Job ID

Job Title
Administrator: Network

To work for
MTN Syria



Field of Work
Telecommunications - IT Software/IT Security - IT Hardware

Job Type
Full time

Military service
Not Specified

Minimum Education Level
Bachelor/ License Degree

Provide the more complex day-to-day operational support to corporate Local, Metropolitan, Wide Area Networks (LAN/MAN/WAN), PABX systems, and internal voice communication network.

Manage, maintain and support the corporate (MAN/WAN).
Configure and manage network routers, switches, and other network equipment.
Set, manage, and sub net the corporate IP address schemes.
Setup and maintain WAN security.
Monitor security and performance logs (routers, firewalls, IPS, etc.)
Provide diagnostic, problem solving and referral services for the data network environment.
Prepare progress reporting and other statistical reports.
Support, maintain, and administrate the corporate PABX systems and their functions.
Administrate the calls routing of the Contact Centre.
Perform technical support needed to the IVR voice ports and Call Flow.
Report any alarm function and take action to fix it.
Maintain existent connection related to the PABX between locations.
Generate billing reports throughout the system.
Generate PABX traffic and utilization reports.
Troubleshoot phones and extensions problems.
Provide the corporate Contact Centre with technical support regarding the Call flow.
Do necessary cooperation with other departments in order to troubleshoot problems or accomplish projects related to the voice telecommunication infrastructure.
Install and configure PABX systems.
Setup and maintain voice network security.
Identify and specify hardware requirements for PABX systems.
Provide diagnostic, problem solving and referral services for the PABX environment.
Monitor fraud calls and performance logs.
Document procedures.
Set and meet different WAN KPIs.
Identify and specify hardware requirements for the data network.
Implement new system upgrades and patches to existing network equipment.
Maintain and update the data network hardware inventory.
Initiate and escalate needed job procedures.
Analyse recurring problems and make recommendations for improvements to operational procedures.
Generate link utilization and capacity planning reports and recommend link upgrades.

Specific Vacancy Requirements
Bachelor degree in Computer Sciences/Information Technology Engineering or equivalent.
Specialization in Networking.
Telecommunication concepts and principles (i.e. PCM. FSK.)
Supporting and maintaining PABX systems, the setup and maintenance of system monitoring tools.
Cisco network device configurations and significant experience in a technical network support role.
Supporting networks and maintaining all of their devices and the set-up and maintenance of network monitoring tools.

Salary and Benefits
upon job offer

About us
MTN Syria is the leading provider of mobile services, offering cellular network access and business solutions.

In 2007, the new MTN brand was launched in Syria, and thus, introducing a new era of telecommunications in the country.

MTN Syria is part of MTN Group which has launched in 1994, MTN Group is a multinational telecommunications group, operating in 22 countries in Africa and the Middle East.
At the end of December 2014, MTN recorded more than 223.3 million subscribers across its operations.

Required employees number

Posted On
Sep 13, 2020

Expiry Date
Oct 13, 2020


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