Job ID
46495
Job Title
Child Protection Case Manager
To work for
IMC | International Medical Corps
Country
Syria
City
Rif Dimashq
Field of Work
Social Services - Humanitarian/Disasters
Job Type
Full time
Military service
Not Specified
Minimum Education Level
Bachelor/ License Degree
Responsibilities
Job Summary:
Under the management of the CP/Protection Supervisor, in close cooperation with the CP Manager and team members, the CP Case Manager will provide case management for children and counselling interventions in line with key principles: prioritizing the best interests of the child, ensuring child participation, adhering to ethical standards, and maintaining confidentiality.
- Deliver Child Protection Case Management assistance to children in need of comprehensive and holistic support.
- Assess risks, needs, and strengths and develop the appropriate case plan in consultation with the child and/or his caregiver(s)
- Collaborate with cases to plan, implement, monitor, and amend individualized services that promote child strength, advance wellbeing, and help cases in achieving their goals. Case Management plans should be based on meaningful assessments and should have specific, attainable, measurable objectives.
- Work with children, parents/caregivers, and families (when applicable) to implement the actions determined through a case plan to bring expected positive changes necessary to ensure the safety, stability, and development of the child. This includes directly guiding, encouraging, and supporting the child and parents/caregivers while monitoring impacts and outcomes of the case management process.
- Conduct safety planning with cases in collaboration with parents/caregivers, and other agencies to manage/mitigate the identified risks
- Make necessary internal and external referrals, coordinate services, and follow-up of service provision
- Lead or participate in case conferences for complex cases that require multiple actors support.
- Document all case management activities in the appropriate client record promptly and report new case data to the IMC data management team.
- Advocate for the rights, decisions, strengths, and needs of children and families and promote their access to resources, support, and services
- Evaluate client satisfaction and quality of services provided and support.
- Ensure involvement of local authorities, community leaders, and community groups in creating community-based protection mechanisms
- Provide regular updates and reports to senior management staff as required; contribute to donor reports and internal IMC reports as required
- Support activities such as awareness raising on child protection relevant topics.
- Training delivery and staff capacity building for new colleagues, or CP case management on-the-job coaching when requested by supervisor.
- Support group PSS sessions in the community, CFS, or family center.
- Perform other job-related duties as requested by the supervisor.
- Other duties as assigned. The duties and responsibilities listed are representative of the nature and level of work assigned and are not necessarily all-inclusive. Ensure close coordination with the GBV and MHPSS case managers if the child is a survivor or in need of specialized MHPSS support.
- Delivering sessions on child safeguarding topics, including PSEA sessions for staff and beneficiaries.
Under the management of the CP/Protection Supervisor, in close cooperation with the CP Manager and team members, the CP Case Manager will provide case management for children and counselling interventions in line with key principles: prioritizing the best interests of the child, ensuring child participation, adhering to ethical standards, and maintaining confidentiality.
- Deliver Child Protection Case Management assistance to children in need of comprehensive and holistic support.
- Assess risks, needs, and strengths and develop the appropriate case plan in consultation with the child and/or his caregiver(s)
- Collaborate with cases to plan, implement, monitor, and amend individualized services that promote child strength, advance wellbeing, and help cases in achieving their goals. Case Management plans should be based on meaningful assessments and should have specific, attainable, measurable objectives.
- Work with children, parents/caregivers, and families (when applicable) to implement the actions determined through a case plan to bring expected positive changes necessary to ensure the safety, stability, and development of the child. This includes directly guiding, encouraging, and supporting the child and parents/caregivers while monitoring impacts and outcomes of the case management process.
- Conduct safety planning with cases in collaboration with parents/caregivers, and other agencies to manage/mitigate the identified risks
- Make necessary internal and external referrals, coordinate services, and follow-up of service provision
- Lead or participate in case conferences for complex cases that require multiple actors support.
- Document all case management activities in the appropriate client record promptly and report new case data to the IMC data management team.
- Advocate for the rights, decisions, strengths, and needs of children and families and promote their access to resources, support, and services
- Evaluate client satisfaction and quality of services provided and support.
- Ensure involvement of local authorities, community leaders, and community groups in creating community-based protection mechanisms
- Provide regular updates and reports to senior management staff as required; contribute to donor reports and internal IMC reports as required
- Support activities such as awareness raising on child protection relevant topics.
- Training delivery and staff capacity building for new colleagues, or CP case management on-the-job coaching when requested by supervisor.
- Support group PSS sessions in the community, CFS, or family center.
- Perform other job-related duties as requested by the supervisor.
- Other duties as assigned. The duties and responsibilities listed are representative of the nature and level of work assigned and are not necessarily all-inclusive. Ensure close coordination with the GBV and MHPSS case managers if the child is a survivor or in need of specialized MHPSS support.
- Delivering sessions on child safeguarding topics, including PSEA sessions for staff and beneficiaries.
Qualifications
- University degree (BA or Master's)/preferably in psychology or equivalent degree, e.g., Social Work, or other degree with 2 years of experience relevant to the position.
- Volunteering or employment in Child Protection, MHPSS, Health, or Protection service provision or administration
- Excellent interpersonal, written, and oral communication skills.
- Strong project management skills and a demonstrated ability to work with teams, prioritize tasks, meet deadlines, and ensure high-quality work.
- Emotional maturity and agility in working in a fast-paced environment.
-Previous NGO experience.
- Volunteering or employment in Child Protection, MHPSS, Health, or Protection service provision or administration
- Excellent interpersonal, written, and oral communication skills.
- Strong project management skills and a demonstrated ability to work with teams, prioritize tasks, meet deadlines, and ensure high-quality work.
- Emotional maturity and agility in working in a fast-paced environment.
-Previous NGO experience.
Specific Vacancy Requirements
- Additional qualifications/Master's Degree in counselling, psychotherapy, brief psychological interventions, or other MHPSS-related qualification (Desirable)
- Previous experience in Child Protection or MHPSS service provision, group work, and /or community-based activities
- Previous experience in Child Protection or MHPSS service provision, group work, and /or community-based activities
Salary and Benefits
- As Per IMC Salary Scale.
- Social Security.
- Medical Insurance.
- Life Insurance.
International Medical Corps never asks job applicants for a fee, payment, or other monetary transaction. If you are asked for money in connection with this recruitment, please report to International Medical Corps at the website for reporting misconduct: www.InternationalMedicalCorps.ethicspoint.com.
Please do not submit your CV or application to this website; it will not be considered for review.
- ANNOUNCEMENT WILL BE CLOSED MANUALLY UPON REACHING A SUCCESSFUL CANDIDATE.
- WOMEN ARE STRONGLY ENCOURAGED TO APPLY.
- This position is urgently required, and recruitment will be conducted on a rolling basis. Interested candidates are encouraged to apply as soon as possible, as the vacancy may be filled before the closing date.
Code of Conduct:
As applicable to this position, an individual must promote and encourage a culture of compliance and ethics throughout the organization and maintain a clear understanding of International Medical Corps and donor compliance and ethics standards, and adhere to those standards. Staff are also responsible for preventing violations of our Code of Conduct and Ethics, which may involve Conflicts of Interest, Fraud, Corruption or Harassment. If you see, hear or are made aware of any violations to the Code of Conduct and Ethics or Safeguarding Policy, you have an obligation to report.
Safeguarding:
It is the shared responsibility and obligation to safeguard and protect populations with whom we work, including adults who may be particularly vulnerable and children. This includes safeguarding from the following conduct by our staff or partners: sexual exploitation and abuse; exploitation, neglect, or abuse of children, adults at risk, or LGBTI individuals; and any form of trafficking in persons.
- Social Security.
- Medical Insurance.
- Life Insurance.
International Medical Corps never asks job applicants for a fee, payment, or other monetary transaction. If you are asked for money in connection with this recruitment, please report to International Medical Corps at the website for reporting misconduct: www.InternationalMedicalCorps.ethicspoint.com.
Please do not submit your CV or application to this website; it will not be considered for review.
- ANNOUNCEMENT WILL BE CLOSED MANUALLY UPON REACHING A SUCCESSFUL CANDIDATE.
- WOMEN ARE STRONGLY ENCOURAGED TO APPLY.
- This position is urgently required, and recruitment will be conducted on a rolling basis. Interested candidates are encouraged to apply as soon as possible, as the vacancy may be filled before the closing date.
Code of Conduct:
As applicable to this position, an individual must promote and encourage a culture of compliance and ethics throughout the organization and maintain a clear understanding of International Medical Corps and donor compliance and ethics standards, and adhere to those standards. Staff are also responsible for preventing violations of our Code of Conduct and Ethics, which may involve Conflicts of Interest, Fraud, Corruption or Harassment. If you see, hear or are made aware of any violations to the Code of Conduct and Ethics or Safeguarding Policy, you have an obligation to report.
Safeguarding:
It is the shared responsibility and obligation to safeguard and protect populations with whom we work, including adults who may be particularly vulnerable and children. This includes safeguarding from the following conduct by our staff or partners: sexual exploitation and abuse; exploitation, neglect, or abuse of children, adults at risk, or LGBTI individuals; and any form of trafficking in persons.
About us
Humanitarian, nonprofit organization dedicated to saving lives and relieving suffering through health care training, relief, and development programs.
International Medical Corps is proud to provide equal employment opportunities to all employees and qualified applicants without regard to race, color, religion, sex, sexual orientation, national or ethnic origin, age, disability or status.
International Medical Corps is proud to provide equal employment opportunities to all employees and qualified applicants without regard to race, color, religion, sex, sexual orientation, national or ethnic origin, age, disability or status.
Required employees number
1
Posted On
Jan 21, 2026
Expiry Date
Feb 05, 2026
Photo
Required
CV Language
English
