Job ID
33465
Job Title
ICT Specialist
To work for
ICRC | International Committee of the Red Cross
Country
Syria
City
Hassakeh
Field of Work
IT Software/IT Security - IT Hardware - Technicians
Job Type
Full time
Military service
Finished or Exempted (For male)
Minimum Education Level
Intermediate Institute
Responsibilities
- Install, maintain, repair, and monitor ICT equipment in line with ICRC standards.
- Provide technical advice and assistance with IT equipment and its use and provide remote support when needed.
- Allocate equipment in an efficient manner, considering users' needs and ICRC policies.
- Keep track of equipment allocations, dispatches equipment and follow up on shipments to and from other ICRC sites.
- Handle relations with the internet service provider regarding fees, level of service, etc., in collaboration with the administration.
- Keep technical documentation up to date for all IT installations.
- Provide technical advice and assistance with IT equipment and its use and provide remote support when needed.
- Allocate equipment in an efficient manner, considering users' needs and ICRC policies.
- Keep track of equipment allocations, dispatches equipment and follow up on shipments to and from other ICRC sites.
- Handle relations with the internet service provider regarding fees, level of service, etc., in collaboration with the administration.
- Keep technical documentation up to date for all IT installations.
Qualifications
- Intermediate Institute in Computer technologies or equivalent
- Minimum 2 years' troubleshooting experience in an area of the ICT service catalogue (e.g. workplace services, telecommunications, IT, help desk, etc.).
- Good command (spoken and written) of English.
- Good ICT knowledge.
- Minimum 2 years' troubleshooting experience in an area of the ICT service catalogue (e.g. workplace services, telecommunications, IT, help desk, etc.).
- Good command (spoken and written) of English.
- Good ICT knowledge.
Specific Vacancy Requirements
the last day to apply for the position is on Thursday 9, February, 2023.
We offer an exciting role in a humanitarian and multicultural environment with the opportunity to promote humanitarian values and alleviate suffering. We also offer a competitive remuneration package with attractive social ad medical benefits!
- Professionalism and outstanding interpersonal skills to work collaboratively within a team and establish and manage productive internal and external relationships at all levels of the organization.
- Ability to influence stakeholders to come to best practice solutions and decision making
- Proven customer service orientation and planning, organization, priority setting, and negotiation skills to prioritize multiple tasks with challenges.
- Superior time management skills and ability to take care of ambiguity and reprioritize tasks in response to unexpected changes in priorities/requests.
- Interest in projecting a positive image of the ICRC as a humanitarian employer of choice
- Ability to proactively embrace and drive positive transformations and to take thoughtful risks which can improve performance
- Respect for confidentiality.
- Handle stress and workload
We offer an exciting role in a humanitarian and multicultural environment with the opportunity to promote humanitarian values and alleviate suffering. We also offer a competitive remuneration package with attractive social ad medical benefits!
- Professionalism and outstanding interpersonal skills to work collaboratively within a team and establish and manage productive internal and external relationships at all levels of the organization.
- Ability to influence stakeholders to come to best practice solutions and decision making
- Proven customer service orientation and planning, organization, priority setting, and negotiation skills to prioritize multiple tasks with challenges.
- Superior time management skills and ability to take care of ambiguity and reprioritize tasks in response to unexpected changes in priorities/requests.
- Interest in projecting a positive image of the ICRC as a humanitarian employer of choice
- Ability to proactively embrace and drive positive transformations and to take thoughtful risks which can improve performance
- Respect for confidentiality.
- Handle stress and workload
Salary and Benefits
Based on the Compensation & Benefits Policy at ICRC.
About us
Permanently present in Syria since 1967, the ICRC is a neutral, impartial, and independent organization with an exclusively humanitarian mission. The ICRC works closely with and supports the Syrian Arab Red Crescent (SARC) to meet food, water, and health needs of people affected by the fighting in both emergencies and to help them start rebuilding their lives. They work together to raise awareness about risks from mines and other explosive remnants. The ICRC works to restore links between families who have been separated by the conflict and migration, visits a number of prisons, promotes respect for international humanitarian law. The ICRC also provides advice and support to local authorities and forensics practitioners in managing human remains with respect and dignity. The ICRC's operation in Syria is its largest in the world, with over 650 staff working in its offices in Damascus, Aleppo, Hama, Hassakeh, Homs, and Tartous.
Required employees number
1
Posted On
Jan 30, 2023
Expiry Date
Feb 14, 2023
CV Language
English