Job ID
21904
Job Title
Customer Service Representative
To work for
Confidential
Country
Syria
City
Damascus
Field of Work
Customer services
Job Type
Full time
Military service
Finished or Exempted (For male)
Minimum Education Level
Not matter
Responsibilities
1.Maintaining a positive, empathetic and professional attitude toward customers at all times.
2.Responding promptly to customer inquiries.
3.Communicating with customers through various channels.
4.Acknowledging and resolving customer complaints.
5.Knowing our products inside and out so that you can answer questions.
6.Processing orders, forms, applications, and requests.
7.Keeping records of customer interactions, transactions, comments and complaints.
8.Communicating and coordinating with colleagues as necessary.
9.Providing feedback on the efficiency of the customer service process.
10.Ensure customer satisfaction and provide professional customer support.
11.Other duties as assigned
2.Responding promptly to customer inquiries.
3.Communicating with customers through various channels.
4.Acknowledging and resolving customer complaints.
5.Knowing our products inside and out so that you can answer questions.
6.Processing orders, forms, applications, and requests.
7.Keeping records of customer interactions, transactions, comments and complaints.
8.Communicating and coordinating with colleagues as necessary.
9.Providing feedback on the efficiency of the customer service process.
10.Ensure customer satisfaction and provide professional customer support.
11.Other duties as assigned
Qualifications
1.Proven work's experience
2.High ability to use communication, negotiation and persuasion skills and provides the desire to work within one team.
3.Good use of the English language (reading, writing and speaking).
4.Good skill in using programs MS office
5.Fluent English
2.High ability to use communication, negotiation and persuasion skills and provides the desire to work within one team.
3.Good use of the English language (reading, writing and speaking).
4.Good skill in using programs MS office
5.Fluent English
Salary and Benefits
Be discussed after the interview.
About us
E-commerce company concerns in women fashion
Required employees number
1
Posted On
Jan 23, 2020
Expiry Date
Feb 22, 2020
Photo
Required