Caseworker

Syria

Humanitarian/Disasters

Finished or Exempted (For male)

Under the supervision of the line manager/supervisor, the caseworker will work closely with technical staff and focal points to ensure the proper implementation of the protection activities in the targeted location.
The caseworker will be part of the mobile unit and will be responsible of the following:
-Identify and receive Persons of Concern (PoC).
-Conduct an assessment to identify PSS needs (through individual counseling).
- Coordinate with local partner's caseworker and volunteers to receive cases and implement case management.
-Develop an action / care plan jointly with the POCs and their primary network and coordinate with other focal points and service providers in the community center to ensure multi-sectorial and comprehensive plans.
-Refer cases to specific services (internal and external) to meet their needs according to the jointly developed care plan.
-Follow up on the referrals to other services through direct contract with service providers and /or through the PoC (if appropriate for the context)
-Provide appropriate PSS initial and therapeutic counseling for individuals at level of focused non-specialized intervention according to IASC MHPSS pyramid of intervention
- Conduct mapping of service, in cooperation with the PSS ORVs in the catchment area to ensure efficient referrals and update the map periodically
- Follow up on the implementation of the care plan until the cases are closed
- Evaluate the outcomes of the care plan and amend it accordingly
- Work closely and coordinate with PSS outreach volunteers and PSS activity facilitator for follow up and additional intervention
- Update the case management database complying with the standard of information management. Ensure updated documentation of the cases using appropriate forms (soft/hard) as per the SOPs
- Ensure strict confidentiality and privacy of the POC including record keeping
- Prepare and submit reports in a timely manner and as requested
- Assist in psycho – education for groups and individuals and their family members when additional support is needed
-Alert and report the PSS coordinator whenever there are complex cases which cannot be addressed in an effective manner
- Conduct outreach and home visits and documented (when needed and appropriate for the context)
-Ensure close collaboration and substantial coordination with CP caseworkers for cases of children in needs of PSS in all steps of the case management cycle (identification, development of care plan, follow up and closure)
- Participate in relevant trainings and attend meeting as required.
- Perform any other related duties as required

Due to the urgency of this role, we will be reviewing CVs and interviewing candidate in advance of the closing date. For this reason, interested candidates are asked to submit their application as soon as possible.

We are an independent Italian NGO founded in Milan by Father Vincenzo Barbieri on April 15 1965.

For 50 years we have been dedicated to breaking the cycle of poverty and to supporting populations affected by wars, socio-economic crises or natural disasters in their path to recovery and sustainable development, by making use of the professionalism of local and international operators, and through our partnerships with public and private bodies and civil society organizations.

Today we are present in 24 countries in Africa, the Middle East, Latin America and the Caribbean, with 150 humanitarian projects reaching almost 2,400,000 people. Since 2006 we have been providing food, education, health and protection to thousands of children in 8 countries through our child sponsorship programs.

Since 1965 we have helped 100 million people, through 1,600 projects in 63 countries, employing 4,500 expatriate and 55,000 local operators.

Jan 24, 2023

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