Job ID
52226
Job Title
Operations Manager
To work for
Safe Land
Country
Syria
City
Aleppo
Field of Work
Operations - Administrative - Humanitarian/Disasters
Job Type
Project Based
Military service
Finished or Exempted (For male)
Minimum Education Level
Bachelor/ License Degree
Responsibilities
HMA Operations Management and Tasking
▪Direct and coordinate SafeLand HMA operations across CL/EORE, NTS and subsequently authorized TS, clearance, battle area clearance (BAC) and EOD activities, ensuring compliance with SMAC tasking, approved SOPs, accreditation, IMAS-aligned requirements and agreed HAMAP arrangements.
▪Act as SafeLand's operational focal point with HAMAP and, within delegated arrangements, SMAC and other relevant stakeholders; provide accurate operational updates, identify constraints and obtain required clarification or authorization before changing the mandated task scope.
▪Translate approved objectives and SMAC Task Orders into realistic deployment plans, priorities, staffing, equipment, transport, access, medical/CASEVAC and reporting arrangements; ensure each team is authorized, competent and operationally ready before work starts.
▪Control task progress, staff assignments and operational resources; supervise Team Leaders, conduct regular field visits and manage changes, delays, safety suspensions and emergency referrals through the appropriate procedures.
▪Maintain operational records, periodic workplans, activity forecasts, resource requirements, performance monitoring and accurate reporting to SafeLand management, HAMAP and SMAC as authorized.
Community Liaison, EORE and NTS
▪Directly manage the CL function through the CL Team Leaders, including CLO deployment, community consultation, appropriate risk education, community feedback, inclusive engagement and relevant referrals; no separate CL Manager position is envisaged.
▪Ensure EORE activities use approved messages, IEC materials and delivery methodologies, with field monitoring and reliable reporting of activities, target groups, feedback and related indicators; arrange technical support when beyond the OM's competence.
▪For each SMAC NTS Task Order and Task ID, prepare, approve internally and maintain a corresponding Task Implementation Plan covering every assigned village or authorized administrative subdivision, with named teams, priorities, risk controls and outputs.
▪Ensure the reporting hierarchy is maintained: one village-level NTS Report per assigned reporting unit, with zero, one or multiple linked Hazardous Area (HA) Reports as justified by the evidence, plus separate EOD referrals and land release records where applicable.
▪Supervise village-level consultation coverage and completion of source logs, maps, evidence assessments and All Reasonable Effort (ARE) records; ensure inaccessible sectors and unresolved information are identified rather than omitted.
▪Review task and village reporting completeness, proposed SHA/CHA or cancellation packages and HA register reconciliation; arrange independent HAMAP-authorized technical validation before submission for SMAC decision, and track outstanding responses and task closure.
Clearance, Technical Survey and EOD - Subsequent Deployment
▪Prepare SafeLand for the phased introduction of TS, clearance and EOD by identifying staffing, competencies, equipment, technical SOPs, accreditation, medical support, safe worksite requirements and operational dependencies; commence activities only after applicable SMAC authorization.
▪Lead, plan and supervise authorized clearance and EOD operations through competent Team Leaders; verify task definition, threat assessment, safe operating methodology, worksite layout, control measures, communications and emergency arrangements.
▪Ensure appropriate controls for EO identification, EOD task management, explosive storage/handling and disposal are established in the relevant approved SOPs; technical activities shall be undertaken only by specifically qualified and authorized personnel.
▪Verify the quality and traceability of TS/clearance records, searched and cleared area data, EO finds, internal inspection results and post-clearance documentation before national submission, handover or closure, as applicable.
▪Ensure specialist capabilities, including IEDD or other restricted technical methods, are not undertaken based solely on the OM's EOD Level 3 qualification; additional competency, equipment, procedures and authorization are required.
Internal Quality Assurance and Quality Control
▪Own and implement SafeLand's internal QA/QC arrangements for all operational disciplines in the absence of a dedicated QA/QC post; establish a proportionate monitoring programme with documented site visits, desk reviews, checklists and technical hold points.
▪Ensure Tier 1 self-checks by field teams, conduct or coordinate Tier 2 internal supervisory QA/QC, verify compliance with approved SOPs, and make records available for SMAC or expressly delegated external Tier 3 monitoring and relevant HAMAP partner oversight.
▪Check field safety, personnel authorization, EORE delivery and reporting, NTS evidence/ARE and mapping, and - once deployed - TS, clearance and EOD procedural compliance, equipment readiness, output accuracy and worksite records.
▪Identify nonconformities, implement corrective and preventive actions, assign action owners, verify closure and escalate repeated or critical deficiencies; suspend unsafe work or withhold deficient outputs from submission.
▪Maintain review independence where required: the OM shall not act as the sole independent verifier of a technical output personally produced or directed. Independent technical review shall be arranged through an authorized HAMAP technical reviewer or another appropriately competent person independent of the originating team.
Safety, Personnel and Enabling Functions
▪Ensure task-specific risk assessments and compliance with security, occupational health and safety, medical/CASEVAC, PPE, communications, environmental and safeguarding requirements; exercise authority to stop unsafe activities and require documented controls before resumption.
▪Confirm staff recruitment needs, competency records, EOD/clearance qualifications, refreshers, induction, coaching, performance reviews and professional conduct; supervise Team Leaders and establish clear duties, delegated authority and reporting lines.
▪Coordinate with logistics, fleet, stores and procurement personnel to ensure operational equipment, vehicles, explosives-related controls (when applicable), maintenance and accountability arrangements meet approved requirements.
▪Oversee timely and accurate information management, GIS, document status, secure data transfer and audit trails; protect informant information and distinguish provisional survey recommendations from SMAC-approved land status.
▪Lead operational incident notifications, timely hazard and protection referrals, after-action reviews and technical lessons learned in coordination with designated HAMAP and national counterparts.
▪Direct and coordinate SafeLand HMA operations across CL/EORE, NTS and subsequently authorized TS, clearance, battle area clearance (BAC) and EOD activities, ensuring compliance with SMAC tasking, approved SOPs, accreditation, IMAS-aligned requirements and agreed HAMAP arrangements.
▪Act as SafeLand's operational focal point with HAMAP and, within delegated arrangements, SMAC and other relevant stakeholders; provide accurate operational updates, identify constraints and obtain required clarification or authorization before changing the mandated task scope.
▪Translate approved objectives and SMAC Task Orders into realistic deployment plans, priorities, staffing, equipment, transport, access, medical/CASEVAC and reporting arrangements; ensure each team is authorized, competent and operationally ready before work starts.
▪Control task progress, staff assignments and operational resources; supervise Team Leaders, conduct regular field visits and manage changes, delays, safety suspensions and emergency referrals through the appropriate procedures.
▪Maintain operational records, periodic workplans, activity forecasts, resource requirements, performance monitoring and accurate reporting to SafeLand management, HAMAP and SMAC as authorized.
Community Liaison, EORE and NTS
▪Directly manage the CL function through the CL Team Leaders, including CLO deployment, community consultation, appropriate risk education, community feedback, inclusive engagement and relevant referrals; no separate CL Manager position is envisaged.
▪Ensure EORE activities use approved messages, IEC materials and delivery methodologies, with field monitoring and reliable reporting of activities, target groups, feedback and related indicators; arrange technical support when beyond the OM's competence.
▪For each SMAC NTS Task Order and Task ID, prepare, approve internally and maintain a corresponding Task Implementation Plan covering every assigned village or authorized administrative subdivision, with named teams, priorities, risk controls and outputs.
▪Ensure the reporting hierarchy is maintained: one village-level NTS Report per assigned reporting unit, with zero, one or multiple linked Hazardous Area (HA) Reports as justified by the evidence, plus separate EOD referrals and land release records where applicable.
▪Supervise village-level consultation coverage and completion of source logs, maps, evidence assessments and All Reasonable Effort (ARE) records; ensure inaccessible sectors and unresolved information are identified rather than omitted.
▪Review task and village reporting completeness, proposed SHA/CHA or cancellation packages and HA register reconciliation; arrange independent HAMAP-authorized technical validation before submission for SMAC decision, and track outstanding responses and task closure.
Clearance, Technical Survey and EOD - Subsequent Deployment
▪Prepare SafeLand for the phased introduction of TS, clearance and EOD by identifying staffing, competencies, equipment, technical SOPs, accreditation, medical support, safe worksite requirements and operational dependencies; commence activities only after applicable SMAC authorization.
▪Lead, plan and supervise authorized clearance and EOD operations through competent Team Leaders; verify task definition, threat assessment, safe operating methodology, worksite layout, control measures, communications and emergency arrangements.
▪Ensure appropriate controls for EO identification, EOD task management, explosive storage/handling and disposal are established in the relevant approved SOPs; technical activities shall be undertaken only by specifically qualified and authorized personnel.
▪Verify the quality and traceability of TS/clearance records, searched and cleared area data, EO finds, internal inspection results and post-clearance documentation before national submission, handover or closure, as applicable.
▪Ensure specialist capabilities, including IEDD or other restricted technical methods, are not undertaken based solely on the OM's EOD Level 3 qualification; additional competency, equipment, procedures and authorization are required.
Internal Quality Assurance and Quality Control
▪Own and implement SafeLand's internal QA/QC arrangements for all operational disciplines in the absence of a dedicated QA/QC post; establish a proportionate monitoring programme with documented site visits, desk reviews, checklists and technical hold points.
▪Ensure Tier 1 self-checks by field teams, conduct or coordinate Tier 2 internal supervisory QA/QC, verify compliance with approved SOPs, and make records available for SMAC or expressly delegated external Tier 3 monitoring and relevant HAMAP partner oversight.
▪Check field safety, personnel authorization, EORE delivery and reporting, NTS evidence/ARE and mapping, and - once deployed - TS, clearance and EOD procedural compliance, equipment readiness, output accuracy and worksite records.
▪Identify nonconformities, implement corrective and preventive actions, assign action owners, verify closure and escalate repeated or critical deficiencies; suspend unsafe work or withhold deficient outputs from submission.
▪Maintain review independence where required: the OM shall not act as the sole independent verifier of a technical output personally produced or directed. Independent technical review shall be arranged through an authorized HAMAP technical reviewer or another appropriately competent person independent of the originating team.
Safety, Personnel and Enabling Functions
▪Ensure task-specific risk assessments and compliance with security, occupational health and safety, medical/CASEVAC, PPE, communications, environmental and safeguarding requirements; exercise authority to stop unsafe activities and require documented controls before resumption.
▪Confirm staff recruitment needs, competency records, EOD/clearance qualifications, refreshers, induction, coaching, performance reviews and professional conduct; supervise Team Leaders and establish clear duties, delegated authority and reporting lines.
▪Coordinate with logistics, fleet, stores and procurement personnel to ensure operational equipment, vehicles, explosives-related controls (when applicable), maintenance and accountability arrangements meet approved requirements.
▪Oversee timely and accurate information management, GIS, document status, secure data transfer and audit trails; protect informant information and distinguish provisional survey recommendations from SMAC-approved land status.
▪Lead operational incident notifications, timely hazard and protection referrals, after-action reviews and technical lessons learned in coordination with designated HAMAP and national counterparts.
Qualifications
▪Documented EOD Level 3 qualification as a minimum, with competency records and any recognition or authorization required by SMAC; qualifications for any additional EOD or clearance methods shall be verified separately.
▪At least seven years of relevant progressive experience in humanitarian mine action, including substantial operational experience with EOD and/or land release, and at least three years supervising or managing operational teams.
▪Demonstrated competence in operational planning, risk management and internal QA/QC; practical experience with technical SOPs, field monitoring, nonconformity management and national reporting.
▪Good working knowledge of CL/EORE, NTS, evidence-based land release and ARE, including their interfaces with EOD, TS and clearance; specialized technical sign-off shall only be undertaken where the necessary competence and authorization are held.
▪Relevant technical or management education and professional training; equivalent substantial operational experience may be considered for academic requirements but does not replace the mandatory EOD Level 3 qualification.
▪Experience operating in Syria or comparable complex post-conflict settings, together with willingness to travel frequently to field locations and comply with all program medical and security requirements.
▪At least seven years of relevant progressive experience in humanitarian mine action, including substantial operational experience with EOD and/or land release, and at least three years supervising or managing operational teams.
▪Demonstrated competence in operational planning, risk management and internal QA/QC; practical experience with technical SOPs, field monitoring, nonconformity management and national reporting.
▪Good working knowledge of CL/EORE, NTS, evidence-based land release and ARE, including their interfaces with EOD, TS and clearance; specialized technical sign-off shall only be undertaken where the necessary competence and authorization are held.
▪Relevant technical or management education and professional training; equivalent substantial operational experience may be considered for academic requirements but does not replace the mandatory EOD Level 3 qualification.
▪Experience operating in Syria or comparable complex post-conflict settings, together with willingness to travel frequently to field locations and comply with all program medical and security requirements.
Specific Vacancy Requirements
▪Strong leadership, staff development, operational judgement and the ability to manage teams across different HMA disciplines and phases of program growth.
▪Thorough understanding of IMAS, the applicable SMAC/Syrian national framework and accreditation, safe operations, EOD/clearance oversight, land release principles and regulatory boundaries.
▪Ability to design and deliver internal QA/QC checks, maintain defensible records, resolve nonconformities and organize independent technical verification when needed.
▪Clear operational planning, reporting, resource coordination, incident escalation and stakeholder communication skills.
▪Competence with Microsoft Office and offline/GIS operational reporting; experience with GPS, Survey123, ArcGIS or IMSMA-compatible systems is an advantage.
▪Thorough understanding of IMAS, the applicable SMAC/Syrian national framework and accreditation, safe operations, EOD/clearance oversight, land release principles and regulatory boundaries.
▪Ability to design and deliver internal QA/QC checks, maintain defensible records, resolve nonconformities and organize independent technical verification when needed.
▪Clear operational planning, reporting, resource coordination, incident escalation and stakeholder communication skills.
▪Competence with Microsoft Office and offline/GIS operational reporting; experience with GPS, Survey123, ArcGIS or IMSMA-compatible systems is an advantage.
Salary and Benefits
Confidential
About us
Safe Land is a local non-governmental organization operating in Syria in the field of humanitarian mine action. The organization focuses on protecting communities affected by landmines and explosive ordnance through Explosive Ordnance Risk Education (EORE), Community Liaison (CL), and Non-Technical Survey (NTS), alongside mine and explosive ordnance clearance activities in accordance with applicable accreditation and authorization requirements. Through its work, Safe Land aims to enhance civilian safety and support affected communities.
Required employees number
1
Posted On
Nov 10, 2026
Expiry Date
Dec 10, 2026
Photo
Required
CV Language
English
