Job ID
17899

Job Title
Greeter - Female

To work for
Four Seasons Hotel Damascus

Country
Syria

City
Damascus

Field of Work
Customer services - Tourism/Hotels/Reservations - Restaurant/Catering/Cuisine

Job Type
Full time

Minimum Education Level
Baccalaureate

Responsibilities
1. Seat guests promptly at a table pre-set for the number in the party and according to guest preference.
2. Set up host/hostess stand, review guest reservation book, and make recommendations as to the set-up of the room, maintain a station chart and cover count for the restaurant while recognizing the maximum workload capacity of each server in order to meet Four Seasons Service standards.
3. Answer telephones according to Four Seasons standards and take guest reservations or provide information regarding the restaurant or any other hotel service.
4. Anticipate the needs of guests, respond accordingly to guest inquiries or problems, and recognize regular guests by name and utilize the guest's name consistently.
5. Inspect and maintain daily menus to ensure quality, condition and appearance while developing a complete working knowledge of all menu items and daily specials.
6. Complete special projects (menu changes, signage, etc) as instructed.
7. Ensure proper table set-up and make minor adjustments as needed.


Qualifications
1. Six to twelve months of restaurant, food and beverage, or equivalent experience is required.
2. Requires a working knowledge of the restaurant
aspect of Four Seasons services, policies or
operations and general knowledge of the hotel.
Working knowledge is generally learned on-the-
job. Requires knowledge or the ability to operate computer equipment and the reservations system.
Requires reading, writing and oral proficiency in the English language.


Specific Vacancy Requirements
Greet and seat guests while coordinating guest reservations and responding to inquiries in an efficient, courteous and professional manner to achieve maximum customer satisfaction while complying with all Four Seasons policies.

Salary and Benefits
TBD

About us
About Four Seasons Hotels and Resorts

Four Seasons is dedicated to perfecting the travel experience through continuous innovation and the highest standards of hospitality. From elegant surroundings of the finest quality, to caring, highly personalized 24-hour service, Four Seasons embodies a true home away from home for those who know and appreciate the best. The deeply instilled Four Seasons culture is personified in its employees & people who share a single focus and are inspired to offer great service. Founded in 1960, Four Seasons has followed a targeted course of expansion, opening hotels in major city centres and desirable resort destinations around the world. Currently with 95 hotels in 41 countries, and more than 40 properties under development, Four Seasons will continue to lead the hospitality industry with innovative enhancements, making business travel easier and leisure travel more rewarding.

Required employees number
1

Posted On
Jan 23, 2019

Expiry Date
Feb 21, 2019

Photo
Required

CV Language
English




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