Responsibilities
- Support the Field Officers in beneficiary profiling, eligibility verification and competency screening, and in allocating participants to Stream A or Stream B.
- Identify support needs and reasonable accommodation requirements, and refer participants to specialized or protection services where needed.
- Plan and oversee career guidance, rights-at-work and OSH induction sessions for the 700 Stream A participants, and brief the trainers delivering them.
- Coordinate the three job-matching focal points: individual job matching, vacancy tracking, employer referrals and follow-up with host enterprises.
- Run employment counselling, CV and interview support, and referral to entrepreneurship or business development services where relevant.
- Organize the three alumni and graduate follow-up events and maintain graduate contact records.
- Document employment outcomes at one and three months after graduation with the MEAL Officer, in line with ILO Service Tracker requirements.
Qualifications
- University degree in psychology, social work, education, human resources or a related field.
- At least four years of experience in career guidance, employment counselling, case management or livelihoods programming.
- Experience working with vulnerable youth, women and persons with disabilities.
- Good knowledge of labor rights and workplace conduct; strong facilitation and interviewing skills.
- Fluent Arabic and good working English.
- Desirable:
- Training in counselling or career guidance methods.
- Experience with job-matching platforms or vacancy tracking.
- Familiarity with the Syrian labor market.
About us
Human Aid and Development (HAND) is a non-governmental, non-profit humanitarian and development organization dedicated to creating positive and sustainable change for vulnerable and underserved communities. Guided by the principles of inclusion, accountability, dignity, and sustainability, HAND works to expand opportunities, strengthen resilience, and improve access to essential services for people affected by crisis and other challenging circumstances.
Building on its regional humanitarian experience, HAND established its operational presence in Syria in 2025 and is expanding its programmes to respond to evolving community needs and contribute to recovery and development efforts. HAND works with children, young people, women, persons with disabilities, returnees, internally displaced persons, and other vulnerable groups through an integrated, multisectoral approach covering Education, Youth Development and TVET, Child Protection and Psychosocial Support, Food Security and Livelihoods, Shelter and Infrastructure Rehabilitation, WASH, and Emergency Response and Basic Assistance.
With its main office in Damascus and operational presence across Damascus and Rural Damascus, Aleppo, Homs, Idleb, Hama, Latakia, and Tartous, HAND works closely with communities, local authorities, national and international partners, donors, and other stakeholders to deliver relevant, quality, and sustainable programmes. HAND is officially registered and licensed to operate in Syria under License No. 173/2025 and is also registered and operational in Lebanon.
At HAND, we believe that people are at the heart of sustainable change. We are committed to building a professional, collaborative, and inclusive working environment where dedicated individuals can contribute their expertise, develop their skills, and make a meaningful difference in the communities we serve.