Job ID
21062
Job Title
Trainer Assistant
To work for
Syriatel Mobile Telecom S.A.
Country
Syria
City
Damascus
Job Type
Full time
Military service
Not Specified
Minimum Education Level
Bachelor/ License Degree
Responsibilities
1. Coordinate with Personnel Section to define new recruits group training starting date.
2. Arrange and follow up the implementation of new recruits’ group training program in terms of schedule, classroom reservation and sending invitations to trainers in Customer Service and Marketing & Sales Departments.
3. Enroll new recruits group on Human Resources Information System “HRIS”.
4. Follow up new recruits group training programs attendance and escalate abnormal cases to the concerned parties.
5. Prepare new recruits group’s quiz, update quiz on a quarterly basis and provide concerned parties Management with feedback.
6. Prepare and follow up all reports related to new recruits group training and send them to the concerned parties.
7. Check Section & Individual objectives on regular basis and effectively participate in achieving them to ensure successful contribution to company's goals and corporate objectives.
8. Participate in conducting the OJT for new team members and promote a culture of knowledge transfer, cooperation and team work.
9. Contribute to the continuous improvement of Syriatel Quality Management System.
2. Arrange and follow up the implementation of new recruits’ group training program in terms of schedule, classroom reservation and sending invitations to trainers in Customer Service and Marketing & Sales Departments.
3. Enroll new recruits group on Human Resources Information System “HRIS”.
4. Follow up new recruits group training programs attendance and escalate abnormal cases to the concerned parties.
5. Prepare new recruits group’s quiz, update quiz on a quarterly basis and provide concerned parties Management with feedback.
6. Prepare and follow up all reports related to new recruits group training and send them to the concerned parties.
7. Check Section & Individual objectives on regular basis and effectively participate in achieving them to ensure successful contribution to company's goals and corporate objectives.
8. Participate in conducting the OJT for new team members and promote a culture of knowledge transfer, cooperation and team work.
9. Contribute to the continuous improvement of Syriatel Quality Management System.
Qualifications
1. Education: Bachelor’s Degree, preferably in HR / Business Administration.
2. Experience: 1 Year of Customer Service experience is required.
3. Professional Certification: N/A
2. Experience: 1 Year of Customer Service experience is required.
3. Professional Certification: N/A
Specific Vacancy Requirements
1. English Level:
1.1 Conversation: Fair
1.2 Writing: Fair
1.3 Comprehension: Fair
2. Microsoft Office:
2.1 Word: Fair
2.2 Excel: Good
3. Others: N/A
1.1 Conversation: Fair
1.2 Writing: Fair
1.3 Comprehension: Fair
2. Microsoft Office:
2.1 Word: Fair
2.2 Excel: Good
3. Others: N/A
Salary and Benefits
.
About us
Syriatel has been leading the Syrian mobile telecommunication market since 2000. The company has successfully established its reputation by focusing on customer satisfaction and social responsibility.
Required employees number
2
Posted On
Nov 17, 2019
Expiry Date
Dec 17, 2019
Photo
Required
CV Language
English