Job ID
27948
Job Title
Interconnect & Roaming Billing Specialist
To work for
Syriatel Mobile Telecom S.A.
Country
Syria
City
Damascus
Job Type
Full time
Military service
Not Specified
Minimum Education Level
Baccalaureate
Responsibilities
1. Administrate Interconnect and Roaming Billing System and other integrated systems (users, groups, privileges, and reports).
2. Run and monitor Interconnect and Roaming Billing daily operations (call collection, financial postings) and systems (roaming, NRT near real time, Interconnect).
3. Setup up and maintain tariffs for interconnect partners.
4. Coordinate with Technical - Core Network to add or modify new traffic route / new traffic group, and the type of this traffic.
5. Handle suspended Call Detailed Records CDRs “fixing, reprocessing, and re-rating, etc. “.
6. Check Interconnect tests result and CDRs for new Interconnect agreement.
7. Solve customers' complaints received by Customer Service effectively and timely as per related policies and procedures
8. Provide Customer Service with complete and accurate feedback about the actions applied to solve the complaints.
9. Keep records about the corrective and preventive actions applied to solve customers’ complaints
10. Coordination with Finance Department for Transferred Account Procedures TAP IN,TAP OUT and settlements with other operators.
11. Develop requested roaming billing scripts and Interconnect reports.
12. Perform pre and post billing checks related to roaming usage and billing.
13. Perform roaming TADIG (Transferred Account Data Interchange Group) testing for new roaming agreements.
14. Reconcile roaming invoices with TAPIN files and generate reconciliation results.
15. Perform daily rating gap analysis.
16. Handle all requests from other departments related to Interconnect and Roaming Billing issues.
1. Administrate Interconnect and Roaming Billing System and other integrated systems (users, groups, privileges, and reports).
2. Run and monitor Interconnect and Roaming Billing daily operations (call collection, financial postings) and systems (roaming, NRT near real time, Interconnect).
3. Setup up and maintain tariffs for interconnect partners.
4. Coordinate with Technical - Core Network to add or modify new traffic route / new traffic group, and the type of this traffic.
5. Handle suspended Call Detailed Records CDRs “fixing, reprocessing, and re-rating, etc. “.
6. Check Interconnect tests result and CDRs for new Interconnect agreement.
7. Solve customers' complaints received by Customer Service effectively and timely as per related policies and procedures
8. Provide Customer Service with complete and accurate feedback about the actions applied to solve the complaints.
9. Keep records about the corrective and preventive actions applied to solve customers’ complaints
10. Coordination with Finance Department for Transferred Account Procedures TAP IN,TAP OUT and settlements with other operators.
11. Develop requested roaming billing scripts and Interconnect reports.
12. Perform pre and post billing checks related to roaming usage and billing.
13. Perform roaming TADIG (Transferred Account Data Interchange Group) testing for new roaming agreements.
14. Reconcile roaming invoices with TAPIN files and generate reconciliation results.
15. Perform daily rating gap analysis.
16. Handle all requests from other departments related to Interconnect and Roaming Billing issues.
2. Run and monitor Interconnect and Roaming Billing daily operations (call collection, financial postings) and systems (roaming, NRT near real time, Interconnect).
3. Setup up and maintain tariffs for interconnect partners.
4. Coordinate with Technical - Core Network to add or modify new traffic route / new traffic group, and the type of this traffic.
5. Handle suspended Call Detailed Records CDRs “fixing, reprocessing, and re-rating, etc. “.
6. Check Interconnect tests result and CDRs for new Interconnect agreement.
7. Solve customers' complaints received by Customer Service effectively and timely as per related policies and procedures
8. Provide Customer Service with complete and accurate feedback about the actions applied to solve the complaints.
9. Keep records about the corrective and preventive actions applied to solve customers’ complaints
10. Coordination with Finance Department for Transferred Account Procedures TAP IN,TAP OUT and settlements with other operators.
11. Develop requested roaming billing scripts and Interconnect reports.
12. Perform pre and post billing checks related to roaming usage and billing.
13. Perform roaming TADIG (Transferred Account Data Interchange Group) testing for new roaming agreements.
14. Reconcile roaming invoices with TAPIN files and generate reconciliation results.
15. Perform daily rating gap analysis.
16. Handle all requests from other departments related to Interconnect and Roaming Billing issues.
1. Administrate Interconnect and Roaming Billing System and other integrated systems (users, groups, privileges, and reports).
2. Run and monitor Interconnect and Roaming Billing daily operations (call collection, financial postings) and systems (roaming, NRT near real time, Interconnect).
3. Setup up and maintain tariffs for interconnect partners.
4. Coordinate with Technical - Core Network to add or modify new traffic route / new traffic group, and the type of this traffic.
5. Handle suspended Call Detailed Records CDRs “fixing, reprocessing, and re-rating, etc. “.
6. Check Interconnect tests result and CDRs for new Interconnect agreement.
7. Solve customers' complaints received by Customer Service effectively and timely as per related policies and procedures
8. Provide Customer Service with complete and accurate feedback about the actions applied to solve the complaints.
9. Keep records about the corrective and preventive actions applied to solve customers’ complaints
10. Coordination with Finance Department for Transferred Account Procedures TAP IN,TAP OUT and settlements with other operators.
11. Develop requested roaming billing scripts and Interconnect reports.
12. Perform pre and post billing checks related to roaming usage and billing.
13. Perform roaming TADIG (Transferred Account Data Interchange Group) testing for new roaming agreements.
14. Reconcile roaming invoices with TAPIN files and generate reconciliation results.
15. Perform daily rating gap analysis.
16. Handle all requests from other departments related to Interconnect and Roaming Billing issues.
Qualifications
1. Education: Bachelor in Computer/Engineering/IT.
2. Experience: 1-2 Years Billing Experience in Telecom
3. Professional Certification: Oracle, Unix are plus
2. Experience: 1-2 Years Billing Experience in Telecom
3. Professional Certification: Oracle, Unix are plus
Specific Vacancy Requirements
1. Computer/IT Skills:
1.1 Word: Good
1.2 Excel: Good
1.3 Oracle: Good (SQL/PLSQL)
1.4 Unix: Good (User level basically, Admin1 is preferred)
2. English Level:
2.1 Conversation: Fair
2.2 Writing: Good
2.3 Comprehension: Good
1.1 Word: Good
1.2 Excel: Good
1.3 Oracle: Good (SQL/PLSQL)
1.4 Unix: Good (User level basically, Admin1 is preferred)
2. English Level:
2.1 Conversation: Fair
2.2 Writing: Good
2.3 Comprehension: Good
Salary and Benefits
.
About us
Syriatel has been leading the Syrian mobile telecommunication market since 2000. The company has successfully established its reputation by focusing on customer satisfaction and social responsibility.
Required employees number
3
Posted On
Nov 15, 2021
Expiry Date
Dec 15, 2021
CV Language
English