Job ID
37525
Job Title
Transport Operation Core Engineer
To work for
Syriatel Mobile Telecom S.A.
Country
Syria
City
Damascus
Field of Work
Telecommunications - Engineering
Job Type
Full time
Military service
Not Specified
Minimum Education Level
Bachelor/ License Degree
Responsibilities
1. Implement network transport design according to annual requirements and Syriatel objectives for network availability and quality of service.
2. Follow up provider’s intervention in core IPBB node installation and commissioning.
3. Apply configuration to put in service the newly installed network transport node, modify an existing node or activate network transport service.
4. Perform acceptance test root and report the results to the direct line of authority.
5. Handle leased lines that are acquired from ST as per Planning & Engineering request.
6. Put in service and modify IP connectivity timely according to a work order issued by Planning & Engineering Unit and assigned by Head of Section.
7. Configure new IP RAN sites on Metro Ethernet network elements.
8. Participate in projects affecting on transport network such as swapping according to project plan.
9. Solve effectively network transport problems by applying the required corrective maintenance and providing the required reports for general problems.
10. Implement network transport preventive maintenance plan by conducting site visit, applying back up timely and effectively and preparing the related reports.
11. Inspect network transport materials in warehouse as requested.
12. Implement network transport services offered to all customers internal and external and guarantee service quality as per the network performance KPI's.
13. Administrate Network Transport Management System to ensure its timely update, availability and functionality and granting access permissions for approved users.
14. Solve customers' complaints received by Customer Service effectively and timely as per related policies and procedures.
15. Provide Customer Service Dept with complete and accurate feedback about the actions applied to solve complaints.
16. Keep records about the corrective and preventive actions applied to solve customers’ complaints.
17. Check Section & Individual objectives on regular basis and effectively participate in achieving them to ensure successful contribution to company's goals and corporate objectives.
18. Participate in conducting the OJT for new team members and promote a culture of knowledge transfer, cooperation and teamwork.
19. Contribute to the continuous improvement of Syriatel Quality Management System.
2. Follow up provider’s intervention in core IPBB node installation and commissioning.
3. Apply configuration to put in service the newly installed network transport node, modify an existing node or activate network transport service.
4. Perform acceptance test root and report the results to the direct line of authority.
5. Handle leased lines that are acquired from ST as per Planning & Engineering request.
6. Put in service and modify IP connectivity timely according to a work order issued by Planning & Engineering Unit and assigned by Head of Section.
7. Configure new IP RAN sites on Metro Ethernet network elements.
8. Participate in projects affecting on transport network such as swapping according to project plan.
9. Solve effectively network transport problems by applying the required corrective maintenance and providing the required reports for general problems.
10. Implement network transport preventive maintenance plan by conducting site visit, applying back up timely and effectively and preparing the related reports.
11. Inspect network transport materials in warehouse as requested.
12. Implement network transport services offered to all customers internal and external and guarantee service quality as per the network performance KPI's.
13. Administrate Network Transport Management System to ensure its timely update, availability and functionality and granting access permissions for approved users.
14. Solve customers' complaints received by Customer Service effectively and timely as per related policies and procedures.
15. Provide Customer Service Dept with complete and accurate feedback about the actions applied to solve complaints.
16. Keep records about the corrective and preventive actions applied to solve customers’ complaints.
17. Check Section & Individual objectives on regular basis and effectively participate in achieving them to ensure successful contribution to company's goals and corporate objectives.
18. Participate in conducting the OJT for new team members and promote a culture of knowledge transfer, cooperation and teamwork.
19. Contribute to the continuous improvement of Syriatel Quality Management System.
Qualifications
1. Education: Bachelor’s Degree in Telecom /Electronic Engineering
2. Experience: 2 Year of Technical Experience in Telecom is required
3. Professional Certification: CCNA/CCNP is a plus
2. Experience: 2 Year of Technical Experience in Telecom is required
3. Professional Certification: CCNA/CCNP is a plus
Specific Vacancy Requirements
1. English Level:
1.1 Conversation: Good
1.2 Writing: Good
1.3 Comprehension: Good
2. Microsoft Office:
2.1 Word: Good
2.2 Excel: Good
3. Others: NA
1.1 Conversation: Good
1.2 Writing: Good
1.3 Comprehension: Good
2. Microsoft Office:
2.1 Word: Good
2.2 Excel: Good
3. Others: NA
Salary and Benefits
.
About us
Syriatel has been leading the Syrian mobile telecommunication market since 2000. The company has successfully established its reputation by focusing on customer satisfaction and social responsibility.
Required employees number
2
Posted On
Nov 19, 2023
Expiry Date
Dec 19, 2023
Photo
Required
CV Language
English