Job ID
45361
Job Title
CP Case Manager
To work for
COOPI Cooperazione Internazionale
Country
Syria
City
Rif Dimashq
Field of Work
Humanitarian/Disasters
Job Type
Full time
Military service
Not Specified
Minimum Education Level
Bachelor/ License Degree
Responsibilities
Planning:
-Contribute, when asked, to drafts/ToR/BoQ for activities implementation (background, methodology, objectives, results, activities, BoQ, Monitoring and post monitoring table linked to result framework + cash, materials, transport) and send it to PO
-Support to prepare weekly activity planning, movement plan with the PM and APM.
-Contribute to weekly meeting
Implementation:
-Work closely with social workers, community-based organizations (CBOs), and other local actors to identify vulnerable and at-risk children in need of care and protection support.
Ensure the delivery of high-quality case management services and systematic follow-up of all identified cases, ensuring caregivers’ active participation throughout the process.
Support the development, implementation, and regular review of individual care plans to ensure they address the specific needs and best interests of each child.
Maintain accurate, confidential, and timely documentation of all cases using approved case management forms, registers, and databases in accordance with data protection standards.
-Establish and regularly update a referral map for child protection and psychosocial services, ensuring functionality, accessibility, and collaboration with local service providers.
-Facilitate effective and timely referrals to specialized internal and external services, ensuring feedback loops are respected and documented.
-Support and mentor social workers to ensure they can deliver structured and effective psychosocial support (PSS) sessions for children and caregivers.
-Provide focused, non-specialized psychological support and therapeutic counseling interventions in line with the IASC MHPSS intervention pyramid.
-Support the planning and implementation of children’s clubs and community-based child protection initiatives, ensuring participation, inclusion, and meaningful engagement of children and families.
-Monitor potential violations or abuses of child rights and promptly report them to the Project Team for appropriate action and advocacy.
-Contribute to community awareness and prevention activities, and organize or facilitate trainings on community-based child protection approaches in coordination with the technical team.
-Participate in case conferences for complex or high-risk cases, ensuring a multidisciplinary and best-interest-of-the-child approach.
-Coordinate and contribute to the planning and implementation of national and international Child Protection events and campaigns, in collaboration with the Project Manager and technical team.
-Maintain the highest standards of professional ethics, safeguarding, and child protection, ensuring that all interventions uphold the dignity and safety of children and families.
-Prepare and submit timely monthly reports, including non-identifying data on survivors, services provided, follow-up visits, referrals, and community activities.
-Conduct home visits and outreach activities when needed, ensuring confidentiality and accurate documentation.
-Ensure close coordination and collaboration with specialized therapists and multidisciplinary teams throughout all steps of the case management cycle (identification, assessment, planning, follow-up, and closure).
-Participate actively in internal and external trainings, supervision sessions, and coordination meetings as required.
-Perform any other related duties as assigned by the supervisor to support project implementation.
Reporting:
-Draft/inform the PO and APM on activities accomplishment including implementation data as requested (interim, final, ad hoc, etc)
-Participate in grant closing meetings for every closed grant if required by the PM.
External Coordination:
-Support the organization of internal and donors visits to the project sites liaising with the PO.
Project development:
-Support to execute and manage of all required needs assessment (Standard, Rapid, Ad Hoc) and explo missions.
-Act as enumerators and data collectors as required
-Contribute technical inputs in new project proposals as required
-Share project ideas and concepts as deemed useful
-Propose written innovative actions in the area of intervention.
-Contribute, when asked, to drafts/ToR/BoQ for activities implementation (background, methodology, objectives, results, activities, BoQ, Monitoring and post monitoring table linked to result framework + cash, materials, transport) and send it to PO
-Support to prepare weekly activity planning, movement plan with the PM and APM.
-Contribute to weekly meeting
Implementation:
-Work closely with social workers, community-based organizations (CBOs), and other local actors to identify vulnerable and at-risk children in need of care and protection support.
Ensure the delivery of high-quality case management services and systematic follow-up of all identified cases, ensuring caregivers’ active participation throughout the process.
Support the development, implementation, and regular review of individual care plans to ensure they address the specific needs and best interests of each child.
Maintain accurate, confidential, and timely documentation of all cases using approved case management forms, registers, and databases in accordance with data protection standards.
-Establish and regularly update a referral map for child protection and psychosocial services, ensuring functionality, accessibility, and collaboration with local service providers.
-Facilitate effective and timely referrals to specialized internal and external services, ensuring feedback loops are respected and documented.
-Support and mentor social workers to ensure they can deliver structured and effective psychosocial support (PSS) sessions for children and caregivers.
-Provide focused, non-specialized psychological support and therapeutic counseling interventions in line with the IASC MHPSS intervention pyramid.
-Support the planning and implementation of children’s clubs and community-based child protection initiatives, ensuring participation, inclusion, and meaningful engagement of children and families.
-Monitor potential violations or abuses of child rights and promptly report them to the Project Team for appropriate action and advocacy.
-Contribute to community awareness and prevention activities, and organize or facilitate trainings on community-based child protection approaches in coordination with the technical team.
-Participate in case conferences for complex or high-risk cases, ensuring a multidisciplinary and best-interest-of-the-child approach.
-Coordinate and contribute to the planning and implementation of national and international Child Protection events and campaigns, in collaboration with the Project Manager and technical team.
-Maintain the highest standards of professional ethics, safeguarding, and child protection, ensuring that all interventions uphold the dignity and safety of children and families.
-Prepare and submit timely monthly reports, including non-identifying data on survivors, services provided, follow-up visits, referrals, and community activities.
-Conduct home visits and outreach activities when needed, ensuring confidentiality and accurate documentation.
-Ensure close coordination and collaboration with specialized therapists and multidisciplinary teams throughout all steps of the case management cycle (identification, assessment, planning, follow-up, and closure).
-Participate actively in internal and external trainings, supervision sessions, and coordination meetings as required.
-Perform any other related duties as assigned by the supervisor to support project implementation.
Reporting:
-Draft/inform the PO and APM on activities accomplishment including implementation data as requested (interim, final, ad hoc, etc)
-Participate in grant closing meetings for every closed grant if required by the PM.
External Coordination:
-Support the organization of internal and donors visits to the project sites liaising with the PO.
Project development:
-Support to execute and manage of all required needs assessment (Standard, Rapid, Ad Hoc) and explo missions.
-Act as enumerators and data collectors as required
-Contribute technical inputs in new project proposals as required
-Share project ideas and concepts as deemed useful
-Propose written innovative actions in the area of intervention.
Qualifications
University degree in a related field e.g. Social Work, Psychology or equivalent is an asset
-Minimum of 2 years sectoral (child protection) experience in a similar position
-Experience working and communicating with Children
-Excellent technical understanding of child protection and community-based approaches
-Excellent technical understanding of child protection (especially case management) and community based approaches
-Excellent understanding of the case management
-Strong interpersonal and communication skills
-Ability to maintain confidentiality and respect for clients always is essential
-Essential computer literacy (word, excel and internet)
-Respect and non-discriminatory attitude, empathy
-Interpersonal and communication skills
-Reporting skills
-Capacity to work under pressure
-Knowledge of English
-Previous experience in working with a local partner is considered an asset
-Minimum of 2 years sectoral (child protection) experience in a similar position
-Experience working and communicating with Children
-Excellent technical understanding of child protection and community-based approaches
-Excellent technical understanding of child protection (especially case management) and community based approaches
-Excellent understanding of the case management
-Strong interpersonal and communication skills
-Ability to maintain confidentiality and respect for clients always is essential
-Essential computer literacy (word, excel and internet)
-Respect and non-discriminatory attitude, empathy
-Interpersonal and communication skills
-Reporting skills
-Capacity to work under pressure
-Knowledge of English
-Previous experience in working with a local partner is considered an asset
Specific Vacancy Requirements
Safeguarding statement:
COOPI is firmly committed to safeguarding and protecting the welfare of children and vulnerable adults. We maintain a zero-tolerance policy toward any form of sexual exploitation, abuse, harassment, or neglect. All staff, consultants, and volunteers are expected to uphold and promote this commitment at all times. Employment with COOPI is subject to satisfactory reference checks, criminal background screening, and full adherence to COOPIs Code of Conduct, Child Safeguarding Policy, and Protection from Sexual Exploitation, Abuse, and Harassment (PSEA) Policy
Contract Type and Duration:
This is a full-time position under a 3-month renewable contract.
Behavioral Expectations and Core Values:
-Commitment to humanitarian principles
-Respectful and inclusive behavior
-Accountability and transparency in all actions
The last date for receiving the applications is November 20 , 2025. Due to the urgency of this role, we will be reviewing CVs and interviewing candidates in advance of the closing date. For this reason, interested candidates are asked to submit their applications as soon as possible.
Only shortlisted candidates will be contacted.
COOPI is firmly committed to safeguarding and protecting the welfare of children and vulnerable adults. We maintain a zero-tolerance policy toward any form of sexual exploitation, abuse, harassment, or neglect. All staff, consultants, and volunteers are expected to uphold and promote this commitment at all times. Employment with COOPI is subject to satisfactory reference checks, criminal background screening, and full adherence to COOPIs Code of Conduct, Child Safeguarding Policy, and Protection from Sexual Exploitation, Abuse, and Harassment (PSEA) Policy
Contract Type and Duration:
This is a full-time position under a 3-month renewable contract.
Behavioral Expectations and Core Values:
-Commitment to humanitarian principles
-Respectful and inclusive behavior
-Accountability and transparency in all actions
The last date for receiving the applications is November 20 , 2025. Due to the urgency of this role, we will be reviewing CVs and interviewing candidates in advance of the closing date. For this reason, interested candidates are asked to submit their applications as soon as possible.
Only shortlisted candidates will be contacted.
Salary and Benefits
The indicative monthly salary for this role is 419$
and Medical Insurance
and Medical Insurance
About us
We are an independent Italian NGO founded in Milan by Father Vincenzo Barbieri on April 15 1965.
For almost 60 years we have been dedicated to breaking the cycle of poverty and to supporting populations affected by wars, socio-economic crises or natural disasters in their path to recovery and sustainable development, by making use of the professionalism of local and international operators, and through our partnerships with public and private bodies and civil society organizations.
Today we are present in 33 countries in Africa, the Middle East, Latin America and the Caribbean, with 239 humanitarian projects reaching more than 7,000,000 people. Since 1965 COOPI – Cooperazione Internazionale has helped more than 125 million people, with more than 3,000 projects in 74 countries, employing about 5,400 expat aid workers and around 67,000 local professionals.
For almost 60 years we have been dedicated to breaking the cycle of poverty and to supporting populations affected by wars, socio-economic crises or natural disasters in their path to recovery and sustainable development, by making use of the professionalism of local and international operators, and through our partnerships with public and private bodies and civil society organizations.
Today we are present in 33 countries in Africa, the Middle East, Latin America and the Caribbean, with 239 humanitarian projects reaching more than 7,000,000 people. Since 1965 COOPI – Cooperazione Internazionale has helped more than 125 million people, with more than 3,000 projects in 74 countries, employing about 5,400 expat aid workers and around 67,000 local professionals.
Required employees number
1
Posted On
Nov 11, 2025
Expiry Date
Dec 11, 2025
Photo
Required
CV Language
English
Additional questions for applicants
Q1: Have you been under any administrative, disciplinary, or criminal conviction resulting from an investigation of sexual exploitation or abuse?
Q2: Are you under investigation or have resigned before investigation closure related to sexual exploitation or abuse?
Q3: Are you in a sexual relation or married to a person under 18 years old?
Q2: Are you under investigation or have resigned before investigation closure related to sexual exploitation or abuse?
Q3: Are you in a sexual relation or married to a person under 18 years old?