Job ID
44174
Job Title
Psychosocial Support Specialist
To work for
Syrian Arab Red Crescent
Country
Syria
City
Damascus
Field of Work
Social Services
Job Type
Full time
Military service
Not Specified
Minimum Education Level
Bachelor/ License Degree
Responsibilities
Scope of Work
To provide comprehensive and integrated care for the volunteers of the Syrian Red Crescent through individual therapy sessions, group support, and training on coping with psychological pressures, utilizing remote (online) therapy or face-to-face therapy based on the availability of conditions and resources.
Key functions and responsibilities
• Supportive Educational Psychosocial Support and Communication in Everyday interaction
• Receive cases(Vo,unteers and staaf) and provide required support via phone calls in a timely manner and hold high quality.
• Apply psychosocial support educational and evidence-based modality with handled cases.
• Handel emergency and urgent received case (suicidal and sever violence cases).
• Helping Vulonteers via phone call services to help themselves so they can regain control of the situation, access practical support and manage their problems better.
• Maintain regular / daily update for case files and reports
• Ensure cases that received required services
• Maintain confidentiality and follow MHGAP procedures and GBV procedures for breaking confidentiality (when needed only).
To provide comprehensive and integrated care for the volunteers of the Syrian Red Crescent through individual therapy sessions, group support, and training on coping with psychological pressures, utilizing remote (online) therapy or face-to-face therapy based on the availability of conditions and resources.
Key functions and responsibilities
• Supportive Educational Psychosocial Support and Communication in Everyday interaction
• Receive cases(Vo,unteers and staaf) and provide required support via phone calls in a timely manner and hold high quality.
• Apply psychosocial support educational and evidence-based modality with handled cases.
• Handel emergency and urgent received case (suicidal and sever violence cases).
• Helping Vulonteers via phone call services to help themselves so they can regain control of the situation, access practical support and manage their problems better.
• Maintain regular / daily update for case files and reports
• Ensure cases that received required services
• Maintain confidentiality and follow MHGAP procedures and GBV procedures for breaking confidentiality (when needed only).
Qualifications
• Relevant Bachelor’s degree (, Psychologist)
• 5 years of experience in clinical work
• Willing to be contacted ad hoc if need be.
• Willing to be supervised
• Preferably trained on MHGAP, Psychological first aid.
• Advocate for gender equity and equality and GBV prevention.
• Professional level in both Arabic language skills.
• Excellent reporting and formal writing skills in Arabic.
• Excellent in using computer and internet.
• Ability to start working immediately.
* Competencies:
• Corporate Competencies:
• Displays cultural, gender, religion, race, nationality and age sensitivity and adaptability
• Knowledge Management and Learning
• Shares knowledge and experience
• Actively works towards continuing personal learning, acts on learning plan and applies newly acquired skills
• implementation of programme, managing data, reporting.
Leadership and Self-Management
• Focuses on result for the beneficiary.
• Consistently approaches work with energy and a positive, constructive attitude
• Remains calm, in control and good humored even under pressure
• Demonstrates openness to change and ability to manage complexities
• 5 years of experience in clinical work
• Willing to be contacted ad hoc if need be.
• Willing to be supervised
• Preferably trained on MHGAP, Psychological first aid.
• Advocate for gender equity and equality and GBV prevention.
• Professional level in both Arabic language skills.
• Excellent reporting and formal writing skills in Arabic.
• Excellent in using computer and internet.
• Ability to start working immediately.
* Competencies:
• Corporate Competencies:
• Displays cultural, gender, religion, race, nationality and age sensitivity and adaptability
• Knowledge Management and Learning
• Shares knowledge and experience
• Actively works towards continuing personal learning, acts on learning plan and applies newly acquired skills
• implementation of programme, managing data, reporting.
Leadership and Self-Management
• Focuses on result for the beneficiary.
• Consistently approaches work with energy and a positive, constructive attitude
• Remains calm, in control and good humored even under pressure
• Demonstrates openness to change and ability to manage complexities
Specific Vacancy Requirements
The volunteers of the Syrian Arab Red Crescent are the first line of defense in facing the crises and shocks that the Syrian community suffers from amid ongoing conflicts. They are repeatedly exposed to immense psychological pressures due to working in dangerous areas and dealing with difficult humanitarian cases, which can lead to a deterioration of their mental health, necessitating the provision of comprehensive psychological support.
Importance of Psychological Care for Volunteers
• Working in threatening and stressful environments leaves deep impacts on mental health.
• Providing psychological support for volunteers offers an opportunity to reduce psychological trauma (such as Post-Traumatic Stress Disorder - PTSD) and acute stress (such as anxiety and depression).
• Maintaining the mental health of volunteers enhances their effectiveness and contributes to the sustainability of humanitarian services provided to the community.
Importance of Psychological Care for Volunteers
• Working in threatening and stressful environments leaves deep impacts on mental health.
• Providing psychological support for volunteers offers an opportunity to reduce psychological trauma (such as Post-Traumatic Stress Disorder - PTSD) and acute stress (such as anxiety and depression).
• Maintaining the mental health of volunteers enhances their effectiveness and contributes to the sustainability of humanitarian services provided to the community.
Salary and Benefits
Depends SARC salary scale.
About us
The Syrian Arab Red Crescent is an independent humanitarian organization of public utility, and it’s permanent and continuous, and it has a legal entity and enjoys financial and administrative independence.
Syrian Arab Red Crescent was founded in 1942 according to the decree No/540/ 1942 and the decree No/117/ 1966 that regulating the Organization’s work.
Syrian Arab Red Crescent has been recognized by the International Committee of the Red Cross in Geneva (ICRC) in 1946, SARC is committed to Geneva Conventions and the seven basic principles of the International Movement of Red Cross and Red Crescent.
SARC has a headquarters in Damascus and fourteen branches in the fourteen governorates of Syria, and 75 of sub branches.
Syrian Arab Red Crescent was founded in 1942 according to the decree No/540/ 1942 and the decree No/117/ 1966 that regulating the Organization’s work.
Syrian Arab Red Crescent has been recognized by the International Committee of the Red Cross in Geneva (ICRC) in 1946, SARC is committed to Geneva Conventions and the seven basic principles of the International Movement of Red Cross and Red Crescent.
SARC has a headquarters in Damascus and fourteen branches in the fourteen governorates of Syria, and 75 of sub branches.
Required employees number
1
Posted On
Aug 26, 2025
Expiry Date
Sep 25, 2025
Photo
Required
CV Language
English
