Responsibilities
1. Assist in organizing banquet events, meetings, weddings, and conferences.
2. Prepare and distribute Banquet Event Orders (BEOs) accurately and on time.
3. Confirm event details including room setup, seating arrangements, menus, timelines, and special requests.
4. Coordinate event logistics with kitchen, service staff, housekeeping, technical, and other departments.
5. Serve as a point of contact for clients regarding event details and respond to inquiries professionally.
6. Conduct site visits and event walkthroughs with clients when required.
7. Monitor events to ensure smooth execution and communicate any changes promptly to relevant departments.
8. Handle minor guest concerns during events and escalate issues to the Banquet Manager when necessary.
9. Maintain accurate event files, contracts, and documentation.
10. Update event calendars and internal systems regularly.
11.Assist with billing, invoicing, and tracking deposits in coordination with the finance department.
12. Ensure compliance with hotel policies, service standards, and health and safety regulations.
Qualifications
1. Bachelor’s degree in Hospitality Management, Business, or related field (preferred).
2. 1–2 years of experience in banquet operations, event planning, or hotel coordination.
3. Strong organizational and multitasking skills.
4. Excellent communication and interpersonal abilities.
5. Ability to work flexible hours, including evenings, weekends, and holidays.