Job ID
44402
Job Title
SAFEGUARDING COORDINATOR
To work for
Oxfam Syria
Country
Syria
City
Damascus
Field of Work
Humanitarian/Disasters
Job Type
Full time
Military service
Finished or Exempted (For male)
Minimum Education Level
Bachelor/ License Degree
Responsibilities
KEY RESPONSIBILITIES
1: Receive safeguarding concerns/reports and support response
- Sensitively receive safeguarding complaints and related information, and report these concerns, in accordance with Oxfam SOPs, to the Executing Affiliate’s SG Team/Lead.
- Facilitate referral of survivor(s) for immediate, professional assistance, and keep complainant(s)/survivor(s) informed of case progress in case of investigations, as appropriate.
- Maintain overview of referral pathways and legal context in Syria and monitor care provided to victims/survivors.
- Where appropriate, and as requested by EA Safeguarding Team, provide logistical or other support during safeguarding queries and investigations.
- Support the Country Team to embed safeguarding reporting procedures throughout the team’s work, including programmes
- Engage with relevant teams in-country to ensure safeguarding is properly resourced
2: Build Capacity and raise awareness about Oxfam policies and procedures regarding sexual exploitation, sexual abuse and child abuse
- Design and deliver training in line with safeguarding shared service materials on awareness raising and other capacity building activities for staff, affiliated personnel volunteers, Communities in need (Beneficiaries) and others across Oxfam in Syria.
- Conduct awareness raising sessions on safeguarding policies and procedures, complaints mechanisms and process, roles and responsibilities of Oxfam staff in safeguarding.
- In collaboration with Human Resources, conduct safeguarding awareness training (e.g. on how to recognise harassment and SEA) and induction for all new staff, and refresher trainings for all staff on a regular basis.
- Support provision of safeguarding training and awareness raising sessions for partner organisations, service providers and suppliers in Syria.
- Facilitate and support awareness-raising campaigns with beneficiaries and local communities on Safeguarding, the standards of conduct expected of Oxfam in [country]’s staff, and the various complaints mechanisms for raising Safeguarding allegations or concerns, including contact details (including, as applicable, in an inter-agency context)
- Work with HR and other relevant personnel (e.g. gender, protection) on Safeguarding related aspects, including ensuring that all personnel sign the code of conduct and that screening for past Safeguarding violations is a regular part of the recruitment process.
3: Promoting best practice, including in an inter-agency context
- Pro-actively link with and learn from safeguarding staff in other organisations in the country.
- Influencing managers, staff and volunteers and developing effective networks with external bodies, i.e. participate in and contribute to PSEA/safeguarding networks, GBV Sub cluster, and/or Protection cluster/network meetings.
- Coordinate with the RSGA to document and promote best practice regionally
4: Other tasks
- Support the Country Team in developing an understanding of the information needs of Oxfam staff, counterparts, and beneficiaries in relation to safeguarding.
- Support Country Director, Oxfam GB Safeguarding Team and Regional Safeguarding Advisor to shape Oxfam Syria’s Safeguarding strategy, implement safeguarding policies, and report back to Country Leadership Team on progress
- Contribute to and influence operational planning and ensure that SG plans are adequately resourced.
- Supervise and support (part-time) Safeguarding Focal Points in field locations within the country.
- In coordination with RSGA, provide regular reports and revisions to work plans on safeguarding activities, incorporating feedback on progress, lessons learnt, gaps and possible mitigation.
- Conduct periodic assessments of implementation of One Oxfam safeguarding policies and practices in Syria and suggest improvements to senior management.
- Undertake safeguarding risk assessments and monitoring, including through consultations with communities, in a safe, timely and effective manner while maintaining high levels of confidentiality, and support implementation of risk mitigation and safe programming plans.
- Work with other relevant teams, such as protection, MEL, gender, communications, programmes, and fundraising, on integrating safeguarding into all aspects of Oxfam in [country]’s work.
1: Receive safeguarding concerns/reports and support response
- Sensitively receive safeguarding complaints and related information, and report these concerns, in accordance with Oxfam SOPs, to the Executing Affiliate’s SG Team/Lead.
- Facilitate referral of survivor(s) for immediate, professional assistance, and keep complainant(s)/survivor(s) informed of case progress in case of investigations, as appropriate.
- Maintain overview of referral pathways and legal context in Syria and monitor care provided to victims/survivors.
- Where appropriate, and as requested by EA Safeguarding Team, provide logistical or other support during safeguarding queries and investigations.
- Support the Country Team to embed safeguarding reporting procedures throughout the team’s work, including programmes
- Engage with relevant teams in-country to ensure safeguarding is properly resourced
2: Build Capacity and raise awareness about Oxfam policies and procedures regarding sexual exploitation, sexual abuse and child abuse
- Design and deliver training in line with safeguarding shared service materials on awareness raising and other capacity building activities for staff, affiliated personnel volunteers, Communities in need (Beneficiaries) and others across Oxfam in Syria.
- Conduct awareness raising sessions on safeguarding policies and procedures, complaints mechanisms and process, roles and responsibilities of Oxfam staff in safeguarding.
- In collaboration with Human Resources, conduct safeguarding awareness training (e.g. on how to recognise harassment and SEA) and induction for all new staff, and refresher trainings for all staff on a regular basis.
- Support provision of safeguarding training and awareness raising sessions for partner organisations, service providers and suppliers in Syria.
- Facilitate and support awareness-raising campaigns with beneficiaries and local communities on Safeguarding, the standards of conduct expected of Oxfam in [country]’s staff, and the various complaints mechanisms for raising Safeguarding allegations or concerns, including contact details (including, as applicable, in an inter-agency context)
- Work with HR and other relevant personnel (e.g. gender, protection) on Safeguarding related aspects, including ensuring that all personnel sign the code of conduct and that screening for past Safeguarding violations is a regular part of the recruitment process.
3: Promoting best practice, including in an inter-agency context
- Pro-actively link with and learn from safeguarding staff in other organisations in the country.
- Influencing managers, staff and volunteers and developing effective networks with external bodies, i.e. participate in and contribute to PSEA/safeguarding networks, GBV Sub cluster, and/or Protection cluster/network meetings.
- Coordinate with the RSGA to document and promote best practice regionally
4: Other tasks
- Support the Country Team in developing an understanding of the information needs of Oxfam staff, counterparts, and beneficiaries in relation to safeguarding.
- Support Country Director, Oxfam GB Safeguarding Team and Regional Safeguarding Advisor to shape Oxfam Syria’s Safeguarding strategy, implement safeguarding policies, and report back to Country Leadership Team on progress
- Contribute to and influence operational planning and ensure that SG plans are adequately resourced.
- Supervise and support (part-time) Safeguarding Focal Points in field locations within the country.
- In coordination with RSGA, provide regular reports and revisions to work plans on safeguarding activities, incorporating feedback on progress, lessons learnt, gaps and possible mitigation.
- Conduct periodic assessments of implementation of One Oxfam safeguarding policies and practices in Syria and suggest improvements to senior management.
- Undertake safeguarding risk assessments and monitoring, including through consultations with communities, in a safe, timely and effective manner while maintaining high levels of confidentiality, and support implementation of risk mitigation and safe programming plans.
- Work with other relevant teams, such as protection, MEL, gender, communications, programmes, and fundraising, on integrating safeguarding into all aspects of Oxfam in [country]’s work.
Qualifications
Essential
- Master’s degree or bachelor’s degree in social sciences and humanities, including but not limited to development studies, law, sociology, international relations, or relevant field from recognized college/University
- Minimum of five (5) years’ experience in Safeguarding/PSEA, Protection, Gender, GBV or related fields
- Experience of working with children and adults who have witnessed or experienced exploitation and abuse and working to prevent sexual exploitation and abuse
- A clear understanding of sexual harassment, exploitation and (child) abuse risk factors (such as gender and power inequalities)
- Ability to work collaboratively with a wide range of stakeholders and influence using a variety of different styles, considering cultural differences
- Demonstrable experience in working with survivors of sexual violence
- Commitment to upholding and modelling Oxfam’s values, demonstrating integrity, diplomacy, professionalism, reliability, and resilience always.
- Ability to quickly build personal rapport and trust
- Empathy for the challenge’s survivors face in reporting and the pressures an investigation places on all stakeholders, including the alleged perpetrator and management.
- Ability to think analytically, draw logical conclusions and evidence points made.
- High degree of organizational ability, working well under pressure and to deadlines.
- Strong and clear communicator and public speaker, capable of delivering messages appropriately to a variety of audiences, building a sense of passion and engagement
- Excellent self-awareness and understanding of the need for self-care
- Able to work professionally and with a high degree of confidentiality always
- Skilled in identifying and mitigating risks
- Strong facilitation and presentation skills
- Excellent written and spoken Arabic and English with Strong IT skills
- Excellent communication skills, especially active listening
Desirable
- Experience of working in an NGO or UN context
- Working in challenging field locations e.g. refugee camps and IDP camps
- Good knowledge of cultural contexts
- Strong and clear communicator and public speaker, capable of delivering messages appropriately to a variety of audiences, building a sense of passion and engagement
- Experience in safeguarding investigations
Key Attributes
- Ability to demonstrate sensitivity to cultural differences and gender issues, as well as the commitment to equal opportunities
- Ability to demonstrate an openness and willingness to learn about the application of gender/gender mainstreaming, women’s rights, and diversity for all aspects of development work
- Commitment to undertake Oxfam’s safeguarding training and adherence of relevant policies to ensure all people who come into contact with Oxfam are as safe as possible
- Master’s degree or bachelor’s degree in social sciences and humanities, including but not limited to development studies, law, sociology, international relations, or relevant field from recognized college/University
- Minimum of five (5) years’ experience in Safeguarding/PSEA, Protection, Gender, GBV or related fields
- Experience of working with children and adults who have witnessed or experienced exploitation and abuse and working to prevent sexual exploitation and abuse
- A clear understanding of sexual harassment, exploitation and (child) abuse risk factors (such as gender and power inequalities)
- Ability to work collaboratively with a wide range of stakeholders and influence using a variety of different styles, considering cultural differences
- Demonstrable experience in working with survivors of sexual violence
- Commitment to upholding and modelling Oxfam’s values, demonstrating integrity, diplomacy, professionalism, reliability, and resilience always.
- Ability to quickly build personal rapport and trust
- Empathy for the challenge’s survivors face in reporting and the pressures an investigation places on all stakeholders, including the alleged perpetrator and management.
- Ability to think analytically, draw logical conclusions and evidence points made.
- High degree of organizational ability, working well under pressure and to deadlines.
- Strong and clear communicator and public speaker, capable of delivering messages appropriately to a variety of audiences, building a sense of passion and engagement
- Excellent self-awareness and understanding of the need for self-care
- Able to work professionally and with a high degree of confidentiality always
- Skilled in identifying and mitigating risks
- Strong facilitation and presentation skills
- Excellent written and spoken Arabic and English with Strong IT skills
- Excellent communication skills, especially active listening
Desirable
- Experience of working in an NGO or UN context
- Working in challenging field locations e.g. refugee camps and IDP camps
- Good knowledge of cultural contexts
- Strong and clear communicator and public speaker, capable of delivering messages appropriately to a variety of audiences, building a sense of passion and engagement
- Experience in safeguarding investigations
Key Attributes
- Ability to demonstrate sensitivity to cultural differences and gender issues, as well as the commitment to equal opportunities
- Ability to demonstrate an openness and willingness to learn about the application of gender/gender mainstreaming, women’s rights, and diversity for all aspects of development work
- Commitment to undertake Oxfam’s safeguarding training and adherence of relevant policies to ensure all people who come into contact with Oxfam are as safe as possible
Salary and Benefits
as Per Oxfam salary scale
About us
Oxfam is an international confederation of 17 organizations networked together in more than 90 countries, as part of a global movement for change, to build a future free from the injustice of poverty.
In Syria :
While Oxfam has been present in the region since 1970, it began operating in Syria through its Damascus based presence in July 2013. Since then, Oxfam has been responding to both the urgent WASH needs for vulnerable people, and has been working on the rehabilitation of water systems in order to provide durable, more sustainable solutions to the affected populations. Interventions implemented under Oxfam's WASH Programme include: Provision of Acute Emergency Life-Saving WASH Services, Rehabilitation of Water Systems, Hygiene Promotion and Water Conservation, Capacity Building and Training, and Improved Emergency WASH Coordination. To date, Oxfam has been worked in 10 governorates, seeking out to over 2.5 million beneficiaries.
In Syria :
While Oxfam has been present in the region since 1970, it began operating in Syria through its Damascus based presence in July 2013. Since then, Oxfam has been responding to both the urgent WASH needs for vulnerable people, and has been working on the rehabilitation of water systems in order to provide durable, more sustainable solutions to the affected populations. Interventions implemented under Oxfam's WASH Programme include: Provision of Acute Emergency Life-Saving WASH Services, Rehabilitation of Water Systems, Hygiene Promotion and Water Conservation, Capacity Building and Training, and Improved Emergency WASH Coordination. To date, Oxfam has been worked in 10 governorates, seeking out to over 2.5 million beneficiaries.
Required employees number
1
Posted On
Sep 08, 2025
Expiry Date
Sep 23, 2025
Photo
Required
CV Language
English
