Human Resources Coordinator

Syria

HR/QM

Not Specified

GENERAL DUTIES/RESPONSIBILITIES:


Human Resources Management

· Manage HR operations for the Southern Area and Damascus

· Coordinate The Human Resources department, including people planning, performance, well-being

and development functions.

· Provide technical support, advice and capacity build the Human Resources team.

· Advise and assist managers in Human Resources related issues and concerns.


Recruitment, development and people planning

· Drive and support recruitment and selection activities ensuring compliance with recruitment process.

· Work with senior management team and senior staff on new staff retention strategies and initiatives.

· Ensure proper onboarding process.

· Ensure oversight and consistency in position titles and grades, across all field locations.

· Support staff development activities including promoting the AFH Learning Catalogue.

· Develop/maintain local processes for staff development making use of the AFH Learning Catalogue.

· Assist managers to identify, recommend and approve Learning & Development initiatives for their

employees through AFH’s Learning Catalogue/Policy.


Performance, well-being and compensations & benefits

· Proactively respond to and manage performance counselling, employee grievances and disciplinary

issues as required, with a focus on building manager competency and ensuring that documentation is

kept.

· Lead the performance management process.

· Act as an impartial mediator in disciplinary procedures and ensure it is administered in an equitable

and fair manner and meets all legal and labor regulations and requirements.

· Lead people well-being and office recreational space initiatives.

· Define and review salary structure in partnership with the Senior Management team and coordinate

compensation review process and compensation adjustments.


Human Resources Policies and Support

· Maintain and update Staff Human Resources Handbooks as necessary.

· Proactively pursue continuous process improvement in Human Resources related practices in order

to enhance the quality and efficiency of output/delivery.

· Develop and update the Human Resources policies as necessary.

· Work closely with HQ to share information and provide support as required.



Compliance with Syrian labour laws

· Ensure compliance with the Syrian labour laws.

· Liaise with the legal advisors on all issues related to labour law, to make sure AFH is working in

compliance with the labour laws.

· Work closely with the external consultants to ensure legally complaint payroll and social security

payments.

Abilities:

§ To communicate effectively, verbally, and in writing

§ To work extra time as needed.

§ To maintain the confidentiality of records and information.

§ To work within specified time constraints.

§ To work independently or as a team player.



§ To work in a fast-paced, dynamic environment and effectively interact with all levels of any organization. § To be able to work within a mixed multinational team with a variety of backgrounds. § To show commitment to social justice and the mission of Syria Relief as an organization. § To demonstrate commitment to high professional ethical standards and a diverse workplace. § To prioritize work tasks for himself as well as HisHer team

Action for Humanity is an international humanitarian organization committed to delivering life-saving assistance and sustainable support to individuals and communities affected by conflict, displacement, and natural disasters. The organization implements comprehensive programs in emergency relief, healthcare, education, water, sanitation and hygiene (WASH), livelihoods, and child protection. Through its strategic interventions, Action for Humanity seeks to alleviate human suffering, uphold dignity, and foster resilience among vulnerable populations, ensuring that humanitarian principles and accountability guide all aspects of its work.

Nov 30, 2025

English