Job ID
46235
Job Title
Media, Advocacy and Communication Manager
To work for
IDA - Independent Doctors Association
Country
Syria
City
Damascus
Field of Work
Journalism/Media
Job Type
Full time
Military service
Finished or Exempted (For male)
Minimum Education Level
Bachelor/ License Degree
Responsibilities
Actively participates as a management team member to ensure good collaboration, communication, strategic planning and implementation of IDA’s media and communication activities
The team leader of the media and communication team, ensuring good internal communication and capacity building
Takes the lead together with the General Director in developing IDA's media and communication policy and communication vision
Responsible for all formal and social media communications of IDA in close collaboration with the General Director, based on IDA’s strategic plan, coordinating closely with Program Coordinators for technical support in their respective technical fields for accuracy and quality of information
Responsible for the IDA internet websites, ensuring up-to-date, relevant and accurate information and positive visibility is ensured
Trains, provides guidance and supports the field teams for all media contacts and external communications
Develops new media project proposals in collaboration with the Grant Coordinator/Manager, under the guidance of the General Director
Represents IDA vis-à-vis and networks with national and international media, NGOs, in conferences and coordination meetings under the guidance of the General Director, analyzing the tendencies and interests carefully.
Carries out other duties according to your professional capacity and position in the organization, as assigned by the General Director
Specific activities:
Team participation
Contributes actively in media strategy development based on IDA’s mission statement and vision and beneficiary needs
Contributes to good communication among all team members and between departments and programs, ensuring other departments are adequately informed of media and communication activities for good collaboration
Surveys media outlets for relevant information regarding humanitarian activities and the local context and shares them with management team members in a timely manner
Respects the procedures of other departments and agrees to contribute for successful collaboration
Briefs new staff of the media activities and procedures for external communication
Compiles all required reporting for activities under her responsibility in collaboration with the Grant Manager in a timely manner
Reviews the budget control on a monthly basis together with the Finance Manager to ensure correct allocation of expenditures to budget lines and timely and correct use of the available funds
Team leader
Responsible for all staff of the Media team as per organigram, ensuring clear organizational structure and assigning responsibilities, activities and tasks clearly
Assists in recruiting new staff of the media team, including developing job descriptions in coordination with human resource department and interviewing
Ensures newly hired staff are inducted into their position in a timely manner to fulfill their responsibilities and tasks according to IDA’s media and communication strategy and objectives
Assesses capacity building needs of the Media team and develops measures to build their capacity in media communications, networking and field support
Provides technical and managerial support to the Media team and ensures compliance with IDA policies and procedures
Ensures her team utilizes assets and finances in accordance with IDA’s regulations
Provides her team members constructive feedback on work performance in a timely manner
Plans vacation periods with her team members in coordination with HR department, ensuring that activities and responsibilities are covered by other staff during vacations and absences
Media and communication policy
Under the guidance of the General Director, supported by Program Coordinators and with input from the field teams, develops a clear media and communication strategy to reflect IDA’s work, mission and communication objectives.
Ensures the media and communication strategy incorporates a risk analysis for IDA and its field teams and continuously analyses changes and challenges
Informs the General Director in a timely manner of any changes, challenges and difficulties, including deviations from planned budgets, during the implementation of media activities
Formal and social media communications
Stays up to date on changes of the situation in the field where IDA works and follows developments and trends in her field of work
Creates stories and communications, with accompanying photographs, videos or tags, for external outlets including news agencies, social media, magazines, journals, etc. to strengthen IDA's external visibility and achieve IDA’s communication objectives
Develops, writes and issues regular press releases with clearly formulated messages, based on IDA’s communication strategy and to achieve IDA’s communication objectives
Under the guidance of the General Director, is responsible for choosing the right audience for IDA’s external communications, in close coordination with Program Coordinators
Arranges reporter field visits and ensures they are accompanied as required
Ensures timeliness and accuracy of information of external communications by working in close collaboration with the technical management staff, ensuring a professional image of IDA
Ensures IDA’s core principles as a humanitarian organization are upheld in the communications according to IDA’s mission, vision and communication strategy
Collaborates with the Grants Manager to ensure donor required visibility is correctly incorporated in external communications according to project agreements and IDA’s risk analysis
Monitors and evaluates media coverage generated and draws lessons learned to improve the achievement of communication objectives
Maintains a confidential contact list of key interlocutors
IDA internet websites
Has the overall responsibility of setting up and overseeing the IDA websites, ensuring a user-friendly and clear structure and up-to-date and accurate information
Outlines IDA’s programs and projects and creates stories, with accompanying photographs, videos or tags, for IDA's website for internal and external visibility
Collaborates with the Grants Manager to ensure donor required visibility is correctly incorporated in the websites according to project agreements and IDA’s risk analysis
Support field teams for media contacts and external communications
Responsible to inform field team managers of IDA’s communication strategy, principles and objectives and strengthen coordination and collaboration with the field teams
Trains relevant IDA field staff on managing contacts with media in the field
Serves as external relations resource for field staff for direction, guidance and support, providing (written) guidance to the field teams how to answer difficult questions
Supports field teams in designing communication material (pamphlets, posters, etc) for use in health, nutrition and protection activities, ensuring clear and appropriate communication of key messages
New media project proposal development
Designs and develops project concept notes and project proposals in the field media and communication in collaboration with the Grant Manager/Grant Coordinator, taking into consideration IDA’s mission and vision, staff capacity, humanitarian needs in the field, funding availability and best practices
Communicates with donors and potential partners under the guidance of the General Director and in coordination with the Grant Coordinator/Manager
Represents IDA and networks with national and international media, media related NGOs
Networks with international and national media to proactively further humanitarian stories about IDA's programs and projects and to advocate for and build partnerships of high-quality, according to IDA’s media and communication strategy
Networks with partners, stakeholders, other NGOs, agencies and key informants to establish coordination mechanisms in regards to information collection, media coverage and humanitarian communications
Attends and represents IDA at press conferences and coordination meetings
Attends media related external and internal meetings, workshops, and training arranged by partners or media institutions
Carries out other duties
Adheres to IDA’s rules and regulations
Maintains confidentiality of sensitive information, including financial and human resource data
Performs any other duties requested by the General Director
The team leader of the media and communication team, ensuring good internal communication and capacity building
Takes the lead together with the General Director in developing IDA's media and communication policy and communication vision
Responsible for all formal and social media communications of IDA in close collaboration with the General Director, based on IDA’s strategic plan, coordinating closely with Program Coordinators for technical support in their respective technical fields for accuracy and quality of information
Responsible for the IDA internet websites, ensuring up-to-date, relevant and accurate information and positive visibility is ensured
Trains, provides guidance and supports the field teams for all media contacts and external communications
Develops new media project proposals in collaboration with the Grant Coordinator/Manager, under the guidance of the General Director
Represents IDA vis-à-vis and networks with national and international media, NGOs, in conferences and coordination meetings under the guidance of the General Director, analyzing the tendencies and interests carefully.
Carries out other duties according to your professional capacity and position in the organization, as assigned by the General Director
Specific activities:
Team participation
Contributes actively in media strategy development based on IDA’s mission statement and vision and beneficiary needs
Contributes to good communication among all team members and between departments and programs, ensuring other departments are adequately informed of media and communication activities for good collaboration
Surveys media outlets for relevant information regarding humanitarian activities and the local context and shares them with management team members in a timely manner
Respects the procedures of other departments and agrees to contribute for successful collaboration
Briefs new staff of the media activities and procedures for external communication
Compiles all required reporting for activities under her responsibility in collaboration with the Grant Manager in a timely manner
Reviews the budget control on a monthly basis together with the Finance Manager to ensure correct allocation of expenditures to budget lines and timely and correct use of the available funds
Team leader
Responsible for all staff of the Media team as per organigram, ensuring clear organizational structure and assigning responsibilities, activities and tasks clearly
Assists in recruiting new staff of the media team, including developing job descriptions in coordination with human resource department and interviewing
Ensures newly hired staff are inducted into their position in a timely manner to fulfill their responsibilities and tasks according to IDA’s media and communication strategy and objectives
Assesses capacity building needs of the Media team and develops measures to build their capacity in media communications, networking and field support
Provides technical and managerial support to the Media team and ensures compliance with IDA policies and procedures
Ensures her team utilizes assets and finances in accordance with IDA’s regulations
Provides her team members constructive feedback on work performance in a timely manner
Plans vacation periods with her team members in coordination with HR department, ensuring that activities and responsibilities are covered by other staff during vacations and absences
Media and communication policy
Under the guidance of the General Director, supported by Program Coordinators and with input from the field teams, develops a clear media and communication strategy to reflect IDA’s work, mission and communication objectives.
Ensures the media and communication strategy incorporates a risk analysis for IDA and its field teams and continuously analyses changes and challenges
Informs the General Director in a timely manner of any changes, challenges and difficulties, including deviations from planned budgets, during the implementation of media activities
Formal and social media communications
Stays up to date on changes of the situation in the field where IDA works and follows developments and trends in her field of work
Creates stories and communications, with accompanying photographs, videos or tags, for external outlets including news agencies, social media, magazines, journals, etc. to strengthen IDA's external visibility and achieve IDA’s communication objectives
Develops, writes and issues regular press releases with clearly formulated messages, based on IDA’s communication strategy and to achieve IDA’s communication objectives
Under the guidance of the General Director, is responsible for choosing the right audience for IDA’s external communications, in close coordination with Program Coordinators
Arranges reporter field visits and ensures they are accompanied as required
Ensures timeliness and accuracy of information of external communications by working in close collaboration with the technical management staff, ensuring a professional image of IDA
Ensures IDA’s core principles as a humanitarian organization are upheld in the communications according to IDA’s mission, vision and communication strategy
Collaborates with the Grants Manager to ensure donor required visibility is correctly incorporated in external communications according to project agreements and IDA’s risk analysis
Monitors and evaluates media coverage generated and draws lessons learned to improve the achievement of communication objectives
Maintains a confidential contact list of key interlocutors
IDA internet websites
Has the overall responsibility of setting up and overseeing the IDA websites, ensuring a user-friendly and clear structure and up-to-date and accurate information
Outlines IDA’s programs and projects and creates stories, with accompanying photographs, videos or tags, for IDA's website for internal and external visibility
Collaborates with the Grants Manager to ensure donor required visibility is correctly incorporated in the websites according to project agreements and IDA’s risk analysis
Support field teams for media contacts and external communications
Responsible to inform field team managers of IDA’s communication strategy, principles and objectives and strengthen coordination and collaboration with the field teams
Trains relevant IDA field staff on managing contacts with media in the field
Serves as external relations resource for field staff for direction, guidance and support, providing (written) guidance to the field teams how to answer difficult questions
Supports field teams in designing communication material (pamphlets, posters, etc) for use in health, nutrition and protection activities, ensuring clear and appropriate communication of key messages
New media project proposal development
Designs and develops project concept notes and project proposals in the field media and communication in collaboration with the Grant Manager/Grant Coordinator, taking into consideration IDA’s mission and vision, staff capacity, humanitarian needs in the field, funding availability and best practices
Communicates with donors and potential partners under the guidance of the General Director and in coordination with the Grant Coordinator/Manager
Represents IDA and networks with national and international media, media related NGOs
Networks with international and national media to proactively further humanitarian stories about IDA's programs and projects and to advocate for and build partnerships of high-quality, according to IDA’s media and communication strategy
Networks with partners, stakeholders, other NGOs, agencies and key informants to establish coordination mechanisms in regards to information collection, media coverage and humanitarian communications
Attends and represents IDA at press conferences and coordination meetings
Attends media related external and internal meetings, workshops, and training arranged by partners or media institutions
Carries out other duties
Adheres to IDA’s rules and regulations
Maintains confidentiality of sensitive information, including financial and human resource data
Performs any other duties requested by the General Director
Qualifications
Generic professional competencies for this position:
B.A in Media or any relevant department
4 years of experience in Media
Experience working within a humanitarian context;
Experience of activities relating to specific sectors of humanitarian work, possibly including Media, communication and advocacy
Previous experience working in complex and volatile contexts;
Documented results related to the position’s responsibilities;
Fluency in Arabic is essential, both written and verbal;
Fluency in English is beneficial;
Good IT skills, including Excel and Word;
Context/specific skills, knowledge and experience:
Well familiar with the Syrian Context
Good standing and reputation in the community
Experience of working with local partners;
Experience of conducting assessments and monitoring activities;
2. Behavioral competencies
These are personal qualities that influence how successful people are in their job, the following are essential for this position:
Planning and delivering results
Communicating with impact and respect
B.A in Media or any relevant department
4 years of experience in Media
Experience working within a humanitarian context;
Experience of activities relating to specific sectors of humanitarian work, possibly including Media, communication and advocacy
Previous experience working in complex and volatile contexts;
Documented results related to the position’s responsibilities;
Fluency in Arabic is essential, both written and verbal;
Fluency in English is beneficial;
Good IT skills, including Excel and Word;
Context/specific skills, knowledge and experience:
Well familiar with the Syrian Context
Good standing and reputation in the community
Experience of working with local partners;
Experience of conducting assessments and monitoring activities;
2. Behavioral competencies
These are personal qualities that influence how successful people are in their job, the following are essential for this position:
Planning and delivering results
Communicating with impact and respect
Salary and Benefits
As per Salary Scale
About us
IDA is an independent non-governmental organization providing medical and humanitarian
assistance to people affected by conflicts, natural disasters, and epidemics
regardless of race, religion, gender, or political affiliation.
IDA works to ensure the right to the highest attainable standard of health and medical
impartiality for all. IDA advocates for the protection of civilians, hospitals, and healthcare
workers, unhindered humanitarian access, the neutrality of aid provision, and
the meaningful representation of civil society/NGOs in decision-making processes.
Our Purpose:
To rebuild and re-energize humanity in Syria by
working for a healthier future generation
Mission Statement:
We don’t know when there will be a solution to
the conflict in Syria. But we know that every
Syrians deserve a future of health and dignity.
And this is where we come in:
We provide
comprehensive health, nutrition, and protection
services in areas inside Syria where no one else is
taking over this responsibility.
We focus on the needs of displaced people and
the communities hosting them. We aim to honor
every patient’s dignity and empower the health
workforce in Syria.
assistance to people affected by conflicts, natural disasters, and epidemics
regardless of race, religion, gender, or political affiliation.
IDA works to ensure the right to the highest attainable standard of health and medical
impartiality for all. IDA advocates for the protection of civilians, hospitals, and healthcare
workers, unhindered humanitarian access, the neutrality of aid provision, and
the meaningful representation of civil society/NGOs in decision-making processes.
Our Purpose:
To rebuild and re-energize humanity in Syria by
working for a healthier future generation
Mission Statement:
We don’t know when there will be a solution to
the conflict in Syria. But we know that every
Syrians deserve a future of health and dignity.
And this is where we come in:
We provide
comprehensive health, nutrition, and protection
services in areas inside Syria where no one else is
taking over this responsibility.
We focus on the needs of displaced people and
the communities hosting them. We aim to honor
every patient’s dignity and empower the health
workforce in Syria.
Required employees number
1
Posted On
Jan 06, 2026
Expiry Date
Feb 05, 2026
CV Language
English

