manager, and programme teams in project/programme design and proposal development, in line with Oxfam’s programme quality standards – particularly on results frameworks and indicators.
• Support on the development and updating of gender-sensitive MEAL frameworks, working closely with programme teams, the PMEAL Manager, and Technical Advisers.
• Support MEAL Officers and PMEAL Manager to develop MEAL plans and review/update on a regular basis, in close coordination with programme teams and Oxfam’s partners.
• Work with the MEAL and programme teams in implementing MEAL frameworks, processes, and tools, ensuring quality and consistency with Oxfam standards.

Programme Monitoring, Information Management, and Reporting:
• Support the development/improvement/updating of tools for data collection, analysis and processing that facilitate disaggregation by gender and age.
• Support field data collection exercises and data management, involving:
- Recruitment and training of data collectors.
- Carry out and supervise data collection (focus group discussions, post-distribution monitoring, surveys, observations etc.) and data entry.
• Support analysis of quantitative and qualitative data, draft reports presenting the results of the analysis, and share the findings in an appropriate format to respective stakeholders/team members.
• Support the investigation and analysis of various secondary data sources.
• Support appraisal of the project activities, progress reports, and streamlining the partners’ work and documentation (including through joint monitoring visits).
• Support MEAL team to report/alert project team on regular basis on any anticipated project issues, risks and any emerging opportunities and threats to the project implementation, related to this role.
• Support MEAL team to act as a field focal point for the team on Oxfam’s beneficiary counting methodology and internal reporting processes.
• Support production of clear and quality reports that demonstrate accountability and learning.
• Ensure all MEAL-related data and files are properly organised and stored.

Capacity building for Oxfam and partner staff:
• Support MEAL team to train and coach the project teams and relevant partner staff in MEAL.
• Support periodic monitoring and technical support visits to partner working areas to assess progress against agreed MEAL system and recommend corrective actions as appropriate.
• Work closely with partner MEAL staff or focal points and provide support as appropriate.
• Provide training to partners on accountability and support them in setting up own mechanisms.

Evaluation, Review and Learning:
• Support MEAL team to share relevant MEAL findings with project teams in an appropriate format and follow-up their implementation.
• Support the MEAL Officers and PMEAL Manager in the design and management of evaluations, including: the coordination of field-based data collection activities, review of evaluations reports, sharing of evaluation findings and recommendations with intended audiences.
• Support the implementation of evaluation recommendations at field level
• Assist the project team and partners in documenting lessons learnt.
• Support the collection of best practices, case studies which demonstrate qualitative and quantitative changes over the period.
• Support field-based reviews and learning events.
• Delivering any other responsibility related to MEAL assigned by the line manager.

• Passion for improving effectiveness and impact of multi-sectoral programs and demonstrating tangible outcomes for poor and vulnerable women and men.
• Strong commitment to gender equality and social justice, and the aims and values of Oxfam.
• Potential and flexibility of attitude to learn.
• Basic knowledge in Monitoring, Evaluation, Accountability and Learning.
• Some experience of gathering, analysing and presenting quantitative and qualitative data.
• Ability to plan workload and demonstrate accountability for outputs with minimal direct supervision.
• Good organizational skills including accuracy, consistency, attention to detail, tenacity, and the ability to work under pressure.
• Proven ability to work effectively with others - including in multicultural team.
• Good organisational and coordination skills.
• Good communication and facilitation skills
• Ability to work under pressure, ability to prioritise and commitment to meet deadlines.
• Ability to work with partners.
• Prepared to undertake regular travel within the country and within the region.
• Proven knowledge of computerised systems; high degree of computer literacy and word processing.
• Fluent in written and spoken English and Arabic.
• Good sense of humour.

• Knowledge in the establishment of remote MEAL systems.
• Previous experience of working on programmes such as WASH, EFSVL, gender, and protection is preferable.

Specific Vacancy Requirements
This post is for six months

Salary and Benefits
As per Oxfam Salary Scale

About us
Oxfam is an international confederation of 17 organizations networked together in more than 90 countries, as part of a global movement for change, to build a future free from the injustice of poverty.

In Syria :
While Oxfam has been present in the region since 1970, it began operating in Syria through its Damascus based presence in July 2013. Since then, Oxfam has been responding to both the urgent WASH needs for vulnerable people, and has been working on the rehabilitation of water systems in order to provide durable, more sustainable solutions to the affected populations. Interventions implemented under Oxfam’s WASH Programme include: Provision of Acute Emergency Life-Saving WASH Services, Rehabilitation of Water Systems, Hygiene Promotion and Water Conservation, Capacity Building and Training, and Improved Emergency WASH Coordination. To date, Oxfam has been worked in 10 governorates, seeking out to over 2.5 million beneficiaries.

Required employees number

Posted On
Feb 07, 2018

Expiry Date
Mar 09, 2018


CV Language

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