SGBV Case Manager - Female

Syria

Full time

1. Identify and receive Persons of Concern (PoC) from social workers, outreach volunteers or/and other frontline workers/service providers.
2. Conduct an assessment to identify SGBV needs, risks (through individual counselling) as well as adequate services, including referral to specific SGBV services (ex: legal, clinical or PSS services)
3. Develop an action/care plan jointly with the survivor and the primary network (if appropriate for the context). Coordinate with other focal points and service providers in the community center to ensure multi-sectorial and comprehensive plans (ex: VT, SSBG)
4. Refer cases to specific services (internal and external) to meet their needs according to the jointly developed care plan.
5. Follow up on the referrals to other services outside the community center through direct contact with service providers and/or through the PoC (if appropriate for the context).
6. Conduct mapping of services, in cooperation with the SGBV ORVs in the catchment area to ensure efficient referrals and update the map periodically. 8. Follow up on the implementation of the care plan until the cases are closed. 9. Evaluate the outcomes of the care plan and amend it accordingly.
10. Update of case management database complying with the standards of information management. Ensure updated documentation of the cases using appropriate forms (soft/hard) as per the SOPs.
11. Ensure strict confidentiality and privacy of the POC including record keeping. 12. Assist with the design and planning of SGBV awareness activities and methodologies of implementation. Facilitate and support the SGBV ORVs in conducting SGBV awareness sessions.
13. Carry out the identification of committees members in line with the SOPs and conduct regular meetings with the committee members.
14. Build the capacity and provide support for the committees in generating and implementing community based initiatives.
15. Provide the SGBV coordinator with analytical and quantitative reports with disaggregated data (i.e. incident recorder) on monthly basis.
16. Alert and report to the SGBV coordinator at the central level whenever there is a complex case which cannot be addressed in an effective manner
17. Work closely and coordinate with the VT, and SSBG focal points for additional interventions.
18. Ensure close collaboration and substantial coordination with CP case management for cases of children survivors of SGBV in all steps of the case management cycle (identification, development of care plan, follow up, and closure)
19. Participate in relevant trainings and attend meetings as required. 20. Perform any other related duties as required.

Due to the urgency of this role, we will be reviewing CVs and interviewing candidate in advance of the closing date. For this reason, interested candidates are asked to submit their application as soon as possible.

We are an independent Italian NGO founded in Milan by Father Vincenzo Barbieri on April 15 1965.

For 50 years we have been dedicated to breaking the cycle of poverty and to supporting populations affected by wars, socio-economic crises or natural disasters in their path to recovery and sustainable development, by making use of the professionalism of local and international operators, and through our partnerships with public and private bodies and civil society organizations.

Today we are present in 24 countries in Africa, the Middle East, Latin America and the Caribbean, with 150 humanitarian projects reaching almost 2,400,000 people. Since 2006 we have been providing food, education, health and protection to thousands of children in 8 countries through our child sponsorship programs.

Since 1965 we have helped 100 million people, through 1,600 projects in 63 countries, employing 4,500 expatriate and 55,000 local operators.

Jan 10, 2019

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