Job ID

Job Title
Water Sanitation and Hygiene Program Manager

To work for
Triangle Generation Humanitaire (TGH)



Field of Work
Engineering - Humanitarian/Disasters

Job Type
Full time

Military service
Finished or Exempted (For male)

Minimum Education Level
Bachelor/ License Degree

-Program management:
•Plan and conduct WASH technical assessments
•Follow the implementation of the activities and adapt the project schedule
•Provide technical support to the WASH team
•Ensure that all required tools, guidelines, work standards and templates are available for the project implementation and create efficient WASH tools if needed
•Centralize projects methodologies and tools
•Make sure that the project documents are properly filled and timely sent
•Data collection and analysis related to the ongoing project
•Monitor the projects indicators
•Ensure a proper coordination and communication with all relevant local authorities (line Ministries & municipalities) and partners (SARC, UN Agencies)
•Evaluate project activities, promote and share ideas for improvement and necessary changes in the activities
•Give the communities a sense of responsibility and ensure the handover of activities to the communities in accordance with the aims and objectives of the WASH projects
•Attend coordination meetings with external partners, locality, SARC etc and send a minute to the line manager
•Follow-up of Government and Humanitarian Actors strategies, experiences and learned lessons in sustainable water supply, sanitation and hygiene promotion management

•Develop a good comprehension and understanding of water supply management roles from different stakeholders (including public, private and community) in the intervention areas, proposing adequate strategy and methodologies to improve stakeholder’s capacities and coordination and the sustainability of management systems
•Develop a good comprehension and understanding of sanitation and hygiene promotion in the intervention areas, proposing adequate strategy and methodologies to improve sanitation access and hygiene awareness and behaviour
•Design project activities and prepare activity chronograms
•Take a proactive stance to identify areas requiring intervention
•Conduct assessments to evaluate water supply, sanitation and hygiene promotion management capacities of local stakeholders, applying participatory approaches and self-assessment processes
•Mobilise the community and stakeholders in the definition of the objectives, outputs and activities needed to improve and sustain water supply, sanitation and hygiene promotion management
•Based on participatory assessments results and knowledge of learned experiences of other stakeholders, elaborate written documents justifying the most pertinent strategies and methodologies to improve sustainable water supply, sanitation and hygiene promotion management
•Mainstream gender, environmental and equity issues in all strategies and methodologies proposed

-Logistic and Administration:
•Manage logistical and administrative issues related to the implementation of project activities
•Make sure that logistical, administrative and financial procedures linked to program implementation are established and alerts her/his superiors if gaps are observed in order that corrective action may be taken
•Assist the logistics department in the preparation of the procurement plan at the beginning of the project, prepare purchase requests, tendering documents, follow up the tendering process, give acceptance of payment
•Prepare the cash forecast related to the project on a monthly basis in collaboration with TGH administrative department
•Follow the expenses related to project activities and crosscheck with the administration department on a monthly basis
•In coordination with logistic team, create and update monthly data base of WASH item prices in all areas of intervention and the local suppliers data base

-Staff Management:
•Participate to the recruitment of the operational team under her/his management in coordination with his line manager
•Monitor the work of the staff under her/his management
•Ensure the administrative management of her/his team (daily attendance, leaves management) in collaboration with the HR department
•Conduct WASH staff meeting in a regular basis and ensure good communication and coordination within the team
•Conduct staff appraisal under her/his management
•Ensure that her/his team complies with TGH internal rules (disciplinary management when needed)
•Build capacity of the managed team: perform regular performance evaluation, give working objectives, adapt the job description, identify the needs in terms of capacity building, and conduct trainings

•Report on the project activities in a weekly basis with detailed and accurate analysis
•Participate to the reporting of project activities (to donors, local authorities & partners)
•Participate to writing of concept note, proposal, report and budgets or any document for donors
•Provides feedbacks about programmatic and strategic issues

•Contribute to efforts aimed at ensuring compliance with safety rules at the site, and transmit all information related to safety concerns to her/his line manager and Head of Mission
•Ensure the respect of the security guidelines and their update on the sites

•Respect TGH communication channel
•Provide HQ with photos, success stories (Website, Facebook, and Twitter) on regular basis

The tasks and responsibilities described above are not exhaustive; additional tasks could be requested by the line manager

Education: University degree in Civil Engineering
Experience: 4 years of work experience in a similar position (electromechanical, civil engineering, water and sanitation experience/expertise are a plus), preferably within an INGO
Language: Advanced level in English and Arabic (oral and written)
Technical skills: Good knowledge and experience in project cycle management
Computer skills: Proficient user of MS Office (including Word, Excel, Outlook and PowerPoint) and engineering softwares; knowledge on GIS softwares

General skills:
•Autonomy and rigor
•Good analytical skills
•Management of priorities
•Good coordination with partners

Specific Vacancy Requirements
Location: Based in Daraa– Syria, regular field trips

Salary and Benefits
As per Triangle Generation Humanitaire (TGH) salary scale
Medical and life Insurance

About us
'Actor in a sustainable and shared solidarity'

Established in 1994 TGH is an International Non-Governmental Organization (INGO) designing and implementing emergency, rehabilitation and development programs. Its action includes several areas of expertise within a comprehensive approach: the programs fall within the fields of Education; Water Hygiene & Sanitation; Food Security, Livelihood & Rural Development. In 2018, TGH operates in 10 countries and manages 70 programs.

TGH has been registered in Syria in May 2017 and works under the coordination of the Syrian Arab Red Crescent (SARC). Both Organisations have agreed to cooperate in order to enhance their common objective of offering humanitarian aid to the Syrian affected people that need help wherever it is possible in the country. The main TGH sectors of activities in Syria are WASH and Education.

A preliminary assessment in the WASH sector has been carried-out by TGH from 18th July to 27th July 2017 under the coordination and with the support of SARC. Another one has been conducted by TGH team and SARC in Hama in October 2018.

Since then, TGH signed 2 WASH projects in Hama under SHF and Rural Damascus under CDCS, and is planning to submit project proposal to various donors in 2019.

Required employees number

Posted On
Nov 07, 2019

Expiry Date
Dec 06, 2019

CV Language

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