Job ID
52224
Job Title
Community Liaison Team Leader
To work for
Safe Land
Country
Syria
City
Aleppo
Field of Work
Humanitarian/Disasters
Job Type
Full time
Military service
Finished or Exempted (For male)
Minimum Education Level
Bachelor/ License Degree
Responsibilities
Team Leadership and Field Coordination
▪Translate the Operations Manager's approved Task Implementation Plan into daily and weekly field assignments, visit schedules, community engagement priorities and clear individual responsibilities for CLOs.
▪Lead daily briefings and debriefings; confirm that team members understand task purpose, assigned villages, reporting identifiers, safety restrictions, communication arrangements and planned outputs.
▪Supervise CLO performance, workload, field conduct and community access; promote inclusive engagement, consistent delivery and appropriate language or gender-sensitive arrangements.
▪Coordinate with local contacts and relevant humanitarian actors within authorized arrangements, avoiding unnecessary repetition of interviews or EORE sessions and protecting community trust.
▪Maintain a team-level record of village visits, consultation coverage, EORE activities, incomplete sectors, urgent referrals and outstanding actions; submit progress and resource needs to the Operations Manager.
▪Identify staff training and coaching needs, mentor CLOs in safe interviewing, facilitation, data accuracy and reporting, and contribute to field performance monitoring and corrective actions.
Community Liaison and EORE
▪Plan, coordinate and, when required, directly deliver EORE sessions using approved messages, methods and information, education and communication (IEC) materials adapted to local EO threats and the age, gender, disability, language and circumstances of participants.
▪Observe and verify CLO EORE delivery, correct inaccurate messages or unsafe practices, and ensure only technically approved materials and reporting methods are used.
▪Ensure community consultations reach relevant land users, women and men, displaced and returning populations and other groups whose knowledge or risk exposure may otherwise be overlooked.
▪Collect and analyse community feedback, risk concerns and requests for information; support approved knowledge, attitudes and practices (KAP) or impact monitoring when assigned.
▪Coordinate timely referrals of EO reports, risk education needs, Victim Assistance (VA) or protection concerns through approved channels; safeguard personal information and avoid promises of clearance or unrestricted access.
NTS Planning and Village-Level Reporting
▪Confirm the SMAC Task Order, Task ID and assigned village or administrative unit with the Operations Manager; prepare the field work package using prior hazard records, local source lists, maps, known risks and the approved Implementation Plan.
▪Allocate CLOs to interviews, source categories and safely accessible locations; monitor inclusion and source independence against applicable Syria NTS and All Reasonable Effort (ARE) requirements without imposing unsafe or coercive interviews.
▪Review CLO interviews, source logs, documentary information and mapped observations every field day; identify contradictory accounts, duplicate reports, missing source details, unresolved EO findings and areas not adequately assessed.
▪Ensure the entire assigned village or authorized subdivision is accounted for analytically, including sectors without evidence, inaccessible locations and required follow-up; village-wide reporting does not require physically entering unsafe areas.
▪Reconcile the village evidence register and preliminary HA index: each distinct SHA/CHA proposal shall be traceable to the parent village NTS Report and Task ID; an isolated EO report shall be referred as a point-based EOD matter unless wider area contamination is supported.
▪Where competent and formally authorized as NTS Team Leader, direct NTS evidence assessment, document ARE, develop draft SHA/CHA or cancellation recommendations and geographical justifications, prepare the village NTS Report and associated HA Reports, and sign the Tier 1 technical verification.
▪Where not authorized as NTS Team Leader, supervise community information collection only and transfer all technical assessment, final NTS report sign-off and hazard recommendations to an appointed, qualified NTS Team Leader.
▪Submit accurate village-level reports, supporting evidence, mapped information, EORE/EO referrals and outstanding questions to the Operations Manager for completeness checks, independent HAMAP technical review and authorized SMAC submission.
Data Quality, Safety and Accountability
▪Check EORE and NTS field forms for correct Task ID, village identifier, date, source attribution, attendance or activity data, geographic references and referral status; correct deficiencies with the originating CLO while preserving the original record.
▪Coordinate secure paper, digital and offline data transfer with designated IM/GIS personnel; ensure sensitive sources, survivors and children are protected in accordance with safeguarding and data protection procedures.
▪Verify team readiness before each deployment, including personnel competency, movement approval, risk briefing, communication equipment, medical support, Basic Care Provider (BCP) competency for NTS field members, and applicable CASEVAC arrangements.
▪Exercise stop-work authority when conditions are unsafe; ensure personnel do not enter suspected hazardous areas, approach or handle EO, conduct intrusive investigation or ask civilians to demonstrate suspected locations. Immediately escalate suspected EO, legacy IED indicators, incidents or serious protection concerns.
▪Report staffing, access, logistical or technical constraints to the Operations Manager. Changes to the SMAC-authorized task area, village list or task purpose require authorization through the national tasking channel; the CL TL shall not change them independently.
▪Translate the Operations Manager's approved Task Implementation Plan into daily and weekly field assignments, visit schedules, community engagement priorities and clear individual responsibilities for CLOs.
▪Lead daily briefings and debriefings; confirm that team members understand task purpose, assigned villages, reporting identifiers, safety restrictions, communication arrangements and planned outputs.
▪Supervise CLO performance, workload, field conduct and community access; promote inclusive engagement, consistent delivery and appropriate language or gender-sensitive arrangements.
▪Coordinate with local contacts and relevant humanitarian actors within authorized arrangements, avoiding unnecessary repetition of interviews or EORE sessions and protecting community trust.
▪Maintain a team-level record of village visits, consultation coverage, EORE activities, incomplete sectors, urgent referrals and outstanding actions; submit progress and resource needs to the Operations Manager.
▪Identify staff training and coaching needs, mentor CLOs in safe interviewing, facilitation, data accuracy and reporting, and contribute to field performance monitoring and corrective actions.
Community Liaison and EORE
▪Plan, coordinate and, when required, directly deliver EORE sessions using approved messages, methods and information, education and communication (IEC) materials adapted to local EO threats and the age, gender, disability, language and circumstances of participants.
▪Observe and verify CLO EORE delivery, correct inaccurate messages or unsafe practices, and ensure only technically approved materials and reporting methods are used.
▪Ensure community consultations reach relevant land users, women and men, displaced and returning populations and other groups whose knowledge or risk exposure may otherwise be overlooked.
▪Collect and analyse community feedback, risk concerns and requests for information; support approved knowledge, attitudes and practices (KAP) or impact monitoring when assigned.
▪Coordinate timely referrals of EO reports, risk education needs, Victim Assistance (VA) or protection concerns through approved channels; safeguard personal information and avoid promises of clearance or unrestricted access.
NTS Planning and Village-Level Reporting
▪Confirm the SMAC Task Order, Task ID and assigned village or administrative unit with the Operations Manager; prepare the field work package using prior hazard records, local source lists, maps, known risks and the approved Implementation Plan.
▪Allocate CLOs to interviews, source categories and safely accessible locations; monitor inclusion and source independence against applicable Syria NTS and All Reasonable Effort (ARE) requirements without imposing unsafe or coercive interviews.
▪Review CLO interviews, source logs, documentary information and mapped observations every field day; identify contradictory accounts, duplicate reports, missing source details, unresolved EO findings and areas not adequately assessed.
▪Ensure the entire assigned village or authorized subdivision is accounted for analytically, including sectors without evidence, inaccessible locations and required follow-up; village-wide reporting does not require physically entering unsafe areas.
▪Reconcile the village evidence register and preliminary HA index: each distinct SHA/CHA proposal shall be traceable to the parent village NTS Report and Task ID; an isolated EO report shall be referred as a point-based EOD matter unless wider area contamination is supported.
▪Where competent and formally authorized as NTS Team Leader, direct NTS evidence assessment, document ARE, develop draft SHA/CHA or cancellation recommendations and geographical justifications, prepare the village NTS Report and associated HA Reports, and sign the Tier 1 technical verification.
▪Where not authorized as NTS Team Leader, supervise community information collection only and transfer all technical assessment, final NTS report sign-off and hazard recommendations to an appointed, qualified NTS Team Leader.
▪Submit accurate village-level reports, supporting evidence, mapped information, EORE/EO referrals and outstanding questions to the Operations Manager for completeness checks, independent HAMAP technical review and authorized SMAC submission.
Data Quality, Safety and Accountability
▪Check EORE and NTS field forms for correct Task ID, village identifier, date, source attribution, attendance or activity data, geographic references and referral status; correct deficiencies with the originating CLO while preserving the original record.
▪Coordinate secure paper, digital and offline data transfer with designated IM/GIS personnel; ensure sensitive sources, survivors and children are protected in accordance with safeguarding and data protection procedures.
▪Verify team readiness before each deployment, including personnel competency, movement approval, risk briefing, communication equipment, medical support, Basic Care Provider (BCP) competency for NTS field members, and applicable CASEVAC arrangements.
▪Exercise stop-work authority when conditions are unsafe; ensure personnel do not enter suspected hazardous areas, approach or handle EO, conduct intrusive investigation or ask civilians to demonstrate suspected locations. Immediately escalate suspected EO, legacy IED indicators, incidents or serious protection concerns.
▪Report staffing, access, logistical or technical constraints to the Operations Manager. Changes to the SMAC-authorized task area, village list or task purpose require authorization through the national tasking channel; the CL TL shall not change them independently.
Qualifications
▪Education in social sciences, education, community development, public health, humanitarian action, geography, information management or a related field; equivalent relevant experience may be accepted.
▪At least three years of relevant experience in community liaison, EORE, NTS, humanitarian response, protection or field data collection, including practical responsibility for coordinating or supervising field personnel.
▪Formal training or demonstrated competence in EORE facilitation and quality supervision, and NTS information collection; competence at NTS Team Leader level is required before assuming technical NTS leadership or signing NTS outputs.
▪Knowledge of the Syria operational environment and willingness to undertake frequent field deployments; previous experience with SMAC, humanitarian mine action operators or affected communities is an asset.
▪Valid Basic Care Provider (BCP) competency before NTS field deployment, with any additional SMAC-recognized competency, accreditation and medical-readiness requirements met before taking on relevant duties.
▪At least three years of relevant experience in community liaison, EORE, NTS, humanitarian response, protection or field data collection, including practical responsibility for coordinating or supervising field personnel.
▪Formal training or demonstrated competence in EORE facilitation and quality supervision, and NTS information collection; competence at NTS Team Leader level is required before assuming technical NTS leadership or signing NTS outputs.
▪Knowledge of the Syria operational environment and willingness to undertake frequent field deployments; previous experience with SMAC, humanitarian mine action operators or affected communities is an asset.
▪Valid Basic Care Provider (BCP) competency before NTS field deployment, with any additional SMAC-recognized competency, accreditation and medical-readiness requirements met before taking on relevant duties.
Specific Vacancy Requirements
▪Ability to lead, brief, coach and monitor CLOs while maintaining a professional and accountable field environment.
▪Competence in inclusive community engagement, clear EORE facilitation, neutral interviewing, source verification and constructive community feedback.
▪Practical understanding of the NTS evidence-to-decision process, ARE, SHA/CHA records, isolated EO referrals, village-wide reporting and the distinction between recommendations and national approval.
▪Strong attention to detail in activity registers, source logs, maps, report identifiers, incident notifications and routine data-quality checks.
▪Sound judgement in risk assessment, stop-work decisions, safeguarding, confidentiality, conflict sensitivity and protection of affected populations.
▪Working ability with Microsoft Office, mobile/offline data collection and basic GPS or mapping applications; Survey123, ArcGIS, Google Earth or IMSMA-related experience is an asset
▪Competence in inclusive community engagement, clear EORE facilitation, neutral interviewing, source verification and constructive community feedback.
▪Practical understanding of the NTS evidence-to-decision process, ARE, SHA/CHA records, isolated EO referrals, village-wide reporting and the distinction between recommendations and national approval.
▪Strong attention to detail in activity registers, source logs, maps, report identifiers, incident notifications and routine data-quality checks.
▪Sound judgement in risk assessment, stop-work decisions, safeguarding, confidentiality, conflict sensitivity and protection of affected populations.
▪Working ability with Microsoft Office, mobile/offline data collection and basic GPS or mapping applications; Survey123, ArcGIS, Google Earth or IMSMA-related experience is an asset
Salary and Benefits
Confidential
About us
Safe Land is a local non-governmental organization operating in Syria in the field of humanitarian mine action. The organization focuses on protecting communities affected by landmines and explosive ordnance through Explosive Ordnance Risk Education (EORE), Community Liaison (CL), and Non-Technical Survey (NTS), alongside mine and explosive ordnance clearance activities in accordance with applicable accreditation and authorization requirements. Through its work, Safe Land aims to enhance civilian safety and support affected communities.
Required employees number
1
Posted On
Nov 10, 2026
Expiry Date
Dec 10, 2026
Photo
Required
CV Language
English
