Job ID
42913
Job Title
Country HR & Liaison Coordinator
To work for
Gruppo di Volontariato Civile GVC
Country
Syria
City
Damascus
Field of Work
HR/QM - Humanitarian/Disasters
Job Type
Full time
Military service
Not Specified
Minimum Education Level
Bachelor/ License Degree
Responsibilities
HUMAN RESOURCES MANAGEMENT
1. Recruitment & Onboarding:
• Develop a quarterly HR recruitment plan in coordination with department heads and ensure timely recruitment based on program and support needs.
• Ensure transparency in recruitment processes and confidentiality regarding employee salaries and wages.
• Organize and lead the induction process for new staff, ensuring they are adequately introduced to organizational policies and procedures.
• Follow up on approvals for recruitment letters and documents with concerned authorities.
2. Payroll & Compensation:
• Prepare and process payroll monthly, ensuring accuracy in salary calculations, leave balances, and benefits.
• Calculate and submit social security fees monthly and conduct wages taxation calculations on a quarterly basis.
• Ensure the lawful compliance of the organization with the country’s employment laws and regulations.
3. Performance Management & Employee Relations:
• Ensure the effective implementation of the appraisal system for all employees.
• Oversee employee contracts, including promotions, renewals, probation, and terminations, ensuring compliance with the salary scale rule.
• Manage the complaint system, ensuring confidentiality, proper documentation, and a reporting mechanism to supervisors.
4. HR Policies & Development:
• Support the Head of Support Services and the Country Representative in developing, revising and maintaining the HR Manual and all HR tools required for the mission, ensuring that they are up-to-date and in line with local laws and organizational standards.
• Participate in the development of human resource components for new project proposals in coordination with all departments.
• Ensure accurate documentation and submission of justification documents for various types of leave and timely updates to employee records.
5. Training & Development:
• Update the training needs/plan for all staff and ensure relevant training is provided.
• Manage the activation and deactivation of Health & Life Insurance for staff, ensuring timely enrollment.
6. Documentation & Filing:
• Maintain an organized filing system for all HR and administrative documents, including personnel records and employment contracts, ensuring compliance with internal policies and donor regulations.
• Ensure proper archiving of all HR-related documents, including contracts, salary scales, performance evaluations, and official correspondence, both in hard copy and soft copy formats.
7. Government Reporting:
• Collect and consolidate data related to semi-annual implementation tracking reports of programs, submitting them to the relevant authorities such as ministries and SARC.
• Follow up on audit comments and feedback related to HR processes and project compliance, coordinating with the Finance Coordinator and CR as needed
LIAISON & GOVERNMENT RELATIONS
8. Visa & Residency Management:
• Monitor and process visas for international staff, ensuring renewals before expiry.
• Process residence permits for expatriate staff and manage travel permissions for restricted areas.
9. Legal Compliance & Government Communication:
• Communicate regularly with government agencies and the Syrian Arab Red Crescent (SARC) to ensure the organization’s legal compliance and secure necessary approvals for project implementation.
• Frequently update forms tracking data related to visas, missions, project approvals, and other necessary documentation.
• Analyze and report on changes in Syrian labor laws and provide monthly updates to the Head of Support Services and Country Representative (CR), and management on relevant legislative and procedural developments.
10. Liaison Reporting & Documentation:
• Represent the organization in quarterly human resource meetings with other INGOs operating in Syria.
• Submit monthly Situation Reports (SitRep) to the CR, providing updates on HR and liaison activities.
• Ensure proper archiving of official communication with government bodies and coordinate closely with the program team on document submission and translations.
11. Support to Project Proposals:
• Participate in the development of proposals for new projects by providing necessary liaison support, including project approvals and government correspondence.
• Ensure that project proposals align with the legal and staffing requirements set by the authorities and provide the relevant human resources data for project needs.
Perform any other tasks assigned by the supervisor as required and related to the nature of work.
1. Recruitment & Onboarding:
• Develop a quarterly HR recruitment plan in coordination with department heads and ensure timely recruitment based on program and support needs.
• Ensure transparency in recruitment processes and confidentiality regarding employee salaries and wages.
• Organize and lead the induction process for new staff, ensuring they are adequately introduced to organizational policies and procedures.
• Follow up on approvals for recruitment letters and documents with concerned authorities.
2. Payroll & Compensation:
• Prepare and process payroll monthly, ensuring accuracy in salary calculations, leave balances, and benefits.
• Calculate and submit social security fees monthly and conduct wages taxation calculations on a quarterly basis.
• Ensure the lawful compliance of the organization with the country’s employment laws and regulations.
3. Performance Management & Employee Relations:
• Ensure the effective implementation of the appraisal system for all employees.
• Oversee employee contracts, including promotions, renewals, probation, and terminations, ensuring compliance with the salary scale rule.
• Manage the complaint system, ensuring confidentiality, proper documentation, and a reporting mechanism to supervisors.
4. HR Policies & Development:
• Support the Head of Support Services and the Country Representative in developing, revising and maintaining the HR Manual and all HR tools required for the mission, ensuring that they are up-to-date and in line with local laws and organizational standards.
• Participate in the development of human resource components for new project proposals in coordination with all departments.
• Ensure accurate documentation and submission of justification documents for various types of leave and timely updates to employee records.
5. Training & Development:
• Update the training needs/plan for all staff and ensure relevant training is provided.
• Manage the activation and deactivation of Health & Life Insurance for staff, ensuring timely enrollment.
6. Documentation & Filing:
• Maintain an organized filing system for all HR and administrative documents, including personnel records and employment contracts, ensuring compliance with internal policies and donor regulations.
• Ensure proper archiving of all HR-related documents, including contracts, salary scales, performance evaluations, and official correspondence, both in hard copy and soft copy formats.
7. Government Reporting:
• Collect and consolidate data related to semi-annual implementation tracking reports of programs, submitting them to the relevant authorities such as ministries and SARC.
• Follow up on audit comments and feedback related to HR processes and project compliance, coordinating with the Finance Coordinator and CR as needed
LIAISON & GOVERNMENT RELATIONS
8. Visa & Residency Management:
• Monitor and process visas for international staff, ensuring renewals before expiry.
• Process residence permits for expatriate staff and manage travel permissions for restricted areas.
9. Legal Compliance & Government Communication:
• Communicate regularly with government agencies and the Syrian Arab Red Crescent (SARC) to ensure the organization’s legal compliance and secure necessary approvals for project implementation.
• Frequently update forms tracking data related to visas, missions, project approvals, and other necessary documentation.
• Analyze and report on changes in Syrian labor laws and provide monthly updates to the Head of Support Services and Country Representative (CR), and management on relevant legislative and procedural developments.
10. Liaison Reporting & Documentation:
• Represent the organization in quarterly human resource meetings with other INGOs operating in Syria.
• Submit monthly Situation Reports (SitRep) to the CR, providing updates on HR and liaison activities.
• Ensure proper archiving of official communication with government bodies and coordinate closely with the program team on document submission and translations.
11. Support to Project Proposals:
• Participate in the development of proposals for new projects by providing necessary liaison support, including project approvals and government correspondence.
• Ensure that project proposals align with the legal and staffing requirements set by the authorities and provide the relevant human resources data for project needs.
Perform any other tasks assigned by the supervisor as required and related to the nature of work.
Qualifications
Job specifications
ESSENTIAL REQUIREMENTS
Qualifications and Knowledge
• Bachelor’s degree in human resources / business administration
• Deep understanding of the context
• Fluency in English and Arabic is essential
Professional experience
• At least 3 years in the HR sector with 1 year in similar positions in a comparable context
• At least 1 year in the humanitarian sector
• Ability to implement policies and procedures in compliance with applicable laws
• Good knowledge and practice in social security and income taxes
• Liaison experience is required.
Skills and Abilities
• Leadership, planning, organization, and teamwork skills
• Proactive and dynamic attitude
• Interpersonal skills and intercultural approach
• Effective communication skills to deal with various levels of management and employees.
• Ability to handle confidential information with discretion
ESSENTIAL REQUIREMENTS
Qualifications and Knowledge
• Bachelor’s degree in human resources / business administration
• Deep understanding of the context
• Fluency in English and Arabic is essential
Professional experience
• At least 3 years in the HR sector with 1 year in similar positions in a comparable context
• At least 1 year in the humanitarian sector
• Ability to implement policies and procedures in compliance with applicable laws
• Good knowledge and practice in social security and income taxes
• Liaison experience is required.
Skills and Abilities
• Leadership, planning, organization, and teamwork skills
• Proactive and dynamic attitude
• Interpersonal skills and intercultural approach
• Effective communication skills to deal with various levels of management and employees.
• Ability to handle confidential information with discretion
Specific Vacancy Requirements
In the process of recruitment, selection and appointment We World GVC implement a range of procedures and actions including Criminal Background Checks/ International vetting/Certificate of good conduct to ensure children and vulnerable adults are safeguarded and abuse is prevented
Salary and Benefits
Salary will be established according to GVC salary scale.
only pre-selected candidates will be contacted the applications will be reviewed as they are received and the position may be before the deadline.
only pre-selected candidates will be contacted the applications will be reviewed as they are received and the position may be before the deadline.
About us
Gruppo di Volontariato Civile, GVC - a non-governmental, and independent organization, founded in 1971 in Bologna (Italy).
Since its foundation, GVC is active in international development aid projects, humanitarian aid to populations suffering from conflicts and natural disasters to reconstruction, hygiene, and food security; from rural development to education, to the protection of women's and children's rights.
In over forty years of activity, GVC had operated in all parts of the world, carrying out thousands of projects. collaborating with public institutions, cultural associations, cooperatives, and Italian and European NGOs,
In Syria, among 2010 and 2011, GVC implemented a project in Syria, in the city of Aleppo, strengthening the educational system in public schools taking in consideration presence of Iraqi students refugees.
At the end of 2013 GVC obtained the authorization from the Syrian Ministry of Foreign Affairs to work in humanitarian aid in the crisis.
WeWorld GVC is an equal opportunity organization and will not allow discrimination based upon age, ethnicity, ancestry, gender, national origin, disability, race, size, religion, sexual orientation, socioeconomic background, or any other status prohibited by applicable law.
WeWorld GVC has also a zero-tolerance approach to any harm to, or exploitation of, a child or a vulnerable adult by any of our staff, related persons or partners. Safeguarding checks are part of the selection process.
WeWorld GVC commitment to being a safe organization begins with the staff recruitment process which includes meticulous checks, such as criminal records checks or check disclosure of previous convictions, to ensure children and vulnerable people are safeguarded and abuse is prevented.
WeWorld GVC promotes a welcoming, diverse and discrimination- and harassment-free workplace and expects the highest standards of behavior from all its staff, who are requested to adhere to the principles and behavioral rules defined in the CoEC and the Organizational Policies.
The Code of Ethics and Conduct (CoEC), PSEAH, Child safeguarding and all the organizational policies can be found here: https://www.WeWorld GVC.it/en/about-us/transparency
Since its foundation, GVC is active in international development aid projects, humanitarian aid to populations suffering from conflicts and natural disasters to reconstruction, hygiene, and food security; from rural development to education, to the protection of women's and children's rights.
In over forty years of activity, GVC had operated in all parts of the world, carrying out thousands of projects. collaborating with public institutions, cultural associations, cooperatives, and Italian and European NGOs,
In Syria, among 2010 and 2011, GVC implemented a project in Syria, in the city of Aleppo, strengthening the educational system in public schools taking in consideration presence of Iraqi students refugees.
At the end of 2013 GVC obtained the authorization from the Syrian Ministry of Foreign Affairs to work in humanitarian aid in the crisis.
WeWorld GVC is an equal opportunity organization and will not allow discrimination based upon age, ethnicity, ancestry, gender, national origin, disability, race, size, religion, sexual orientation, socioeconomic background, or any other status prohibited by applicable law.
WeWorld GVC has also a zero-tolerance approach to any harm to, or exploitation of, a child or a vulnerable adult by any of our staff, related persons or partners. Safeguarding checks are part of the selection process.
WeWorld GVC commitment to being a safe organization begins with the staff recruitment process which includes meticulous checks, such as criminal records checks or check disclosure of previous convictions, to ensure children and vulnerable people are safeguarded and abuse is prevented.
WeWorld GVC promotes a welcoming, diverse and discrimination- and harassment-free workplace and expects the highest standards of behavior from all its staff, who are requested to adhere to the principles and behavioral rules defined in the CoEC and the Organizational Policies.
The Code of Ethics and Conduct (CoEC), PSEAH, Child safeguarding and all the organizational policies can be found here: https://www.WeWorld GVC.it/en/about-us/transparency
Required employees number
1
Posted On
May 08, 2025
Expiry Date
Jun 07, 2025
Photo
Required
CV Language
English
