Reservation Service Agent

Syria

Customer services - Tourism/Hotels/Reservations - Sales/Distribution

Finished or Exempted (For male)

Book & issue tickets on our booking system
• Handling the Travel agents’ requirements.
• answer travel agents and clients about their questions and inquiries regarding information like schedules, procedures, and policies, travel times, connections and layovers.
• Confer with customers to define their service requirements travel preferences.
• Inform clients of essential travel information, like travel times, transportation connections, and medical visa requirements.
• helping passengers who missed a flight or connection to re-schedule their travel plans and get them to their destination as quickly as possible.
• Contact customers or travel agents to advise them of travel conveyance changes or to confirm reservations.
• Promote particular destinations, tour packages, and other travel services.

- Excellent Customer Service skills
- Preferred knowledge in reservation booking system
- Ability to learn

Cham Wings Airlines, the first Syrian private airline company was established at the end of 2007 with a national capital, as one of the commercial Shammout group companies. Its establishment came as a result of the economic openness and the new laws came out at that time by the Syrian government as an encouragement to the private sector to enter into the air transport field to meet the growing necessities of the travel market.
On the 23rd of September 2007, the company got an air operator’s certificate from the Syrian Civil Aviation Authority, which has enabled it to start applying its strategy and achieve its first goal that is adding a value to the air transport field in Syria.
Cham Wings Airlines has its headquarters and center of its activities in Damascus. Its first flight took off from Damascus international airport to Baghdad airport on the 20th of November.

Afterwards, the company began its expansion gradually to be able to cover many Arab and international stations, and became, then, the second national airline that connects Syria with the rest of the world.

In a brief period, Cham Wings Airlines has been able to develop its fleet and promote its services, and has built a good reputation among its customers. That was achieved through taking care of the finest details and meeting all the necessities.

Cham Wings Airlines organizes regular flights to many destinations that meet its customers’ necessities, especially places where Syrian communities increase, like Beirut, Istanbul, Kuwait, Dubai, Doha and other Arab and international countries.
By flying from and to Damascus, the company facilitated many hardships that faced passengers, traveling either outside or back to their homeland.

Although the company had been through many big challenges, it managed to prove itself in the air transport market, both the domestic and foreign as well. That was achieved by the care and attention that the company gives to safety measures, which was and still on the top of its priorities. In addition, the company has its special staff of efficient and professional employees, and all of them care about the finest details, so that traveling would be a wonderful experience for our customers.

Cham Wings Airlines has earned many local and Arab prizes for its distinction in the services that it provides, and consequently, the company could occupy a distinguished position among all air transport companies in the area.

May 15, 2022

English