Essential Services Manager

Syria

Environment / Geology - Engineering

Finished or Exempted (For male)

1. Led and strengthened a team of engineers, socially specialized personnel, volunteers, and community mobilizers to contribute to AKAH's strategy and Habitat initiatives for improving the quality of life of the target population across Syria.
2. Provide leadership and direction to the essential services team in developing and designing program components, tools, and working modalities related to water, sanitation, hygiene promotion, environment, renewable energy, and climate change by organizational policies, standards, and strategic vision.
3. Ensure equitable access to basic services based on validated baseline data on Quality-of-Life indicators of AKDN, as per the roadmap defined in AKAF Syria strategy, and update the status of QoL periodically to monitor the level of access achieved.
4. Contribute to needs assessment and gap analysis tools and mechanisms to inform program and geographical priorities.
5. Develop comprehensive annual work plans and action plans, including procurement, HR requirements, funds, and monitoring and reporting processes.
6. Provide regular updates to the Head of the Planning and Building department on work progress, achieved results, challenges, lessons learned, and expansion opportunities.
7. Coordinate with stakeholders, government entities, communities, and donors.
8. Provide technical input to other program areas under the P&B and Emergency Management departments when needed.
9. Ensure essential services projects comply with safety, resilience, and quality standards.
10. Coordinate with local government entities and community structures for project development and implementation.
11. Suggest innovative practices to enhance sustainability, efficiency, and quality of basic social services at the community level.
12. Led and implemented program follow-up and monitoring processes, documenting achieved results, challenges, lessons learned, and opportunities.
13. Contribute to developing communication and advocacy materials and provide technical inputs to fund proposals and donor reports.
14. Establish and strengthen relationships with other AKDN-related programs and offices.

Skills:
- Technical skills:

• Technical skills in engineering, planning, climate change adaptation, design, construction, estimation, and procurement.
• Proficient in reporting, presentation, and documentation.


- Other skills:

• Teamwork, interpersonal, and counseling skills.
• Effective oral communication in English and Arabic.
• Coaching, mentoring, training, and leadership skills.
• Problem-solving, negotiating, and coordination abilities.
• Time management and ability to work in a fast-paced environment.
• Personal Characteristics: Team builder, good listener, able to manage stress, and adaptable to different cultures and environments.

Personal Characteristics:
Team builder, good listener, able to manage stress, and adapt to the country and organizational culture.





All applicants are requested to mention the name of (Essential Services Manager) in the subject of the e-mail; otherwise, it will be ignored,

Aga Khan Agency for Habitat, Syria (AKAH) is an agency of the Aga Khan Development Network (AKDN), which is a group of development agencies with mandates that include the environment, health, education, architecture, culture, microfinance, rural development, disaster reduction, and the promotion of private-sector enterprise and the revitalization of historic cities. AKDN agencies conduct their programmers without regard to faith, origin, or gender.
A new agency, the Aga Khan Agency for the Habitat (AKAH), works to ensure that people live in physical settings that are as safe as possible from the effects of natural disasters and that residents who do live in such high-risk areas can cope with disasters in terms of preparedness and response, and that these settings provide access to social and financial services that lead to more significant opportunities and a better quality of life. The new agency merges the activities of the Aga Khan Planning and Building Services with its prize-winning water and sanitation programs and low-cost habitat products, such as smoke-free stoves; the humanitarian arm of AKDN, FOCUS, which promotes disaster mitigation and resiliency and intervenes after disasters; the AKDN’s Disaster Risk Management Initiative, which focuses on disaster preparedness in remote areas; and the environment- and habitat-related activities of the Aga Khan Foundation, including the Prince Sadruddin Fund for the Environment and the Foundation’s highly regarded rural support programs.

Mar 05, 2024

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