Job ID

Job Title
Trainer Assistant

To work for
Syriatel Mobile Telecom S.A.



Job Type
Full time

Military service
Not Specified

Minimum Education Level
Bachelor/ License Degree

1. Coordinate with Personnel Section to define new recruits group training starting date.
2. Arrange and follow up the implementation of new recruits’ group training program in terms of schedule, classroom reservation and sending invitations to trainers in Customer Service and Marketing & Sales Departments.
3. Enroll new recruits group on Human Resources Information System “HRIS”.
4. Follow up new recruits group training programs attendance and escalate abnormal cases to the concerned parties.
5. Prepare new recruits group’s quiz, update quiz on a quarterly basis and provide concerned parties Management with feedback.
6. Prepare and follow up all reports related to new recruits group training and send them to the concerned parties.
7. Check Section & Individual objectives on regular basis and effectively participate in achieving them to ensure successful contribution to company's goals and corporate objectives.
8. Participate in conducting the OJT for new team members and promote a culture of knowledge transfer, cooperation and team work.
9. Contribute to the continuous improvement of Syriatel Quality Management System.

1. Education: Bachelor’s Degree, preferably in HR / Business Administration.
2. Experience: 1 Year of Customer Service experience is required.
3. Professional Certification: N/A

Specific Vacancy Requirements
1. English Level:
1.1 Conversation: Fair
1.2 Writing: Fair
1.3 Comprehension: Fair
2. Microsoft Office:
2.1 Word: Fair
2.2 Excel: Good
3. Others: N/A

Salary and Benefits

About us
Syriatel has been leading the Syrian mobile telecommunication market since 2000. The company has successfully established its reputation by focusing on customer satisfaction and social responsibility.

Required employees number

Posted On
Nov 17, 2019

Expiry Date
Dec 17, 2019


CV Language

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