Job ID
44187
Job Title
Advocacy, Communication & Media Manager
To work for
GOAL
Country
Syria
City
Damascus
Field of Work
Public Relations - Journalism/Media
Job Type
Full time
Military service
Not Specified
Minimum Education Level
Bachelor/ License Degree
Responsibilities
Job purpose:
In close coordination with the Director of Advocacy and Communications, the Advocacy, Communications and Media Manager leads the overall responsibility for the development and implementation of an advocacy and visibility strategy for the GOAL Syria Country Office.
Duties, objectives and competencies
Advocacy and Campaigns
Lead the development and implementation of an advocacy strategy for the Syria Country Office. Support programme leadership to articulate their top priority advocacy objectives in line with the Country Strategic Plan.
Identify key opportunities and events for GOAL Syria to position itself.
Ensure that GOAL Syria receives national recognition for achieving proven and innovative national impact from well-managed programs and emergency response efforts.
Support programme leadership and other program staff in their work, including development of a plan for achieving their priority advocacy objectives.
Identify with SMT, MEAL and programme leadership policy research needs and oversee and ensure quality of funded research whether undertaken internally, through partners or research institutions.
Ensure that all programme staff have strong understanding of advocacy and campaigning principals, approaches and methodologies.
Ensure a strong, supportive and collaborative relationship with GOAL Global advocacy departments and staff.
Media and Communications
Lead the development and implementation of a visibility strategy for GOAL Syria including the development of media and communication plans in support of both the visibility and advocacy strategies.
Develop and maintain a media contact database and ensure positive and collaborative relationships with key media outlets in Syria.
Liaise and maintain contact with the GOAL HQ Media and Communications team and implement communication activities including facilitating media visits and working within incoming media & communications surge support during emergencies.
Ensure that the branding and communication guidelines of GOAL are uniformly and consistently followed across the Syria country office.
Working with the media and communication team, proactively develop a high profile for GOAL Syria (within Syria and beyond) through the production of high quality, well researched, and well written products (in a variety of mediums) reflective of the full spectrum portfolio, responding quickly and appropriately to external requests for information, especially in emergencies.
Develop and deliver a clear and effective system for internal communications including the dissemination documents and publications for internal stakeholders including being able to scale up the delivery of robust communications material during emergencies.
Maintain and regularly ensure GOAL website are regularly updated and reflect current programme priorities, advocacy and campaigning work and success stories, working closely with GOAL HQ.
Ensure the use of social media, for both internal and external communications in support of GOAL Syria advocacy, campaigning and visibility strategies and plans.
Staff Management, Mentorship, and Development – Media, Communications and Advocacy
Ensure appropriate staffing within Advocacy, Media and Communications.
Ensure that all staff understand and are able to perform their roles.
Manage the Advocacy, Communications and Media team; define expectations, provide leadership and technical support as needed, and evaluate direct reports regularly.
Ensure the recruitment, training, and promotion of staff as appropriate and ensure availability of appropriate professional development opportunities.
Incorporate staff development strategies and Performance Management Systems into team building process.
Coaching, mentoring and other developmental opportunities.
Documentation of performance that is less than satisfactory, with appropriate performance improvements/ work plans.
In close coordination with the Director of Advocacy and Communications, the Advocacy, Communications and Media Manager leads the overall responsibility for the development and implementation of an advocacy and visibility strategy for the GOAL Syria Country Office.
Duties, objectives and competencies
Advocacy and Campaigns
Lead the development and implementation of an advocacy strategy for the Syria Country Office. Support programme leadership to articulate their top priority advocacy objectives in line with the Country Strategic Plan.
Identify key opportunities and events for GOAL Syria to position itself.
Ensure that GOAL Syria receives national recognition for achieving proven and innovative national impact from well-managed programs and emergency response efforts.
Support programme leadership and other program staff in their work, including development of a plan for achieving their priority advocacy objectives.
Identify with SMT, MEAL and programme leadership policy research needs and oversee and ensure quality of funded research whether undertaken internally, through partners or research institutions.
Ensure that all programme staff have strong understanding of advocacy and campaigning principals, approaches and methodologies.
Ensure a strong, supportive and collaborative relationship with GOAL Global advocacy departments and staff.
Media and Communications
Lead the development and implementation of a visibility strategy for GOAL Syria including the development of media and communication plans in support of both the visibility and advocacy strategies.
Develop and maintain a media contact database and ensure positive and collaborative relationships with key media outlets in Syria.
Liaise and maintain contact with the GOAL HQ Media and Communications team and implement communication activities including facilitating media visits and working within incoming media & communications surge support during emergencies.
Ensure that the branding and communication guidelines of GOAL are uniformly and consistently followed across the Syria country office.
Working with the media and communication team, proactively develop a high profile for GOAL Syria (within Syria and beyond) through the production of high quality, well researched, and well written products (in a variety of mediums) reflective of the full spectrum portfolio, responding quickly and appropriately to external requests for information, especially in emergencies.
Develop and deliver a clear and effective system for internal communications including the dissemination documents and publications for internal stakeholders including being able to scale up the delivery of robust communications material during emergencies.
Maintain and regularly ensure GOAL website are regularly updated and reflect current programme priorities, advocacy and campaigning work and success stories, working closely with GOAL HQ.
Ensure the use of social media, for both internal and external communications in support of GOAL Syria advocacy, campaigning and visibility strategies and plans.
Staff Management, Mentorship, and Development – Media, Communications and Advocacy
Ensure appropriate staffing within Advocacy, Media and Communications.
Ensure that all staff understand and are able to perform their roles.
Manage the Advocacy, Communications and Media team; define expectations, provide leadership and technical support as needed, and evaluate direct reports regularly.
Ensure the recruitment, training, and promotion of staff as appropriate and ensure availability of appropriate professional development opportunities.
Incorporate staff development strategies and Performance Management Systems into team building process.
Coaching, mentoring and other developmental opportunities.
Documentation of performance that is less than satisfactory, with appropriate performance improvements/ work plans.
Qualifications
Requirements (essential)
Bachelor’s degree in subject relevant to position (e.g. communications, social science, development studies, information management, project management, etc.);
At least five years working in the NGO, humanitarian or similar sector with experience in successfully leading the development and implementation of advocacy, communication and campaign strategies;
Highly developed interpersonal and communication skills including influencing, negotiation and coaching;
Demonstrable experience of writing, reviewing and editing written communications and documents;
Highly developed cultural awareness and ability to work well in an international environment with people from diverse backgrounds and cultures;
Strong results orientation, with the ability to challenge existing mindsets;
Ability to present complex information in a succinct and compelling manner;
Experience of building personal networks, resulting in securing significant new opportunities for the organisation;
Strong network within advocacy, media/marketing;
Ability and willingness to dramatically change work practices and hours in the event of emergencies;
Experience of solving complex issues through analysis, definition of a clear way forward and ensuring buy in;
Fluency in English, including strong English writing and presentation skills;
Ability to analyse information and present it in a donor appropriate manner;
Excellent interpersonal skills with the ability to interact well with people;
Good computer skills (Word, Excel, PowerPoint, Teams, Outlook, etc.);
Proactive, independent, flexible and solutions-focused.
Enthusiastic, committed and keen to work hard to achieve the objectives of the programme.
Bachelor’s degree in subject relevant to position (e.g. communications, social science, development studies, information management, project management, etc.);
At least five years working in the NGO, humanitarian or similar sector with experience in successfully leading the development and implementation of advocacy, communication and campaign strategies;
Highly developed interpersonal and communication skills including influencing, negotiation and coaching;
Demonstrable experience of writing, reviewing and editing written communications and documents;
Highly developed cultural awareness and ability to work well in an international environment with people from diverse backgrounds and cultures;
Strong results orientation, with the ability to challenge existing mindsets;
Ability to present complex information in a succinct and compelling manner;
Experience of building personal networks, resulting in securing significant new opportunities for the organisation;
Strong network within advocacy, media/marketing;
Ability and willingness to dramatically change work practices and hours in the event of emergencies;
Experience of solving complex issues through analysis, definition of a clear way forward and ensuring buy in;
Fluency in English, including strong English writing and presentation skills;
Ability to analyse information and present it in a donor appropriate manner;
Excellent interpersonal skills with the ability to interact well with people;
Good computer skills (Word, Excel, PowerPoint, Teams, Outlook, etc.);
Proactive, independent, flexible and solutions-focused.
Enthusiastic, committed and keen to work hard to achieve the objectives of the programme.
Specific Vacancy Requirements
Requirements (desired)
Experience of working in Syria/for Syria related programmes preferred.
Experience working in an emergency or development context is highly desirable.
Experience of working in Syria/for Syria related programmes preferred.
Experience working in an emergency or development context is highly desirable.
Salary and Benefits
As per the organization's salary scale in Syria
About us
Established in 1977, GOAL is an international
humanitarian and development agency,
committed to working with communities
to achieve sustainable and innovative early
response in crises, and lasting solutions to
poverty and vulnerability. GOAL has worked in
over 60 countries and has responded to almost
every major humanitarian disaster. We are
currently operational in 18 countries.
GOAL began operations in Syria in 2013 responding to the acute needs of conflict-affected communities. GOAL's areas of operations include but not limited to Aleppo, Idleb and Lattakia Governorates, and is expanding to new governorates in Syria. Programmes focus on Food and Nutrition Security, WASH, Shelter, Livelihoods/ERMS and Emergency Response with an emphasis on cash and voucher modalities. GOAL Syria implements its programmes directly, with over 500 staff based in Syria, and through Syrian NGO partners. GOAL's programme works at the household and community levels to improve community resilience and household coping strategies.
humanitarian and development agency,
committed to working with communities
to achieve sustainable and innovative early
response in crises, and lasting solutions to
poverty and vulnerability. GOAL has worked in
over 60 countries and has responded to almost
every major humanitarian disaster. We are
currently operational in 18 countries.
GOAL began operations in Syria in 2013 responding to the acute needs of conflict-affected communities. GOAL's areas of operations include but not limited to Aleppo, Idleb and Lattakia Governorates, and is expanding to new governorates in Syria. Programmes focus on Food and Nutrition Security, WASH, Shelter, Livelihoods/ERMS and Emergency Response with an emphasis on cash and voucher modalities. GOAL Syria implements its programmes directly, with over 500 staff based in Syria, and through Syrian NGO partners. GOAL's programme works at the household and community levels to improve community resilience and household coping strategies.
Required employees number
1
Posted On
Aug 27, 2025
Expiry Date
Sep 26, 2025
CV Language
English
