Job ID
27947

Job Title
Integration Specialist

To work for
Syriatel Mobile Telecom S.A.

Country
Syria

City
Damascus

Job Type
Full time

Military service
Not Specified

Minimum Education Level
Bachelor/ License Degree

Responsibilities
1. Develop, maintain VAS charging gateway and integrate it with billing system, CRM, OCS, Abili and any future core business platform.
2. Integrate IVR, SDP and USSD with SMSC, MMSC, and any other Syriatel systems (e.g. RBT, Push Emails, SMS+, ICLIP, CNP…etc.), external parties (e.g. Banks) and service providers, and build the systems to automate the needed services.
3. Analyze, design, implement, test and deploy new services.
4. Generate reports related to business need controls such as error and refund reports.
5. Solve customers' complaints received by Customer Service effectively and timely as per related policies and procedures and provide feedback about actions applied.
6. Keep records about the corrective and preventive actions applied to solve customers’ complaints
7. Perform daily checks to ensure that all the services and relevant systems are functioning properly.
8. Develop services monitoring tools (such as alarms, reports).
9. Standardize the mechanism of developing the services to be in a categorized manner.
10. Implement any protocol used by platforms to get the maximum benefits when the platform doesn’t provide full benefits (e.g. SMPP, Diameter…etc.)


Qualifications
1. Education: Bachelor degree in Computer/Engineering/IT
2. Experience: 1-2 Years Relevant Experience are plus, Preferably in Telecom.
3. Professional Certification: Oracle, Unix, Java, .Net environment, C#, Web Servers are plus


Specific Vacancy Requirements
1. Computer/IT Skills:
1.1 Word : Good
1.2 Excel: Good
1.3 Oracle: Good
1.4 Unix: Good
1.5 Web Servers: Good
1.6 Protocols: Good
1.7 Technologies concepts: Very good
1.8 Java/C#: Very good
1.9 Algorithms and programming concepts: Very Good
2. English Level:
2.1 Conversation: Fair
2.2 Writing: Good
2.3 Comprehension: Good


Salary and Benefits
.

About us
Syriatel has been leading the Syrian mobile telecommunication market since 2000. The company has successfully established its reputation by focusing on customer satisfaction and social responsibility.

Required employees number
2

Posted On
Nov 15, 2021

Expiry Date
Dec 15, 2021

CV Language
English




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