Job ID
44146
Job Title
Business Support Systems Analyst
To work for
Syriatel Mobile Telecom S.A.
Country
Syria
City
Damascus
Field of Work
IT Software/IT Security - Engineering
Job Type
Full time
Military service
Not Specified
Minimum Education Level
Bachelor/ License Degree
Responsibilities
1. Meet with the various project stakeholders in order to understand their vision, needs and the expected output from the requested application/system.
2. Analyze BSS (Business Support Systems) existing processes/modules/systems to uncover areas for improvement, and developing optimization strategies and implementing enhancement solutions.
3. Perform requirements analysis and produce written documentation to present to stakeholders such as use cases, user acceptance plans, process flows, functional and specification requirements documents, and others.
4. Design new BSS processes/modules/systems resulting in system-design document and participate in implementation and development.
5. Convert business needs to clear technical specification and define clear scope of deliverables from different entities to meet the business requirements.
6. Prepare the RFP (Request for Proposal) for BSS required external systems.
7. Analyze the requested changes on business requirements and define their impacts on various BSS processes/modules/systems.
8. Ensure that BSS solutions meet business needs and requirements.
9. Produce guidelines and manuals for the BSS Ecosystems.
10. Check Section & Individual objectives on regular basis and effectively participate in achieving them to ensure successful contribution to company's goals and corporate objectives.
11. Participate in conducting the OJT for new team members and promote a culture of knowledge transfer, cooperation and teamwork.
12. Contribute to the continuous improvement of Syriatel Quality Management System.
2. Analyze BSS (Business Support Systems) existing processes/modules/systems to uncover areas for improvement, and developing optimization strategies and implementing enhancement solutions.
3. Perform requirements analysis and produce written documentation to present to stakeholders such as use cases, user acceptance plans, process flows, functional and specification requirements documents, and others.
4. Design new BSS processes/modules/systems resulting in system-design document and participate in implementation and development.
5. Convert business needs to clear technical specification and define clear scope of deliverables from different entities to meet the business requirements.
6. Prepare the RFP (Request for Proposal) for BSS required external systems.
7. Analyze the requested changes on business requirements and define their impacts on various BSS processes/modules/systems.
8. Ensure that BSS solutions meet business needs and requirements.
9. Produce guidelines and manuals for the BSS Ecosystems.
10. Check Section & Individual objectives on regular basis and effectively participate in achieving them to ensure successful contribution to company's goals and corporate objectives.
11. Participate in conducting the OJT for new team members and promote a culture of knowledge transfer, cooperation and teamwork.
12. Contribute to the continuous improvement of Syriatel Quality Management System.
Qualifications
1. Education: Bachelor’s degree in Computer engineering or equivalent fields is required.
2. Experience: 3 years' experience in relevant domain are required.
3. Professional Certification: Entry Certificate in Business Analysis™ (ECBA®) is a plus.
2. Experience: 3 years' experience in relevant domain are required.
3. Professional Certification: Entry Certificate in Business Analysis™ (ECBA®) is a plus.
Specific Vacancy Requirements
1. English Level:
1.1 Conversation: Good.
1.2 Writing: Good.
1.3 Comprehension: Good.
2. Microsoft Office:
2.1 Word: Good.
2.2 Excel: Good.
3. Others:
Technical Skills:
3.1 Knowledge of Architecture and Design Software.
3.2 Knowledge of Documentation Software.
3.3 Knowledge of Maintenance Software.
3.4 Knowledge of Development Life Cycle Software.
3.5 Knowledge of Requirements Software.
3.6 General Consulting Skills.
3.7 Knowledge of data modelling and data visualization tools.
For Functional Competencies: please refer to Position/Individual Objectives and Functional Competencies System.
1.1 Conversation: Good.
1.2 Writing: Good.
1.3 Comprehension: Good.
2. Microsoft Office:
2.1 Word: Good.
2.2 Excel: Good.
3. Others:
Technical Skills:
3.1 Knowledge of Architecture and Design Software.
3.2 Knowledge of Documentation Software.
3.3 Knowledge of Maintenance Software.
3.4 Knowledge of Development Life Cycle Software.
3.5 Knowledge of Requirements Software.
3.6 General Consulting Skills.
3.7 Knowledge of data modelling and data visualization tools.
For Functional Competencies: please refer to Position/Individual Objectives and Functional Competencies System.
Salary and Benefits
.
About us
Syriatel has been leading the Syrian mobile telecommunication market since 2000. The company has successfully established its reputation by focusing on customer satisfaction and social responsibility.
Required employees number
3
Posted On
Aug 25, 2025
Expiry Date
Sep 24, 2025
CV Language
English
