Job ID
46956
Job Title
061- Virtual Counsellors (Case Workers)Damascus and Rural Damascus (Hybrid modality)
To work for
Stars Orbit Consultants and Management Development
Country
Syria
City
Damascus
Field of Work
Humanitarian/Disasters
Job Type
Full time
Military service
Not Specified
Minimum Education Level
Bachelor/ License Degree
Responsibilities
1. Deliver virtual counselling sessions to Syrians in Sweden or other EU countries, providing accurate, relevant, and up-to-date information on the context situation including the economic one, available livelihood opportunities, Health, Protection, access to employment and entrepreneurship support and reintegration-related concerns.
2. Support individuals in identifying pathways to self-reliance, including available public and private support schemes, financial inclusion services, and small business development programs.
3. Support informed decision-making through accurate, up-to-date, and context-specific information
4. Develop and share tailored guidance materials and tools (factsheets, market briefs, opportunity directories) relevant to Syrians' economic needs and aspirations.
5. Ensure continuity of care and linkage to services upon arrival in Syria where feasible.
6. Conduct individual and/or family virtual counselling sessions using secure online platforms (e.g. phone, encrypted messaging, video calls where appropriate).
7. Ensure accurate and confidential case tracking and reporting using IOM’s case management tools and contribute to regular updates, progress reports, and thematic analyses.
8. Coordinate with relevant actors including local authorities, employment agencies, civil society organizations, and international partners to strengthen referral pathways and partnerships.
9. Perform any other duties as may be assigned.
2. Support individuals in identifying pathways to self-reliance, including available public and private support schemes, financial inclusion services, and small business development programs.
3. Support informed decision-making through accurate, up-to-date, and context-specific information
4. Develop and share tailored guidance materials and tools (factsheets, market briefs, opportunity directories) relevant to Syrians' economic needs and aspirations.
5. Ensure continuity of care and linkage to services upon arrival in Syria where feasible.
6. Conduct individual and/or family virtual counselling sessions using secure online platforms (e.g. phone, encrypted messaging, video calls where appropriate).
7. Ensure accurate and confidential case tracking and reporting using IOM’s case management tools and contribute to regular updates, progress reports, and thematic analyses.
8. Coordinate with relevant actors including local authorities, employment agencies, civil society organizations, and international partners to strengthen referral pathways and partnerships.
9. Perform any other duties as may be assigned.
Qualifications
Education:
• University degree in social studies, political science, international relations, economic, or any relevant domain.
• University degree in social studies, political science, international relations, economic, or any relevant domain.
Specific Vacancy Requirements
Experience and Skills:
• Minimum 2 years of relevant work experience.
• Experience of working with clients or customers to solve problems.
• Experience in communicating and working with a wide range of actors, including people of culturally diverse backgrounds, government and authorities, humanitarian actors (UN agencies and NGOs).
• Experience working in development or humanitarian programming (specifically in International or National NGO/UN) is an asset
• Computer literacy with specific proficiency in Microsoft applications.
• Minimum 2 years of relevant work experience.
• Experience of working with clients or customers to solve problems.
• Experience in communicating and working with a wide range of actors, including people of culturally diverse backgrounds, government and authorities, humanitarian actors (UN agencies and NGOs).
• Experience working in development or humanitarian programming (specifically in International or National NGO/UN) is an asset
• Computer literacy with specific proficiency in Microsoft applications.
Salary and Benefits
To be agreed
About us
SOC is a privately held consulting firm based in Jordan, Iraq, Yemen, Syria, Palestine, and Saudi Arabia. SOC specializes in providing Human Resource Management, cash distribution, conducting studies, surveys, vetting, assessments, monitoring and evaluation, data collection and analysis.
Required employees number
1
Posted On
Feb 17, 2026
Expiry Date
Mar 19, 2026
CV Language
English
