Job ID

Job Title
MEAL Officer

To work for
ZOA - International



Field of Work
Analysis/Statistic - Data entry/Archiving - Humanitarian/Disasters

Job Type
Full time

Military service
Finished or Exempted (For male)

Minimum Education Level
Bachelor/ License Degree

The Monitoring and Evaluation Officer is a full-time employee of ZOA Syria. Under the direct supervision of the Manager of Programme Quality, the Officer supports the development, implementation, and maintenance of the ZOA monitoring, evaluation, learning and accountability framework (MEAL) in the country programme. The main purpose of the position is to make sure that the MEAL plans, tools and approaches are developed and implemented to ensure high programme quality according to commitments towards beneficiaries and donors. The successful candidate will work effectively with both ZOA staff and local implementing partners.

MEAL Design, Development & Improvement

1.Support the design and development of baseline studies, needs assessments,
and research that enrich internal knowledge and contribute to better understanding
of the local context and needs.
2.Provide quality input to design and develop MEAL systems (approaches, tools,
procedures, structures)
3.Provide quality input to develop data collection, data analysis and data management plans and tools.
4. Support the design of innovative mechanisms and approaches to obtain beneficiaries feedback, complaints and response in adherence to humanitarian standards.
5.Support the continuous improvement of internal MEAL systems based on lessons
learned and best practices.
6.Contribute to developing new proposals log frames, indicators, and measurement methodologies, plans and tools
7.Support the mainstreaming of gender, disability, and conflict sensitivity concepts in ZOA's MEAL systems.

Training and Capacity Building of staff and partners

1.Share lessons learned and best practices with ZOA team members, and coach and train them to strengthen their technical and professional capacity on MEAL systems.
2.Plan and conduct capacity building activities - through on-job and/or in-class approaches - for local partners to raise their capacity in data collection, data analysis, and beneficiary accountability tools and systems according to global standards.

MEAL Implementation and Reporting

1.Maintain overview of data collection activities and reporting deadlines and milestones, and respond timely to internal reporting requirements of ZOA and external reporting requirements of the Donors
2.Conduct data collection according to the MEAL plans and timelines, and coordinate with the Programme Manager to allocate the appropriate resources required to ensure efficient and effective data collection processes.
3.Ensure the use of innovative and technology-driven appropriate MEAL systems and tools.
4.Follow up with the implementing local partners to make sure that they implement the MEAL systems according to quality standards and plans agreed with ZOA, and ensure that they report on projects and activities according to agreed reporting timelines.

Knowledge & Experience:
- Bachelor in relevant field or proven work experience
- Minimum working experience of 3-5 years
- Data collection and project reporting
- Very Good spoken and written command of English
- Excellent spoken and written command of Arabic
- Computer skills, particularly in Word and Excel
- Experience with digital data collection tools (such as KOBO) and/or Data Analysis software (such as SPSS) is a big plus.

- Analytical
- Strong communication skills
- Team player.

- Flexibility and adaptability;
- Service and participatory attitude
- Interpersonal and cross-cultural sensitivity;
- Able to work under pressure and meet deadlines;
- Able to work in a sometimes fluid and insecure environment.

Specific Vacancy Requirements
ZOA operates with an equal opportunities policy and is committed to diversity in the workplace. Qualified women and men, people of all nationalities, and cultural backgrounds, and candidates with disabilities are welcome to apply.

CV's of no more than 5 pages in length are appreciated.

Please provide at least 3 references related to your previous employment listed in the application. References of previous positions held should not be older than five years.

Only selected candidates will be contacted and invited to participate in the process of recruitment. Documents that do not match the profile above will not be considered. Internal candidates will have priority, in case of similar results.

Please note that ZOA have may not choose to appoint this position on completion of interviews if a suitable candidate is not found and / or if needs change and the position is no longer necessary.

- Regular travel to the field

Duration of Position: 6 Months with possibility of extension depends on funding and performance.

Post Deadline: 22 / 10 / 2021

Salary and Benefits
Benefits Salary and conditions will be in accordance with ZOA Terms of Employment for National staff and relevant experience.

About us
ZOA is an international NGO, which offers RELIEF to people who are affected by conflict or natural disasters. ZOA wants to contribute to a new perspective of HOPE in which people work together for a promising future in dignity and mutual trust. Together with the affected communities, we work on the RECOVERY until they can provide to take care of their livelihoods. The work of ZOA is coordinated from the Netherlands. From there ZOA operates in seventeen countries in Africa, Middle East Region and Asia. ZOA works approximately with 900 employees worldwide.

ZOA has provided emergency relief to Syrians in Syria and neighbouring countries since 2014. In 2018, ZOA became registered to operate from Damascus. ZOA works alongside local partners in Syria to implement our projects and we are also strengthening our capacity to implement projects directly. Creating and strengthening of local capacity is an important element of the programme. We aim to expand our activities in livelihoods, primary education, WASH and shelter.

Required employees number

Posted On
Oct 10, 2021

Expiry Date
Nov 09, 2021


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