ERP Technical Support Specialist

Syria

IT Software/IT Security

Finished or Exempted (For male)

1.Build, customize and extend Oracle e-Business Suites components such as reports, forms, workflows, custom packages, alerts, web pages and integrations etc. to meet needs and requirements and provide relevant technical documentation.
2.Work with ERP systems users to determine appropriate system configuration and setup.
3.Assist with testing new releases of ERP systems prior to use in a production environment.
4.Create documentation and procedures guidelines for ERP systems users.
5.Thoroughly understand ERP security subsystem in order to assign appropriate system access to users at different levels throughout the organization and its partners.
6.Log, categorize, initially diagnose, resolve or re-assign and follow up incidents reported by users.
7.Identify, analyze, troubleshoot and solve system bugs and alerts using proper reference and recommend appropriate resolution.
8.Analyze and troubleshoot ERP system issues reported by end users.
9.Report and follow up bugs and approved change requests to concerned business units or providers.
10.Familiarity with all aspects of software development life cycle and the ability to follow through to code implementation, including testing and ongoing support.
11.Other duties as assigned and required to the meet emerging ERP needs of the business.

-Good problem solving analytical skills.
-Very good communication skills.
-Very good oral and written English Skills.

HADEED MMC is a leading industrial company in Syria.

Dec 26, 2019

Required