Job ID
46153
Job Title
Child Protection Case Worker Assistant
To work for
International Rescue Committee
Country
Syria
City
Rakka
Field of Work
Social Services
Job Type
Full time
Military service
Not Specified
Minimum Education Level
Intermediate Institute
Responsibilities
Background/ International Rescue Committee Summary:
The Syria crisis is often described as the worst humanitarian catastrophe since the end of the Cold War. Today, 13.4 million people in Syria - more than half of the country's population - need humanitarian assistance with needs increasingly being exacerbated by economic decline. Of these, 6.8 million are refugees and asylum-seekers who have fled the country. This is no short-term humanitarian episode. The devastating human consequences to huge numbers of people will endure for decades. The destruction of relationships, communities, livelihoods, homes, and infrastructure will take years to repair.
International Rescue Committee is offering a robust humanitarian response to the Syria crisis a rapidly expanding portfolio, supported by more than 1000+ staff in Syria Country Program. IRC is undertaking programs in Syria and the neighboring countries of Turkey, Iraq, Lebanon, and Jordan in the fields of health, child protection, early childhood development, education, women’s protection and empowerment, non-food items and food distribution, cash assistance, water and sanitation, protection and rule of law, and livelihood programming. Our work in these challenging settings gives rise to some of the most pressing issues facing contemporary humanitarian action, including questions of access, security, funding, and coordination.
Job Overview/Summary:
As part of its Syria response the International Rescue Committee is expanding its portfolio to provide specialized child protection (CP) services in Raqqa City. The CP Case worker will conduct all steps of the case management process for an assigned number of individual children vulnerable to abuse, exploitation, neglect and violence and their families in this process.
Responsibilities:
Technical Quality
• Provide individual case management for children needed in Raqqa City.accordance with all case management steps.
• Ensure the correct documentation and compilation of CM forms in accordance with all case management steps and related tools and information management procedures (keep all data uploaded and updated on ( CPIMS+)
• Provide ongoing support to families, foster and alternative care systems (where and if available)
• Participate and support the identification of children harmed or at-risk of harm through parenting interventions, recreational and PSS activities,
• Establish, train, and monitor the CPCs
Grant Monitoring & Reporting
• Maintain complete, accurate, and confidential case files to document client interactions and interventions using IRC tools.
• Make sure to follow case management data protection protocol for case files and client identifying personal information.
• Provide input for weekly activity and movement plan to the supervisor.
• Provide monthly reports to the supervisor accurately summarizing and recording activities; as well as raising challenges and recommendations.
• Consistently and proactively monitor/assess the safety and security situation while you’re in the field; promptly reporting concerns or incidents to IRC management and liaising with community leaders and other external parties as required to maintain/enhance the security environment for IRC programs.
• Actively engage in all capacity building opportunities including formal trainings, on the job coaching and peer to peer sessions.
• Other duties as assigned by the supervisor are to enable and develop IRC programs.
Other
• Other relevant duties as assigned by the supervisor to support the implementation of the program.
• All International Rescue Committee staff are required to adhere to The IRC Way Standards for Professional Conduct and the IRC country employment policies.
The Syria crisis is often described as the worst humanitarian catastrophe since the end of the Cold War. Today, 13.4 million people in Syria - more than half of the country's population - need humanitarian assistance with needs increasingly being exacerbated by economic decline. Of these, 6.8 million are refugees and asylum-seekers who have fled the country. This is no short-term humanitarian episode. The devastating human consequences to huge numbers of people will endure for decades. The destruction of relationships, communities, livelihoods, homes, and infrastructure will take years to repair.
International Rescue Committee is offering a robust humanitarian response to the Syria crisis a rapidly expanding portfolio, supported by more than 1000+ staff in Syria Country Program. IRC is undertaking programs in Syria and the neighboring countries of Turkey, Iraq, Lebanon, and Jordan in the fields of health, child protection, early childhood development, education, women’s protection and empowerment, non-food items and food distribution, cash assistance, water and sanitation, protection and rule of law, and livelihood programming. Our work in these challenging settings gives rise to some of the most pressing issues facing contemporary humanitarian action, including questions of access, security, funding, and coordination.
Job Overview/Summary:
As part of its Syria response the International Rescue Committee is expanding its portfolio to provide specialized child protection (CP) services in Raqqa City. The CP Case worker will conduct all steps of the case management process for an assigned number of individual children vulnerable to abuse, exploitation, neglect and violence and their families in this process.
Responsibilities:
Technical Quality
• Provide individual case management for children needed in Raqqa City.accordance with all case management steps.
• Ensure the correct documentation and compilation of CM forms in accordance with all case management steps and related tools and information management procedures (keep all data uploaded and updated on ( CPIMS+)
• Provide ongoing support to families, foster and alternative care systems (where and if available)
• Participate and support the identification of children harmed or at-risk of harm through parenting interventions, recreational and PSS activities,
• Establish, train, and monitor the CPCs
Grant Monitoring & Reporting
• Maintain complete, accurate, and confidential case files to document client interactions and interventions using IRC tools.
• Make sure to follow case management data protection protocol for case files and client identifying personal information.
• Provide input for weekly activity and movement plan to the supervisor.
• Provide monthly reports to the supervisor accurately summarizing and recording activities; as well as raising challenges and recommendations.
• Consistently and proactively monitor/assess the safety and security situation while you’re in the field; promptly reporting concerns or incidents to IRC management and liaising with community leaders and other external parties as required to maintain/enhance the security environment for IRC programs.
• Actively engage in all capacity building opportunities including formal trainings, on the job coaching and peer to peer sessions.
• Other duties as assigned by the supervisor are to enable and develop IRC programs.
Other
• Other relevant duties as assigned by the supervisor to support the implementation of the program.
• All International Rescue Committee staff are required to adhere to The IRC Way Standards for Professional Conduct and the IRC country employment policies.
Qualifications
Required Experience/qualification/Skills:
• At least an intermediate certificate with equivalent experience or a bachelor’s degree in psychology, sociology, social work, education, or other related fields.
• Previous experience working with children, in social work or community outreach.
• Minimum of 2 years of experience of implementing child protection programs, preferable social work, or case management, in humanitarian or development settings
• Demonstrated understanding of working with children and particularly vulnerable children
• Personal qualities: Team player, flexible, strong communication skills with children and caregivers, analytical skills, network-builder, able to handle pressure well and work in cross-cultural setting.
• Fluency in Arabic, English is an advantage.
• Ability to work independently and under pressure.
• The ability to maintain confidentiality and respect is always essential.
• Comfortable speaking about sensitive topics in an honest, professional, and thoughtful manner.
• Basic computer skills and familiarity with Word/Excel.
• Skill in working on Primero at least for one year.
Demonstrated Skills and Competencies:
Language/Travel:
• Arabis is required, English is preferred.
• Travel: Attending case management meetings and mandatory trainings in Raqqa City. office
Key Working Relationships:
Position Reports to: CP Case Management Officer
Indirect Reporting (If applicable):
Key Internal Contacts: WPE, Child Protection, PROL, Health team members
Key External Contacts: Communities, service providers.
• At least an intermediate certificate with equivalent experience or a bachelor’s degree in psychology, sociology, social work, education, or other related fields.
• Previous experience working with children, in social work or community outreach.
• Minimum of 2 years of experience of implementing child protection programs, preferable social work, or case management, in humanitarian or development settings
• Demonstrated understanding of working with children and particularly vulnerable children
• Personal qualities: Team player, flexible, strong communication skills with children and caregivers, analytical skills, network-builder, able to handle pressure well and work in cross-cultural setting.
• Fluency in Arabic, English is an advantage.
• Ability to work independently and under pressure.
• The ability to maintain confidentiality and respect is always essential.
• Comfortable speaking about sensitive topics in an honest, professional, and thoughtful manner.
• Basic computer skills and familiarity with Word/Excel.
• Skill in working on Primero at least for one year.
Demonstrated Skills and Competencies:
Language/Travel:
• Arabis is required, English is preferred.
• Travel: Attending case management meetings and mandatory trainings in Raqqa City. office
Key Working Relationships:
Position Reports to: CP Case Management Officer
Indirect Reporting (If applicable):
Key Internal Contacts: WPE, Child Protection, PROL, Health team members
Key External Contacts: Communities, service providers.
Specific Vacancy Requirements
-
Salary and Benefits
.
About us
The IRC has operated in Syria since 2012, providing protection, health, economic recovery, and early childhood development programs in Idleb, Aleppo, Ar-Raqqa, Hassakeh, and Deir ez-Zor, with new programs expanding into Hama, rural Damascus, and Homs. With a team of over 700 members, the IRC has established trust and strong community relationships, ensuring access and effective service delivery. It plays a significant role in Syria’s NGO, donor, and coordination forums, holding key positions and adapting to the evolving context.
With the new realities under the new government, as of December 2024, the IRC has deployed a team to Damascus to set up operations and engage in coordination structures for newly accessible areas across Syria—including parts of NES, NWS, and other previously unreachable locations in South and Central Syria, adjusting operations to maximize coverage and efficiency.
Healthcare
Since 2012, the IRC has provided comprehensive primary and secondary healthcare through hospitals, clinics, and mobile medical units (MMUs). Ensuring access to vital services like sexual and reproductive health, clinical psychosocial support, and other specialized care. Working alongside our partners, we’ve helped secure a steady supply of medicines and medical equipment into the country, trained healthcare providers, and deployed health personnel to maintain services in even the most challenging conditions.
Protection
The IRC has been delivering protection programs in the northwest since 2013 and in the northeast of Syria since 2014, focusing on Protection/Rule of Law (PRoL), Women’s Protection and Empowerment (WPE), and Child Protection (CP). These efforts include specialized case management, PSS, protection monitoring, service mapping, and advocacy. Collaborating with partners, IRC improves access to protection services, raises community awareness, and strengthens referral pathways. Protection capacity building, community outreach, and rapid response through mobile protection teams have also been provided since 2017.
Economic Recovery and Development (ERD)
IRC has over 10 years of experience in Syria implementing cash, agriculture, and livelihoods programming, and was one of the first organizations to use cash transfers, supporting vulnerable communities with MPCT since 2014 in the northwest, and 2015 in the northeast.
Early Childhood Development (ECD)
The IRC, in partnership with Sesame Workshop, is implementing the 'Ahlan Simsim' program to provide early learning and nurturing care to children and caregivers affected by conflict and displacement across the Middle East. Our goal is to create inclusive environments where all children, regardless of their background, can reach their full potential, especially in communities that have experienced the brunt of the conflict.
With the new realities under the new government, as of December 2024, the IRC has deployed a team to Damascus to set up operations and engage in coordination structures for newly accessible areas across Syria—including parts of NES, NWS, and other previously unreachable locations in South and Central Syria, adjusting operations to maximize coverage and efficiency.
Healthcare
Since 2012, the IRC has provided comprehensive primary and secondary healthcare through hospitals, clinics, and mobile medical units (MMUs). Ensuring access to vital services like sexual and reproductive health, clinical psychosocial support, and other specialized care. Working alongside our partners, we’ve helped secure a steady supply of medicines and medical equipment into the country, trained healthcare providers, and deployed health personnel to maintain services in even the most challenging conditions.
Protection
The IRC has been delivering protection programs in the northwest since 2013 and in the northeast of Syria since 2014, focusing on Protection/Rule of Law (PRoL), Women’s Protection and Empowerment (WPE), and Child Protection (CP). These efforts include specialized case management, PSS, protection monitoring, service mapping, and advocacy. Collaborating with partners, IRC improves access to protection services, raises community awareness, and strengthens referral pathways. Protection capacity building, community outreach, and rapid response through mobile protection teams have also been provided since 2017.
Economic Recovery and Development (ERD)
IRC has over 10 years of experience in Syria implementing cash, agriculture, and livelihoods programming, and was one of the first organizations to use cash transfers, supporting vulnerable communities with MPCT since 2014 in the northwest, and 2015 in the northeast.
Early Childhood Development (ECD)
The IRC, in partnership with Sesame Workshop, is implementing the 'Ahlan Simsim' program to provide early learning and nurturing care to children and caregivers affected by conflict and displacement across the Middle East. Our goal is to create inclusive environments where all children, regardless of their background, can reach their full potential, especially in communities that have experienced the brunt of the conflict.
Required employees number
2
Posted On
Dec 30, 2025
Expiry Date
Jan 14, 2026
