Responsibilities
Community Liaison and EORE
▪Establish respectful and trusted working relationships with affected communities, local leaders, women and men, displaced and returning residents, land users, schools and relevant humanitarian stakeholders, within authorized programme arrangements.
▪Plan and deliver individual, group and community EORE sessions using approved messages, methods and information, education and communication (IEC) materials adapted to the threat profile, language, age, gender, disability and local context.
▪Promote safe behaviours and appropriate EO reporting channels without demonstrating unsafe practices, giving technical disposal advice or promising that an area will be cleared or released.
▪Identify community concerns, barriers to participation and priority risk situations; gather feedback and contribute to approved knowledge, attitudes and practices (KAP) or impact assessment activities when tasked.
▪Refer EO incident reports, protection concerns and persons potentially requiring Victim Assistance (VA) or other services through authorized channels, respecting informed consent, confidentiality and data protection requirements.
Non-Technical Survey Support
▪Receive and understand the assigned SMAC Task ID, Task Implementation Plan, village reporting unit, existing hazardous-area records, information needs and safety restrictions before field deployment.
▪Conduct voluntary, impartial, non-leading interviews with knowledgeable and diverse informants; record what was observed or reported, when and where, and distinguish firsthand knowledge from hearsay or interpretation.
▪Record reports of suspected EO, incidents, historical conflict, previous removal activities, land use, avoidance behaviour, changes following population movement and information contradicting existing records.
▪Support geographical referencing using approved maps, GPS or digital tools from assessed safe positions; clearly distinguish measured locations, informant-indicated positions and estimates, including their uncertainties.
▪Document community consultation coverage, source categories, inaccessible sectors and information gaps across the whole assigned village or authorized administrative subdivision; do not assume a village is fully assessed because its centre was visited.
▪Support the approved Syria source-diversity and All Reasonable Effort (ARE) requirements without coercion or unsafe access. Children shall not be approached solely to meet an interview quota; all engagement shall follow safeguarding procedures.
▪Provide complete source logs, interview notes, mapped information, urgent referrals and unresolved questions to the CL Team Leader after each field day, to support one NTS Report per village and as many separate Hazardous Area Reports as the evidence justifies.
Reporting, Quality and Field Safety
▪Maintain timely and accurate EORE activity, attendance, community feedback, referral and NTS collection records, using approved paper or digital tools, including offline arrangements where necessary.
▪Check personal field records for completeness, correct Task ID and village identifiers, traceable source references, duplicate reports and secure handling of sensitive personal information before handover.
▪Participate in daily briefings, debriefings, field monitoring, refresher training and corrective actions, and promptly report inconsistencies, data quality concerns or unmet information requirements.
▪Comply with authorized movement, communications, PPE where applicable, security, medical/CASEVAC and risk assessment procedures. Immediately stop or withdraw from unsafe activity and report suspected EO, legacy IED indicators or other serious hazards through the approved channels.
Qualifications
▪Completed secondary education; further education in social sciences, education, community development, public health, protection, geography or a related field is an advantage.
▪Training or demonstrated competence in EORE facilitation and NTS information collection, or the ability to complete approved training and competency assessment before undertaking these duties independently.
▪Relevant experience in community outreach, risk education, data collection, humanitarian response, protection or similar field activities; previous humanitarian mine action experience is desirable.
▪Basic Care Provider (BCP) competency before deployment on NTS field activities, in accordance with the Syria NTS SOP; compliance with any additional SMAC and programme accreditation requirements.
▪Experience working respectfully with diverse communities and willingness to undertake regular travel and field assignments in complex post-conflict environments.
Specific Vacancy Requirements
▪Clear facilitation, listening and communication skills, including culturally sensitive and non-leading interviewing.
▪Practical understanding of EO risk awareness, community-based information gathering, NTS limits and the importance of accurate source attribution.
▪Attention to detail in field forms, dates, locations, identifiers, attendance records and referral follow-up.
▪Commitment to do-no-harm, impartiality, safeguarding, inclusion, confidentiality and accountability to affected populations.
▪Ability to use basic mobile data collection, GPS, maps and Microsoft Office or equivalent tools; experience with Survey123, ArcGIS, Google Earth or IMSMA-compatible reporting is an asset.
▪Teamwork, sound judgement, punctual reporting, and the ability to recognize unsafe conditions and escalate concerns without delay.