Job ID
46865
Job Title
Quality Assurance Assistant
To work for
The HALO Trust
Country
Syria
City
Edleb
Field of Work
Analysis/Statistic - Operations - Quality Control
Job Type
Full time
Military service
Not Specified
Minimum Education Level
Bachelor/ License Degree
Responsibilities
Under the supervision of the QA & Training Supervisor and Officer, the QA Assistant will:
Quality Assurance and Quality Control:
•Conduct regular Quality Assurance (QA) visits to operational teams and task sites to assess safety, operational adequacy, and reliability, and to provide clear, constructive feedback.
•Ensure HALO minimum standards for the frequency of QA visits are consistently met, supporting adherence to operational standards and high-quality outputs across HALO Syria.
•Conduct sample physical Quality Control (QC) checks on cleared land and verify that Team Leaders are implementing 100% internal QC in accordance with SOPs.
•Work with Team Leaders to ensure tasks are set up in line with Task Management SOPs, including the correct establishment of Control Points and First Aid Points.
•Verify that task suspension and completion markings, documentation, and reports are completed accurately and in accordance with SOPs.
•Ensure the quality of Risk Education sessions and use QA visits to support continuous improvement in delivery.
Reporting, Documentation, and Follow-up:
•Accurately record all QA visits, findings, and non-conformities using approved tools, checklists, and Survey123.
•Clearly and timely communicate QA findings, feedback, and recommendations to the QM Supervisor and QM Officer.
•Track corrective and preventive actions resulting from QA/QC findings and support follow-up with relevant departments to ensure timely closure.
•Monitor trends, recurring issues, and lessons learned, contributing to continuous improvement across operations.
•Contribute actively to monthly Quality Management review meetings.
Programme Capacity Building:
•Deliver quality management and QA-related training, mentoring, and on-the-job support to teams.
•Support Team Leaders and teams to strengthen internal QC practices and ownership of quality standards.
•Support teams in improving the quality, clarity, and consistency of survey reports.
•Support the QM Supervisor, QM Officer, and Head Medic in the planning, observation, and documentation of CASEVAC exercises.
•Record findings from CASEVAC exercises and support the implementation of corrective actions as required.
•Promote and reinforce a strong safety culture at all times.
Leadership and Professional Conduct:
•Model HALO’s professional, safety, and quality standards at all times, setting a positive example for junior staff.
•Demonstrate reliability, adaptability, and professionalism in all working environments.
•Support a culture of continuous learning and improvement within operational teams.
•Be willing to travel regularly to all assigned locations within the North or South work region, and to other programme locations as required.
•Strictly follow organisational procedures, use approved checklists, and maintain accurate and complete records.
Core Competencies:
• Quality and Safety Focus: Strong commitment to safety, quality assurance, and adherence to HALO SOPs, IMAS, and NMAS.
• Attention to Detail: High level of accuracy in inspections, documentation, and reporting.
• Communication Skills: Ability to clearly communicate findings, feedback, and corrective actions to field teams and management.
• Leadership and Mentoring: Ability to guide, support, and positively influence teams and junior staff.
• Analytical Skills: Ability to identify trends, recurring issues, and areas for improvement.
• Teamwork: Strong ability to work collaboratively with operations, training, medical, and quality management staff.
• Technical Discipline: Ability to follow procedures, use checklists, and maintain accurate digital and written records.
Administrative:
Ensure all personnel comply with HALO’s Standard Operating Procedures (SOPs) and maintain familiarity with them to provide guidance and disciplinary action when required.
This is a non-contractual document that can be varied from time to time as circumstances dictate. The job description is intended to summarise the main duties and responsibilities of the post: this is not intended to be a full and exhaustive list of tasks. All HALO field staff are expected to perform other duties from time to time as directed by the operations management team to ensure the smooth conduct of our humanitarian demining operations.
Quality Assurance and Quality Control:
•Conduct regular Quality Assurance (QA) visits to operational teams and task sites to assess safety, operational adequacy, and reliability, and to provide clear, constructive feedback.
•Ensure HALO minimum standards for the frequency of QA visits are consistently met, supporting adherence to operational standards and high-quality outputs across HALO Syria.
•Conduct sample physical Quality Control (QC) checks on cleared land and verify that Team Leaders are implementing 100% internal QC in accordance with SOPs.
•Work with Team Leaders to ensure tasks are set up in line with Task Management SOPs, including the correct establishment of Control Points and First Aid Points.
•Verify that task suspension and completion markings, documentation, and reports are completed accurately and in accordance with SOPs.
•Ensure the quality of Risk Education sessions and use QA visits to support continuous improvement in delivery.
Reporting, Documentation, and Follow-up:
•Accurately record all QA visits, findings, and non-conformities using approved tools, checklists, and Survey123.
•Clearly and timely communicate QA findings, feedback, and recommendations to the QM Supervisor and QM Officer.
•Track corrective and preventive actions resulting from QA/QC findings and support follow-up with relevant departments to ensure timely closure.
•Monitor trends, recurring issues, and lessons learned, contributing to continuous improvement across operations.
•Contribute actively to monthly Quality Management review meetings.
Programme Capacity Building:
•Deliver quality management and QA-related training, mentoring, and on-the-job support to teams.
•Support Team Leaders and teams to strengthen internal QC practices and ownership of quality standards.
•Support teams in improving the quality, clarity, and consistency of survey reports.
•Support the QM Supervisor, QM Officer, and Head Medic in the planning, observation, and documentation of CASEVAC exercises.
•Record findings from CASEVAC exercises and support the implementation of corrective actions as required.
•Promote and reinforce a strong safety culture at all times.
Leadership and Professional Conduct:
•Model HALO’s professional, safety, and quality standards at all times, setting a positive example for junior staff.
•Demonstrate reliability, adaptability, and professionalism in all working environments.
•Support a culture of continuous learning and improvement within operational teams.
•Be willing to travel regularly to all assigned locations within the North or South work region, and to other programme locations as required.
•Strictly follow organisational procedures, use approved checklists, and maintain accurate and complete records.
Core Competencies:
• Quality and Safety Focus: Strong commitment to safety, quality assurance, and adherence to HALO SOPs, IMAS, and NMAS.
• Attention to Detail: High level of accuracy in inspections, documentation, and reporting.
• Communication Skills: Ability to clearly communicate findings, feedback, and corrective actions to field teams and management.
• Leadership and Mentoring: Ability to guide, support, and positively influence teams and junior staff.
• Analytical Skills: Ability to identify trends, recurring issues, and areas for improvement.
• Teamwork: Strong ability to work collaboratively with operations, training, medical, and quality management staff.
• Technical Discipline: Ability to follow procedures, use checklists, and maintain accurate digital and written records.
Administrative:
Ensure all personnel comply with HALO’s Standard Operating Procedures (SOPs) and maintain familiarity with them to provide guidance and disciplinary action when required.
This is a non-contractual document that can be varied from time to time as circumstances dictate. The job description is intended to summarise the main duties and responsibilities of the post: this is not intended to be a full and exhaustive list of tasks. All HALO field staff are expected to perform other duties from time to time as directed by the operations management team to ensure the smooth conduct of our humanitarian demining operations.
Qualifications
Required Qualifications:
•Prior experience supporting HALO Syria operational activities—such as Non-Technical Survey (NTS), Explosive Ordnance Risk Education (EORE), Explosive Ordnance Disposal (EOD), and Clearance—is desirable but not mandatory.
•Intermediate Care Provider qualification
•EOD Level 1+ is preferred, but not mandatory.
•Numeracy and literary skills required, computer literacy would be an advantage.
English language skills are not required.
•Prior experience supporting HALO Syria operational activities—such as Non-Technical Survey (NTS), Explosive Ordnance Risk Education (EORE), Explosive Ordnance Disposal (EOD), and Clearance—is desirable but not mandatory.
•Intermediate Care Provider qualification
•EOD Level 1+ is preferred, but not mandatory.
•Numeracy and literary skills required, computer literacy would be an advantage.
English language skills are not required.
Salary and Benefits
- Competitive salary based on experience and qualifications.
- Opportunities for professional development and training.
- Inclusive and supportive work environment.
- Reports to: Training & QM Supervisor/Training & QM Officer
- Duration: Six months, renewable subject to the availability of funding.
- Opportunities for professional development and training.
- Inclusive and supportive work environment.
- Reports to: Training & QM Supervisor/Training & QM Officer
- Duration: Six months, renewable subject to the availability of funding.
About us
HALO Trust is the world’s largest humanitarian organization specializing in mine action. It is a non-governmental, non-political, and non-religious organization headquartered in the United Kingdom. The organization’s mission is to protect lives and restore livelihoods for communities affected by conflict by removing landmines and explosive remnants of war, enabling communities and countries to recover safely.
HALO is committed to the principle of equal opportunity and does not discriminate against any applicant on the basis of age, gender, race, religion, disability, or any other characteristic. All recruitment processes are conducted with full transparency, and selection is based solely on competence and the ability to perform the tasks. The organization encourages women and persons with disabilities to apply for positions.
HALO has been operating in Syria since 2016, implementing humanitarian mine action activities, including survey, mine clearance, and explosive ordnance risk education. The program is currently undergoing an expansion phase due to recent developments in Syria, which have created broader opportunities for humanitarian mine clearance organizations to work inside the country.
HALO is committed to the principle of equal opportunity and does not discriminate against any applicant on the basis of age, gender, race, religion, disability, or any other characteristic. All recruitment processes are conducted with full transparency, and selection is based solely on competence and the ability to perform the tasks. The organization encourages women and persons with disabilities to apply for positions.
HALO has been operating in Syria since 2016, implementing humanitarian mine action activities, including survey, mine clearance, and explosive ordnance risk education. The program is currently undergoing an expansion phase due to recent developments in Syria, which have created broader opportunities for humanitarian mine clearance organizations to work inside the country.
Required employees number
1
Posted On
Feb 11, 2026
Expiry Date
Mar 13, 2026
CV Language
English
