Job ID
39165
Job Title
Customer Service
To work for
Al Mkhtar
Country
Syria
City
Damascus
Field of Work
Customer services
Job Type
Full time
Military service
Not Specified
Minimum Education Level
Intermediate Institute
Responsibilities
• Respond to customer inquiries about our services via phone, email, or social media. • Provide accurate information about company services and policies.
• Checking the pending requests for approval or rejection actions.
• Document customer interactions and maintaining accurate records in the customer service database.
• Provide feedback and suggestions to management for improving customer satisfaction.
• Collaborate with other teams, such as sales or technical support, to resolve customer issues.
• Company documentation works in word and excel.
• Checking the pending requests for approval or rejection actions.
• Document customer interactions and maintaining accurate records in the customer service database.
• Provide feedback and suggestions to management for improving customer satisfaction.
• Collaborate with other teams, such as sales or technical support, to resolve customer issues.
• Company documentation works in word and excel.
Qualifications
• Education: High school.
• Experience: 1-2 year of experience in customer service or any related filed
• Good communication skills: Very good English level (reading, speaking, writing). • Empathy and patience when dealing with customers.
Organized and availability to work flexible schedules.
• Experience: 1-2 year of experience in customer service or any related filed
• Good communication skills: Very good English level (reading, speaking, writing). • Empathy and patience when dealing with customers.
Organized and availability to work flexible schedules.
Salary and Benefits
1,200,000 - 1,500,000
About us
E-Marketing App
Required employees number
2
Posted On
May 01, 2024
Expiry Date
May 31, 2024
