Job ID
23869

Job Title
Core Operation Engineer

To work for
Syriatel Mobile Telecom S.A.

Country
Syria

City
Tartous

Field of Work
Telecommunications - Engineering

Job Type
Full time

Military service
Not Specified

Minimum Education Level
Bachelor/ License Degree

Responsibilities
1. Implement core network design, new features and services according to preset requirements.
2. Perform or supervise suppliers’ intervention in installing and commissioning core network elements.
3. Prepare and apply traffic test scenarios for new core network node.
4. Perform acceptance tests for core network elements and features.
5. Integrate new core network node in coordination with the supplier.
6. Execute work orders issued by Planning & Engineering Unit and assigned by Head of Section related on core network nodes within required timeframe.
7. Check core network elements performance through core network counters results and apply the required actions.
8. Review the activities performed by Core Operation Technician to ensure their effectiveness.
9. Apply security requirements on core network nodes through firewall installation, configuration and administration for core network elements.
10. Perform preventive and corrective maintenance tasks on core network nodes based on preset schedule, fault alarms or customers’ complaints.
11. Coordinate with supplier for support in the operation and maintenance of core network.
12. Inspect network transport materials in warehouse as requested.
13. Solve customers' complaints received by Customer Service effectively and timely as per related policies and procedures.
14. Provide Customer Service Dept. with complete and accurate feedback about the actions applied to solve complaints.
15. Keep records about the corrective and preventive actions applied to solve customers’ complaints.


Qualifications
A) Education: Bachelor Degree in Telecom /Electronic Engineering
B) Experience: 1 to 2 Years Technical Experience in Telecom is a Plus.
C) Professional Certification: CCNA/CCNP is a plus.


Specific Vacancy Requirements
A) Computer/IT Skills:
I. Word: Good.
II. Excel: Good.
B) English Level:
I. Conversation: Good.
II. Writing: Good.
III. Comprehension: Good


Salary and Benefits
.

About us
Syriatel has been leading the Syrian mobile telecommunication market since 2000. The company has successfully established its reputation by focusing on customer satisfaction and social responsibility.

Required employees number
2

Posted On
Sep 29, 2020

Expiry Date
Oct 29, 2020

CV Language
English




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