Job Title
Supervisor - Access Control Specialist and Receptionists
Field of Work
Customer services - Administrative
Minimum Education Level
Bachelor/ License Degree
Responsibilities
Supervisor reports to the respective section in the Organization. Main Duties and Responsibilities:
• Oversee Access Control Specialists and Receptionists: Shift scheduling, training, performance reviews, and disciplinary guidance.
• Ensure security/operations compliance; monitor resident turnover and access updates.
• Handle escalations, incident investigations, and daily/weekly reports to management.
• Conduct audits, inventory checks, and process improvements.
• Coordinate with external vendors (e.g., maintenance).
Specific Vacancy Requirements
• Recognize wins, provide constructive feedback; model top-tier service.
• Resident-first: Solicit feedback, ensure excellent service standards amid changes.
• Foster collaborative, respectful team culture; resilient during peaks.
• Goal: Unified excellence in security and hospitality.
Salary and Benefits
To be discussed later.
Closing date for receiving CVs:
Thursday 19 February 2026 @ 1400 hrs
About us
HR Consulting, development and outsourcing company providing its services to Organizations supporting women and children in Syria.
Required employees number
1