Job ID
51861
Job Title
Career Counselor / Employment Services Officer
To work for
Human Aid and Development -HAND
Country
Syria
City
Hamah
Field of Work
Education/Training - HR/QM - Social Services
Job Type
Full time
Minimum Education Level
Bachelor/ License Degree
Responsibilities
PURPOSE OF THE POSITION
Career Counselors / Employment Services Officers deliver the project’s services to job seekers. Working in pairs in each governorate, they register and profile participants, co-deliver the two-day package with PES/DOSAL and TVET staff, build an action plan with each person, and follow through on referrals until an outcome is recorded.
KEY RESPONSIBILITIES
- Lead outreach in the assigned governorate, contributing to at least 32 outreach activities across the project, through PES/DOSAL, TVET, youth and community centers, digital channels and referral desks; screen eligibility and prevent duplicate registration.
- Register and profile job seekers with informed consent in the ILO digital tool, recording sex, age, disability, population group and location; no parallel registration system is used.
- Co-deliver the two-day package of eight structured sessions with three PES/DOSAL or TVET co-facilitators: career counseling, labor market orientation, CV preparation, interview coaching, rights at work, OSH, vacancy matching, action planning, and group counseling. Each governorate pair runs about 27 groups of about 40 participants.
- Complete an individual action plan with each participant and prepare referrals to jobs, TVET, apprenticeships, EIIP/PWP, SIYB, access to finance or specialized services; record each referral and its outcome.
- Coach co-facilitators in profiling, counseling, referral, and documentation so that PES/DOSAL teams can lead sessions during the final phase.
- Cover the governorate’s referral desks on an agreed weekly schedule, answer the project helpdesk, and pass feedback and complaints to the right focal point so that each receives a response within five working days.
- Follow up with participants after the package and after job fairs and support the Employer Liaison and Referral Officer with candidate preparation, matching, and verification of employment outcomes.
- Keep complete records (attendance, facilitation and transport support sheets, consent forms, referral forms) and apply inclusion measures, accessible venues and reasonable accommodation to reach at least 35 percent women and 5 percent persons with disabilities.
Career Counselors / Employment Services Officers deliver the project’s services to job seekers. Working in pairs in each governorate, they register and profile participants, co-deliver the two-day package with PES/DOSAL and TVET staff, build an action plan with each person, and follow through on referrals until an outcome is recorded.
KEY RESPONSIBILITIES
- Lead outreach in the assigned governorate, contributing to at least 32 outreach activities across the project, through PES/DOSAL, TVET, youth and community centers, digital channels and referral desks; screen eligibility and prevent duplicate registration.
- Register and profile job seekers with informed consent in the ILO digital tool, recording sex, age, disability, population group and location; no parallel registration system is used.
- Co-deliver the two-day package of eight structured sessions with three PES/DOSAL or TVET co-facilitators: career counseling, labor market orientation, CV preparation, interview coaching, rights at work, OSH, vacancy matching, action planning, and group counseling. Each governorate pair runs about 27 groups of about 40 participants.
- Complete an individual action plan with each participant and prepare referrals to jobs, TVET, apprenticeships, EIIP/PWP, SIYB, access to finance or specialized services; record each referral and its outcome.
- Coach co-facilitators in profiling, counseling, referral, and documentation so that PES/DOSAL teams can lead sessions during the final phase.
- Cover the governorate’s referral desks on an agreed weekly schedule, answer the project helpdesk, and pass feedback and complaints to the right focal point so that each receives a response within five working days.
- Follow up with participants after the package and after job fairs and support the Employer Liaison and Referral Officer with candidate preparation, matching, and verification of employment outcomes.
- Keep complete records (attendance, facilitation and transport support sheets, consent forms, referral forms) and apply inclusion measures, accessible venues and reasonable accommodation to reach at least 35 percent women and 5 percent persons with disabilities.
Qualifications
- University degree in psychology, social work, education, sociology, human resources or a related field.
- At least two years of experience in career guidance, employability training, case management, livelihoods, or youth programs.
- Demonstrated ability to facilitate adult groups of 30 or more participants.
- Good command of tablets and digital data collection tools.
- Fluent Arabic; working English is an asset.
- At least two years of experience in career guidance, employability training, case management, livelihoods, or youth programs.
- Demonstrated ability to facilitate adult groups of 30 or more participants.
- Good command of tablets and digital data collection tools.
- Fluent Arabic; working English is an asset.
Specific Vacancy Requirements
- Training in ILO career guidance, rights at work or SIYB materials.
- Experience supporting persons with disabilities, returnees or IDPs.
- Living in or near the assigned governorate and familiar with its communities.
Women are strongly encouraged to apply.
HAND aims for at least one woman in each governorate pair.
- Experience supporting persons with disabilities, returnees or IDPs.
- Living in or near the assigned governorate and familiar with its communities.
Women are strongly encouraged to apply.
HAND aims for at least one woman in each governorate pair.
Salary and Benefits
$500
The salary is subject to taxation and Social Security deductions and is linked to the exchange rate set by the Central Bank of Syria.
The salary is subject to taxation and Social Security deductions and is linked to the exchange rate set by the Central Bank of Syria.
About us
Human Aid and Development (HAND) is a non-governmental, non-profit humanitarian and development organization dedicated to creating positive and sustainable change for vulnerable and underserved communities. Guided by the principles of inclusion, accountability, dignity, and sustainability, HAND works to expand opportunities, strengthen resilience, and improve access to essential services for people affected by crisis and other challenging circumstances.
Building on its regional humanitarian experience, HAND established its operational presence in Syria in 2025 and is expanding its programmes to respond to evolving community needs and contribute to recovery and development efforts. HAND works with children, young people, women, persons with disabilities, returnees, internally displaced persons, and other vulnerable groups through an integrated, multisectoral approach covering Education, Youth Development and TVET, Child Protection and Psychosocial Support, Food Security and Livelihoods, Shelter and Infrastructure Rehabilitation, WASH, and Emergency Response and Basic Assistance.
With its main office in Damascus and operational presence across Damascus and Rural Damascus, Aleppo, Homs, Idleb, Hama, Latakia, and Tartous, HAND works closely with communities, local authorities, national and international partners, donors, and other stakeholders to deliver relevant, quality, and sustainable programmes. HAND is officially registered and licensed to operate in Syria under License No. 173/2025 and is also registered and operational in Lebanon.
At HAND, we believe that people are at the heart of sustainable change. We are committed to building a professional, collaborative, and inclusive working environment where dedicated individuals can contribute their expertise, develop their skills, and make a meaningful difference in the communities we serve.
Building on its regional humanitarian experience, HAND established its operational presence in Syria in 2025 and is expanding its programmes to respond to evolving community needs and contribute to recovery and development efforts. HAND works with children, young people, women, persons with disabilities, returnees, internally displaced persons, and other vulnerable groups through an integrated, multisectoral approach covering Education, Youth Development and TVET, Child Protection and Psychosocial Support, Food Security and Livelihoods, Shelter and Infrastructure Rehabilitation, WASH, and Emergency Response and Basic Assistance.
With its main office in Damascus and operational presence across Damascus and Rural Damascus, Aleppo, Homs, Idleb, Hama, Latakia, and Tartous, HAND works closely with communities, local authorities, national and international partners, donors, and other stakeholders to deliver relevant, quality, and sustainable programmes. HAND is officially registered and licensed to operate in Syria under License No. 173/2025 and is also registered and operational in Lebanon.
At HAND, we believe that people are at the heart of sustainable change. We are committed to building a professional, collaborative, and inclusive working environment where dedicated individuals can contribute their expertise, develop their skills, and make a meaningful difference in the communities we serve.
Required employees number
2
Posted On
Oct 24, 2026
Expiry Date
Oct 29, 2026
CV Language
English