Job ID
17084
Job Title
Reception Controller
To work for
Syriatel Mobile Telecom S.A.
Country
Syria
City
Damascus
Field of Work
Administrative
Job Type
Full time
Military service
Not Specified
Minimum Education Level
Diploma
Responsibilities
1- Supervise handling all meeting rooms' reservations requests.
2- Ensure handling customers or suppliers complaints and follow up to conclusion.
3- Answer Reception team enquiries and report to Services Head of Section.
4- Ensure efficient and consistent tasks distribution among reception team.
5- Prepare & report reception and reservation activities to Services Head of Section.
6- Answer incoming phone calls to the reception phone (outside calls & 3000 line), transfer it to the concerned, receive telephone messages when necessary and answer the callers inquires which are related to
7- Welcome Syriatel visitors, help them in entering the company sites Inform the concerned employees by the visit in order to accompany visitors, provide them with visitor access cards according to locations and register their names and needed information& Escort VIP visitors to their destinations within the company.
8- Ensure registering employee’s names in case of forgetting their access cards. throughout HR personnel system
9- Ensure that all types of access cards are used properly and report any abuse of these access cards by employees to the concerned.
10- Handle all reservations of hotels, flights, conference rooms, etc… in coordination with the beneficiary Dept.
11- Ensure that the reception desks are not empty during working hours through reporting to the direct line of authority to provide substitute in case of the Receptionist absence.
12- Support HR Units (Personnel & recruitment, HRS (Fleet & Housekeeping) & I Procurement requisitions through system).
2- Ensure handling customers or suppliers complaints and follow up to conclusion.
3- Answer Reception team enquiries and report to Services Head of Section.
4- Ensure efficient and consistent tasks distribution among reception team.
5- Prepare & report reception and reservation activities to Services Head of Section.
6- Answer incoming phone calls to the reception phone (outside calls & 3000 line), transfer it to the concerned, receive telephone messages when necessary and answer the callers inquires which are related to
7- Welcome Syriatel visitors, help them in entering the company sites Inform the concerned employees by the visit in order to accompany visitors, provide them with visitor access cards according to locations and register their names and needed information& Escort VIP visitors to their destinations within the company.
8- Ensure registering employee’s names in case of forgetting their access cards. throughout HR personnel system
9- Ensure that all types of access cards are used properly and report any abuse of these access cards by employees to the concerned.
10- Handle all reservations of hotels, flights, conference rooms, etc… in coordination with the beneficiary Dept.
11- Ensure that the reception desks are not empty during working hours through reporting to the direct line of authority to provide substitute in case of the Receptionist absence.
12- Support HR Units (Personnel & recruitment, HRS (Fleet & Housekeeping) & I Procurement requisitions through system).
Qualifications
A) Education: Diploma
B) Experience: 1-2 Years Admin Experience
C) Professional Certification: NA
B) Experience: 1-2 Years Admin Experience
C) Professional Certification: NA
Specific Vacancy Requirements
A) Computer/IT Skills:
I. Word: Good
II. Excel: Good
B) English Level:
I. Conversation: Fair
II. Writing: Good
III. Comprehension: Good
I. Word: Good
II. Excel: Good
B) English Level:
I. Conversation: Fair
II. Writing: Good
III. Comprehension: Good
Salary and Benefits
.
About us
Syriatel has been leading the Syrian mobile telecommunication market since 2000. The company has successfully established its reputation by focusing on customer satisfaction and social responsibility.
Required employees number
5
Posted On
Oct 24, 2018
Expiry Date
Nov 22, 2018
Photo
Required